Proserve Certification -Exam With Well Detailed
Question & Answers Perfectly A+ Graded Newest
Updated Versions
what is a primary provider ANSWER>>>>-have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see liquor being
hidden
what roles are primary providers ANSWER>>>>-Bartenders, servers, greeters, hosts and
delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties include the sampling of
liquor products
Drink ticket-takers and sellers
Security staff
1
,what is a secondary provider ANSWER>>>>-do not sell, serve or deliver liquor, but they
do work at places where liquor is served or sold; they do not usually have direct contact with
patrons
what roles are secondary providers ANSWER>>>>-Parking attendants
Bussers and ushers
Stock clerks
Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC ANSWER>>>>-Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor ANSWER>>>>-beverages that are intended for human consumption
containing over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning ANSWER>>>>-caused by drinking too much alcohol at one time; can
cause coma and/or death
blood alcohol concentration (BAC) ANSWER>>>>-measurement of pure alcohol in a
person's blood; measured as milligrams percent (mg %)
when is someone legally impaired ANSWER>>>>-if their BAC is over .08%
2
, binge drinking ANSWER>>>>-men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts ANSWER>>>>-a temporary condition that affects memory and is characterized
by a sense of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care ANSWER>>>>-an obligation to ensure liquor is sold, served or delivered in
safe and responsible ways
bootlegging ANSWER>>>>-the act of making of transporting alcoholic liquor for sale
illegally; buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
You can exercise duty of care to your customers by ANSWER>>>>-Preventing them from
getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability ANSWER>>>>-being legally responsible for damage or harm to another person
or property
last call ANSWER>>>>-the last chance for a person to get an alcoholic drink before the
establishment closes
incapacitate ANSWER>>>>-making someone unable to do things in a normal way, or in
the way they intend
3
Question & Answers Perfectly A+ Graded Newest
Updated Versions
what is a primary provider ANSWER>>>>-have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see liquor being
hidden
what roles are primary providers ANSWER>>>>-Bartenders, servers, greeters, hosts and
delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties include the sampling of
liquor products
Drink ticket-takers and sellers
Security staff
1
,what is a secondary provider ANSWER>>>>-do not sell, serve or deliver liquor, but they
do work at places where liquor is served or sold; they do not usually have direct contact with
patrons
what roles are secondary providers ANSWER>>>>-Parking attendants
Bussers and ushers
Stock clerks
Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC ANSWER>>>>-Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor ANSWER>>>>-beverages that are intended for human consumption
containing over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning ANSWER>>>>-caused by drinking too much alcohol at one time; can
cause coma and/or death
blood alcohol concentration (BAC) ANSWER>>>>-measurement of pure alcohol in a
person's blood; measured as milligrams percent (mg %)
when is someone legally impaired ANSWER>>>>-if their BAC is over .08%
2
, binge drinking ANSWER>>>>-men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts ANSWER>>>>-a temporary condition that affects memory and is characterized
by a sense of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care ANSWER>>>>-an obligation to ensure liquor is sold, served or delivered in
safe and responsible ways
bootlegging ANSWER>>>>-the act of making of transporting alcoholic liquor for sale
illegally; buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
You can exercise duty of care to your customers by ANSWER>>>>-Preventing them from
getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability ANSWER>>>>-being legally responsible for damage or harm to another person
or property
last call ANSWER>>>>-the last chance for a person to get an alcoholic drink before the
establishment closes
incapacitate ANSWER>>>>-making someone unable to do things in a normal way, or in
the way they intend
3
