CompTIA A+ 220-1101 Core 1 Practice Test
Questions with correct Answers (A+
GRADED 100% VERIFIED) 2025/2026
A help desk technician needs to use different Windows versions to study for an
industry certification exam. The technician currently uses a Windows desktop
computer with 4 GB of RAM and a 750 GB free on the hard drive. Which of the
following would be the BEST way to perform this task? (Choose TWO)
A. Install a second monitor
B. Install an additional hard drive
C. Create a Windows Recovery Environment boot drive
D. Upgrade the system RAM
E. Install Windows guest VMs - ANSWER: D. Upgrade the system RAM, and E.
Install Windows guest VMs
The easiest way to use multiple operating systems on a single machine is to run
them as virtual machines. Although 750 GB (Gigabytes) is plenty of storage space
for multiple virtual machines, the 4 GB of RAM (Random Access Memory) on the
host computer is too small to support multiple Windows operating systems at the
same time. Once the memory upgrade is complete, it's a relatively easy process to
install the guest virtual machines on the existing hard drive.
A system administrator needs to upgrade a laptop from a hard drive to an SSD.
Which of the following would provide the most efficient method of upgrading this
system?
A. Create an image of the hard drive and restore to the SSD
B. Install a new Windows license and application files on the SSD
C. Backup all user documents and copy them to another computer
D. Compress the home directory and upload it to cloud storage - ANSWER: A.
Create an image of the hard drive and restore to the SSD
A system image contains everything on the storage drive, so the restored system will
have the same operating system, configuration options, user documents, and
installed applications as the original system.
A technician has replaced a laser printer toner cartridge, but now the output does not
appear as dark as the original toner cartridge. Which of the following would be the
best way to address this issue?
A. Run a printer calibration
B. Replace the fuser
C. Use a laser printer maintenance kit
D. Clean the OPC drum - ANSWER: A. Run a printer calibration
,A laser printer calibration allows the user to adjust the amount of toner used for the
output. Different models of toner cartridges can cause the amount of toner output to
vary, and the calibration process adjusts the toner output to the best levels.
A user is reporting after starting their desktop, they receive the message "Windows
has detected an IP address conflict." Which of the following would be the BEST way
to resolve this issue?
A. Replace the Ethernet patch cable
B. Enable DHCP on the workstation
C. Bounce the switch port
D. Reboot the default gateway - ANSWER: B. Enable DHCP on the workstation
One of the more useful features of a DHCP (Dynamic Host Configuration Protocol)
server is the controlled assignment of IP (Internet Protocol) addresses. If the DHCP
server is assigning all IP addresses, then a duplicate is unlikely. If a device is
configured for manual addressing, then configuring the device to receive IP
addresses via DHCP can avoid possible address duplication.
A user is reporting every page printed from a networked laser printer appears as
garbled graphics and text characters. Which of the following is the MOST likely
cause of this issue?
A. Incorrect printer driver
B. Damaged network cable
C. Printer is low on memory
D. Toner is low - ANSWER: A. Incorrect printer driver
The printer driver formats the print job into a language that the printer can
understand. If the incorrect driver is used, the language sent to the printer may not
be interpreted correctly and the output may appear very different than the original
document. In extreme cases, the output may appear as unreadable pages of garbled
text and graphics.
A user's smartphone shows a black screen and does not respond to any screen taps
or button presses. A check of the SIM card shows a red label but no physical
damage. Which of the following is the MOST likely reason for these issues?
A. Overheating
B. Digitizer failure
C. Liquid damage
D. Invalid SIM card - ANSWER: C. Liquid damage
Most smartphones and tablets include a liquid contact indicator (LCI). This indicator
is usually white, and it can often be seen without disassembling the device. If the LCI
turns pink or red, the device has been in close contact with liquid.
Which of the following would be MOST associated with M.2?
A. HDD
B. eSATA
,C. RAID
D. SSD - ANSWER: D. SSD
SSDs (Solid State Drives) are storage devices with non-volatile memory and have no
moving parts. The M.2 interface is a small form factor interface allowing for
high-throughput storage in a smaller footprint than a 2.5-inch storage drive.
A system administrator has connected an external USB drive to a computer to
transfer some documents. When booting the computer, the system tries to boot from
the external drive and gives an error message. Which of the following would be the
BEST way to prevent the USB drive from booting?
A. Modify the BIOS to boot from the internal hard drive
B. Modify the boot order in Windows Disk Management
C. Rebuild the MBR on the external hard drive
D. Disable the external drive in Device Manager - ANSWER: A. Modify the BIOS to
boot from the internal hard drive
The boot order is managed in the system BIOS, and one way to avoid the computer
from attempting to boot from an external storage device is to move the internal drive
to have a higher boot priority.
A client's laptop appears to boot normally, but nothing ever appears on the LCD.
After closer inspection, you notice the output is visible but it's too faint to clearly see
anything. What is the MOST likely cause of this issue?
