MNG2601
EXAM PACK
, lOMoARcPSD|21997160
ssessment 3
Open course index
Started on Tuesday, 18 February 2025, 6:15 PM
State Finished
Completed on Tuesday, 18 February 2025, 6:56 PM
Time taken 41 mins 16 secs
Grade 30.00 out of 30.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
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Question text
On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in
Johannesburg, bringing the full Starbucks experience to Rosebank. Taste Holdings,
under an agreement with Starbucks, is a business franchise group holding the rights to
own and open Starbucks stores in South Africa. This was not the end for Starbucks in
South Africa. In 2019 Adrian Maizey, CEO of Rand Capital Coffee (RCC) bought the rights
to own and operate Starbucks in South Africa. RCC bought the 12 stores for R7 million
rand. After the acquisition, Rand Capital Coffee (RCC) inherited the 12 Starbucks stores,
with plans to continue expanding the brand to roll out 30 new stores by March 2022.
RCC planned to restructure the business model to include economies of scale, and to
enter an agreement with Shoprite Checkers. This agreement extended Starbuck into
regions and neighbourhoods that would have otherwise not been a viable business
option. The change in strategy involves moving away from large store roll outs, and
towards smaller kiosk-format locations, reaching more market segments. Despite the
2021 disruptions of the pandemic, the related lockdowns, looting, strikes, load- and
water-shedding, RCC managed to open 41 additional stores in December 2022. Under
RCC, a total of 54 stores were opened in 2022. Which of the following options is an
example of a corporate combination strategy followed by RCC?
a.
Buying the 12 Starbucks stores from Taste Holdings.
b.
Restructuring the business model to include economies of scale.
c.
Growing the business and opening 41 new Starbucks stores in 2022.
Question 2
Correct
Mark 1.00 out of 1.00
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Question text
According to the equity theory, all of the following are ways in which an employee can
restore equity when being under-rewarded, except for _____.
a.
reducing inputs by delegating tasks
b.
, lOMoARcPSD|21997160
distorting the ratios by rationalisation
c.
leaving the situation by resigning
d.
increasing the reward by asking for a raise
Question 3
Correct
Mark 1.00 out of 1.00
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Question text
Study the following list of motivation theories to answer the question.
1 Equity theory of motivation
2 Maslow’s hierarchy of needs
3 Herzberg’s two-factor theory of motivation
4 Expectancy theory of motivation
5 McClelland’s theory of motivation
‘People will be motivated to work when they perceive that they are being treated fairly.’
Which one of the theories listed is associated with this statement?
a.
4
b.
5
c.
1
d.
2
Feedback
Your answer is correct.
Question 4
Correct
Mark 1.00 out of 1.00
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Question text
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place
Market, offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the
premier roaster and retailer of specialty coffee in the world, has been committed to
ethically sourcing and roasting high-quality arabica coffee ever since. The Starbucks
brand is known for investing in their workforce, and this is evident at Starbucks too. In
, lOMoARcPSD|21997160
2019 they have promoted two employees to store manager positions and have recruited
additional staff from the changing lanes programme. The Changing lanes programme,
developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare
unemployed South Africans for the workplace and assist them with finding jobs. There is
training and development opportunities for all employees, and they have job specific
remuneration. Job specific remuneration ensures that all men and woman on the same
job category receive equal pay. According to Maslow’s hierarchy of needs, job specific
remuneration would satisfy the _____ needs of the workforce.
a.
self-transcendence
b.
physiological
c.
esteem
d.
self-actualisation
Question 5
Correct
Mark 1.00 out of 1.00
Flag question
Question text
Consider the following list of variables to answer question:
1 The mission statement
2 Objectives of the organisation
3 Economic environment
4 Organisational resources
5 Social environment
6 Customers
7 The labour market and labour unions
8 Intermediaries
Which of the variables listed originate from an organisation’s market environment?
a.
5, 6, 7, 8
b.
5, 6, 7
c.
6, 7, 8
d.
3, 4, 5
Feedback
Your answer is correct.
