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Marketing Management, 4th Edition TEST BANK By Mark Johnston Greg Marshall, Verified Chapter's 1 - 14, Complete Newest Version

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Marketing Management, 4th Edition TEST BANK By Mark Johnston Greg Marshall, Verified Chapter's 1 - 14, Complete Newest Version

Institution
Mrketing Management 4th Edition Marshall
Course
Mrketing Management 4th Edition Marshall











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Written for

Institution
Mrketing Management 4th Edition Marshall
Course
Mrketing Management 4th Edition Marshall

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Uploaded on
September 16, 2025
Number of pages
845
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

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Version 1
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,TEST BANK FOR fx fx



Marketing Management 4th EditionMark Johnston Greg Marshall
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Chapter 1 fx




Student name: fx



TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
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1) A commonly held misconception about marketing is that it is all about advertising and
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selling.
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1) fx


⊚ f x true
⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
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ility : Keyboard Navigation
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Learning Objective : 01- fx fx fx


01 Identify typical misconceptions about marketing, why they persist, and the Topic : Marketing and Ma
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rketing Management Defined
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Bloom's : Remember Difffx fx fx


iculty : 1 Easy Gradable :
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automatic
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Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
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2) Marketing is relevant only to people in the organization who work directly in the marketing
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fxdepartment.
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⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
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ility : Keyboard Navigation Bloom's : U
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nderstand
Difficulty : 2 Medium fx fx fx


Learning Objective : 01- fx fx fx


01 Identify typical misconceptions about marketing, why they persist, and the Topic : Marketing and Ma
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rketing Management Defined
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Gradable : automatic fx fx


Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
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Version 1 fx 2

,3) The American Marketing Association defines marketing as “the activity, set of institutions,
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and processes for creating, communicating, delivering, and exchanging offerings that hav
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e value for customers, clients, partners, and society at large.”
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3) fx


⊚ f x true
⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
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ility : Keyboard Navigation
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Topic : Marketing and Marketing Management Defined
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xBloom's : Remember fx fx


Difficulty : 1 Easy fx fx fx


Learning Objective : 01-fx fx fx


02 Define what marketing and marketing management really are and how they con Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
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4) Peter Drucker stated that since it is the customer who defines value, the business enterprise
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fxhas only two business functions: marketing and innovation.
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4) fx


⊚ f x true
⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
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ility : Keyboard Navigation Bloom's : R
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emember
Difficulty : 1 Easy fx fx fx


Topic : The Concept of Customer Value
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Learning Objective : 01-fx fx fx


02 Define what marketing and marketing management really are and how they con Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
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5) Sustainability refers to business practices that prolong the life cycle of a product.
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5) fx


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⊚ false f x




Question Details fx


Accessibility : Keyboard Navigation Blo fx fx fx fx


om's : Understand
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Difficulty : 2 Medium fx fx fx


Topic : Marketing and Marketing Management Defined
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Learning Objective : 01-fx fx fx


02 Define what marketing and marketing management really are and how they con AACSB : Ethics
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Gradable : automatic fx fx


Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
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Version 1 fx 3

, 6) Firms that are stuck in a production orientation mentality likely will have great difficulty
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fx competing successfully for customers. fx fx fx



6) fx


⊚ f x true
⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
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ility : Keyboard Navigation Bloom's : U
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nderstand
Difficulty : 2 Medium fx fx fx


Learning Objective : 01-fx fx fx


03 Appreciate how marketing has evolved from its early roots to be practiced Topic : The Evolution
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of Marketing
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Gradable : automatic fx fx


Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
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\hen Henry Ford said, “People can have the Model T in any color—
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so long that it’s black,” he was reflecting a sales orientation.
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6) fx


⊚ f x true
⊚ f x false

Question Details fx


AACSB : Analytical Thinking Accessib
fx fx fx fx


ility : Keyboard Navigation Bloom's : U
fx fx fx fx fx fx


nderstand
Difficulty : 2 Medium fx fx fx


Learning Objective : 01-fx fx fx


03 Appreciate how marketing has evolved from its early roots to be practiced Topic : The Evolution
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of Marketing
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Gradable : automatic fx fx


Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
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7) Don Peppers and Martha Rogers popularized the term one-to-
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one marketing. Some firms come close to one-to-
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one marketing by combining flexible manufacturing with flexible marketing to enhance
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customer choices.
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7) fx


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Version 1 fx 4

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