A. Video card
B. Inverter
C. Video driver
D. Power adapter - ANSWER: B. Inverter
The inverter powers the CCFL (Cold Cathode Fluorescent Lamp) LCD (Liquid
Crystal Display) backlight, allowing you to easily view the pixels on the display. Most
newer laptops will use LED (Light Emitting Diode) backlights with existing DC (Direct
Current) power and these LED lights don't require an inverter.
A cloud-based application is distributed across multiple data centers and will
continue to operate if any of the data centers have an outage. Which of the following
characteristics would BEST describe this configuration?
A. High availability
B. Shared resources
C. File synchronization
D. Rapid elasticity
E. Metered utilization - ANSWER: A. High availability
High availability ensures that a service will always be available regardless of what
might occur behind the scenes. Redundant systems are commonly used to provide
high availability.
, A company assigns IP addresses automatically to each device, and those addresses
will remain on the device for a minimum of 8 hours. Which of the following BEST
describes this configuration?
A. Subnet mask
B. Lease
C. SDN
D. Reservation - ANSWER: B. Lease
A lease is used in DHCP (Dynamic Host Configuration Protocol) to automatically
associate an IP address configuration with a specific device for a certain amount of
time. The device usually has the option to renew the lease to extended the
configuration settings for another interval.
A company has acquired computers that were previously part of a thirdparty lease.
All of the computers prompt for a password when powering on the system before the
operating system will load, but the password was not included with the computers.
Which of the following would be the BEST way to resolve this issue?
A. Replace the primary storage drive
B. Boot from the Windows installation media
C. Reset the BIOS using jumpers on the motherboard
D. Disconnect the power cable for ten minutes - ANSWER: C. Reset the BIOS using
jumpers on the motherboard
The BIOS (Basic Input Output System) of a computer can often be assigned
configuration or management passwords to prevent any changes to the BIOS
settings. The BIOS also supports a boot or user password, and the system will not
boot until the correct password is entered. This password can often be reset by
shorting a jumper on the motherboard and restarting.
A company has designed a platform to scale up when the application use increases
during the day, and scale back down at night. Which of the following BEST describes
this characteristic of cloud computing?
A. Resource pooling
B. Measured service
C. Hybrid
D. Rapid elasticity - ANSWER: D. Rapid elasticity
Scaling up and down as needed is a significant characteristic of cloud computing.
This allows organizations to manage and pay for resources when busy, but save
time and money when the resources are no longer needed.
A company has experienced a significant increase in printing costs over the last few
months. Which of the following would provide the best way to track and manage
these costs?
A. Audit logs
B. Print spooler uptime
C. Power usage monitor
Questions with correct Answers (A+
GRADED 100% VERIFIED) 2025/2026
A help desk technician needs to use different Windows versions to study for an
industry certification exam. The technician currently uses a Windows desktop
computer with 4 GB of RAM and a 750 GB free on the hard drive. Which of the
following would be the BEST way to perform this task? (Choose TWO)
A. Install a second monitor
B. Install an additional hard drive
C. Create a Windows Recovery Environment boot drive
D. Upgrade the system RAM
E. Install Windows guest VMs - ANSWER: D. Upgrade the system RAM, and E.
Install Windows guest VMs
The easiest way to use multiple operating systems on a single machine is to run
them as virtual machines. Although 750 GB (Gigabytes) is plenty of storage space
for multiple virtual machines, the 4 GB of RAM (Random Access Memory) on the
host computer is too small to support multiple Windows operating systems at the
same time. Once the memory upgrade is complete, it's a relatively easy process to
install the guest virtual machines on the existing hard drive.
A system administrator needs to upgrade a laptop from a hard drive to an SSD.
Which of the following would provide the most efficient method of upgrading this
system?
A. Create an image of the hard drive and restore to the SSD
B. Install a new Windows license and application files on the SSD
C. Backup all user documents and copy them to another computer
D. Compress the home directory and upload it to cloud storage - ANSWER: A.
Create an image of the hard drive and restore to the SSD
A system image contains everything on the storage drive, so the restored system will
have the same operating system, configuration options, user documents, and
installed applications as the original system.
A technician has replaced a laser printer toner cartridge, but now the output does not
appear as dark as the original toner cartridge. Which of the following would be the
best way to address this issue?
A. Run a printer calibration
B. Replace the fuser
C. Use a laser printer maintenance kit
D. Clean the OPC drum - ANSWER: A. Run a printer calibration
,A laser printer calibration allows the user to adjust the amount of toner used for the
output. Different models of toner cartridges can cause the amount of toner output to
vary, and the calibration process adjusts the toner output to the best levels.
A user is reporting after starting their desktop, they receive the message "Windows
has detected an IP address conflict." Which of the following would be the BEST way
to resolve this issue?
A. Replace the Ethernet patch cable
B. Enable DHCP on the workstation
C. Bounce the switch port
D. Reboot the default gateway - ANSWER: B. Enable DHCP on the workstation
One of the more useful features of a DHCP (Dynamic Host Configuration Protocol)
server is the controlled assignment of IP (Internet Protocol) addresses. If the DHCP
server is assigning all IP addresses, then a duplicate is unlikely. If a device is
configured for manual addressing, then configuring the device to receive IP
addresses via DHCP can avoid possible address duplication.