EXAM PACK
, lOMoARcPSD|21997160
ssessment 3
Open course index
Started on Tuesday, 18 February 2025, 6:15 PM
State Finished
Completed on Tuesday, 18 February 2025, 6:56 PM
Time taken 41 mins 16 secs
Grade 30.00 out of 30.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
Flag question
Question text
On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in
Johannesburg, bringing the full Starbucks experience to Rosebank. Taste Holdings,
under an agreement with Starbucks, is a business franchise group holding the rights to
own and open Starbucks stores in South Africa. This was not the end for Starbucks in
South Africa. In 2019 Adrian Maizey, CEO of Rand Capital Coffee (RCC) bought the rights
to own and operate Starbucks in South Africa. RCC bought the 12 stores for R7 million
rand. After the acquisition, Rand Capital Coffee (RCC) inherited the 12 Starbucks stores,
with plans to continue expanding the brand to roll out 30 new stores by March 2022.
RCC planned to restructure the business model to include economies of scale, and to
enter an agreement with Shoprite Checkers. This agreement extended Starbuck into
regions and neighbourhoods that would have otherwise not been a viable business
option. The change in strategy involves moving away from large store roll outs, and
towards smaller kiosk-format locations, reaching more market segments. Despite the
2021 disruptions of the pandemic, the related lockdowns, looting, strikes, load- and
water-shedding, RCC managed to open 41 additional stores in December 2022. Under
RCC, a total of 54 stores were opened in 2022. Which of the following options is an
example of a corporate combination strategy followed by RCC?
a.
Buying the 12 Starbucks stores from Taste Holdings.
b.
Restructuring the business model to include economies of scale.
c.
Growing the business and opening 41 new Starbucks stores in 2022.
Question 2
Correct
Mark 1.00 out of 1.00
Flag question
Question text
According to the equity theory, all of the following are ways in which an employee can
restore equity when being under-rewarded, except for _____.
a.
reducing inputs by delegating tasks
b.
, lOMoARcPSD|21997160
distorting the ratios by rationalisation
c.
leaving the situation by resigning
d.
increasing the reward by asking for a raise
Question 3
Correct
Mark 1.00 out of 1.00
Flag question
Question text
Study the following list of motivation theories to answer the question.
1 Equity theory of motivation
2 Maslow’s hierarchy of needs
3 Herzberg’s two-factor theory of motivation
4 Expectancy theory of motivation
5 McClelland’s theory of motivation
‘People will be motivated to work when they perceive that they are being treated fairly.’
Which one of the theories listed is associated with this statement?
a.
4
b.
5
c.
1
d.
2
Feedback
Your answer is correct.
Question 4
Correct
Mark 1.00 out of 1.00
Flag question
Question text
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place
Market, offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the
premier roaster and retailer of specialty coffee in the world, has been committed to
ethically sourcing and roasting high-quality arabica coffee ever since. The Starbucks
brand is known for investing in their workforce, and this is evident at Starbucks too. In
, lOMoARcPSD|21997160
2019 they have promoted two employees to store manager positions and have recruited
additional staff from the changing lanes programme. The Changing lanes programme,
developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare
unemployed South Africans for the workplace and assist them with finding jobs. There is
training and development opportunities for all employees, and they have job specific
remuneration. Job specific remuneration ensures that all men and woman on the same
job category receive equal pay. According to Maslow’s hierarchy of needs, job specific
remuneration would satisfy the _____ needs of the workforce.
a.
self-transcendence
b.
physiological
c.
esteem
d.
self-actualisation
Question 5
Correct
Mark 1.00 out of 1.00
Flag question
Question text
Consider the following list of variables to answer question:
1 The mission statement
2 Objectives of the organisation
3 Economic environment
4 Organisational resources
5 Social environment
6 Customers
7 The labour market and labour unions
8 Intermediaries
Which of the variables listed originate from an organisation’s market environment?
a.
5, 6, 7, 8
b.
5, 6, 7
c.
6, 7, 8
d.
3, 4, 5
Feedback
Your answer is correct.
