UNITED AIRLINES FINAL
ASSESSMENT EXAM QUESTIONS
AND ANSWERS
, Carl is the marshaller for an arriving aircraft. As a part of the aircraft arrival team, one of
his main responsibilities is to:
A) Ensure safe arrival of the aircraft to the gate area.
B) Oversee all communications with the flight deck.
C) Manage the Passenger Loading Bridge
D) Lead the team by assigning roles and responsibilities - ANSWERSA) Ensure safe
arrival of the aircraft to the gate area.
Shanti is scanning baggage for an outbound flight that is behind schedule. Since they
are in a hurry, he feels it's okay to skip manual verification of the bag tag and label
information for the loaded items. Do you agree with Shanti's decision to skip the manual
verification to save time.
A) It's okay, but only when RSEs are behind schedule and need to load quickly to make
up for time.
B) RSEs should follow local station guidelines and manually verify tags and label
information only if they are using older model scanners.
C) RSEs should always verify the flight number and destination for baggage and cargo
being loaded onto the departing aircraft.
D) It's okay since the scanners automate the process and mitigate the mishandling of
bags and cargo. - ANSWERSC) RSEs should always verify the flight number and
destination for baggage and cargo being loaded onto the departing aircraft.
The aircraft arrival team is ready to begin unloading a B737. What is required before we
start unloading the plane?
A) Main landing gear chocks correctly placed
B) Safe to approach hand signal given
C) Nose gear chocks correctly placed
D) All options - ANSWERSD) all options
Daryn communicates with hand signals to the push back driver, but he feels the driver
us having difficulty understanding his hand signal communications. Which hand signal
should he use if he needs to communicate verbally with the driver to ensure he
understands all communications?
A) Negative
B) Slow Down
C) Emergency Stop
D) Safe to approach - ANSWERSC) Emergency Stop
ASSESSMENT EXAM QUESTIONS
AND ANSWERS
, Carl is the marshaller for an arriving aircraft. As a part of the aircraft arrival team, one of
his main responsibilities is to:
A) Ensure safe arrival of the aircraft to the gate area.
B) Oversee all communications with the flight deck.
C) Manage the Passenger Loading Bridge
D) Lead the team by assigning roles and responsibilities - ANSWERSA) Ensure safe
arrival of the aircraft to the gate area.
Shanti is scanning baggage for an outbound flight that is behind schedule. Since they
are in a hurry, he feels it's okay to skip manual verification of the bag tag and label
information for the loaded items. Do you agree with Shanti's decision to skip the manual
verification to save time.
A) It's okay, but only when RSEs are behind schedule and need to load quickly to make
up for time.
B) RSEs should follow local station guidelines and manually verify tags and label
information only if they are using older model scanners.
C) RSEs should always verify the flight number and destination for baggage and cargo
being loaded onto the departing aircraft.
D) It's okay since the scanners automate the process and mitigate the mishandling of
bags and cargo. - ANSWERSC) RSEs should always verify the flight number and
destination for baggage and cargo being loaded onto the departing aircraft.
The aircraft arrival team is ready to begin unloading a B737. What is required before we
start unloading the plane?
A) Main landing gear chocks correctly placed
B) Safe to approach hand signal given
C) Nose gear chocks correctly placed
D) All options - ANSWERSD) all options
Daryn communicates with hand signals to the push back driver, but he feels the driver
us having difficulty understanding his hand signal communications. Which hand signal
should he use if he needs to communicate verbally with the driver to ensure he
understands all communications?
A) Negative
B) Slow Down
C) Emergency Stop
D) Safe to approach - ANSWERSC) Emergency Stop