A user is reporting every page printed from a networked laser printer appears as
garbled graphics and text characters. Which of the following is the MOST likely
cause of this issue?
A. Incorrect printer driver
B. Damaged network cable
C. Printer is low on memory
D. Toner is low - ANSWER: A. Incorrect printer driver
The printer driver formats the print job into a language that the printer can
understand. If the incorrect driver is used, the language sent to the printer may not
be interpreted correctly and the output may appear very different than the original
document. In extreme cases, the output may appear as unreadable pages of garbled
text and graphics.
A user's smartphone shows a black screen and does not respond to any screen taps
or button presses. A check of the SIM card shows a red label but no physical
damage. Which of the following is the MOST likely reason for these issues?
A. Overheating
B. Digitizer failure
C. Liquid damage
D. Invalid SIM card - ANSWER: C. Liquid damage
Most smartphones and tablets include a liquid contact indicator (LCI). This indicator
is usually white, and it can often be seen without disassembling the device. If the LCI
turns pink or red, the device has been in close contact with liquid.
Which of the following would be MOST associated with M.2?
A. HDD
B. eSATA
,C. RAID
D. SSD - ANSWER: D. SSD
SSDs (Solid State Drives) are storage devices with non-volatile memory and have no
moving parts. The M.2 interface is a small form factor interface allowing for
high-throughput storage in a smaller footprint than a 2.5-inch storage drive.
A system administrator has connected an external USB drive to a computer to
transfer some documents. When booting the computer, the system tries to boot from
the external drive and gives an error message. Which of the following would be the
BEST way to prevent the USB drive from booting?
A. Modify the BIOS to boot from the internal hard drive
B. Modify the boot order in Windows Disk Management
C. Rebuild the MBR on the external hard drive
D. Disable the external drive in Device Manager - ANSWER: A. Modify the BIOS to
boot from the internal hard drive
The boot order is managed in the system BIOS, and one way to avoid the computer
from attempting to boot from an external storage device is to move the internal drive
to have a higher boot priority.
A client's laptop appears to boot normally, but nothing ever appears on the LCD.
After closer inspection, you notice the output is visible but it's too faint to clearly see
anything. What is the MOST likely cause of this issue?
A. Video card
B. Inverter
C. Video driver
D. Power adapter - ANSWER: B. Inverter
The inverter powers the CCFL (Cold Cathode Fluorescent Lamp) LCD (Liquid
Crystal Display) backlight, allowing you to easily view the pixels on the display. Most
newer laptops will use LED (Light Emitting Diode) backlights with existing DC (Direct
Current) power and these LED lights don't require an inverter.
A cloud-based application is distributed across multiple data centers and will
continue to operate if any of the data centers have an outage. Which of the following
characteristics would BEST describe this configuration?
A. High availability
B. Shared resources
C. File synchronization
D. Rapid elasticity
E. Metered utilization - ANSWER: A. High availability
High availability ensures that a service will always be available regardless of what
might occur behind the scenes. Redundant systems are commonly used to provide
high availability.
, A company assigns IP addresses automatically to each device, and those addresses
will remain on the device for a minimum of 8 hours. Which of the following BEST
describes this configuration?
A. Subnet mask
B. Lease
C. SDN
D. Reservation - ANSWER: B. Lease
A lease is used in DHCP (Dynamic Host Configuration Protocol) to automatically
associate an IP address configuration with a specific device for a certain amount of
time. The device usually has the option to renew the lease to extended the
configuration settings for another interval.
A company has acquired computers that were previously part of a thirdparty lease.
All of the computers prompt for a password when powering on the system before the
operating system will load, but the password was not included with the computers.
Which of the following would be the BEST way to resolve this issue?
A. Replace the primary storage drive
B. Boot from the Windows installation media
C. Reset the BIOS using jumpers on the motherboard
D. Disconnect the power cable for ten minutes - ANSWER: C. Reset the BIOS using
jumpers on the motherboard
The BIOS (Basic Input Output System) of a computer can often be assigned
configuration or management passwords to prevent any changes to the BIOS
settings. The BIOS also supports a boot or user password, and the system will not
boot until the correct password is entered. This password can often be reset by
shorting a jumper on the motherboard and restarting.
A company has designed a platform to scale up when the application use increases
during the day, and scale back down at night. Which of the following BEST describes
this characteristic of cloud computing?
A. Resource pooling
B. Measured service
C. Hybrid
D. Rapid elasticity - ANSWER: D. Rapid elasticity
Scaling up and down as needed is a significant characteristic of cloud computing.
This allows organizations to manage and pay for resources when busy, but save
time and money when the resources are no longer needed.
A company has experienced a significant increase in printing costs over the last few
months. Which of the following would provide the best way to track and manage
these costs?
A. Audit logs
B. Print spooler uptime
C. Power usage monitor
