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Questions and Verified Answers ss ss ss
100% Guarantee Passss ss
1. HFMA patient financial communications best practices call for annual train-
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ing for all staff EXCEPT: A. Patient access
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B. Customer service representatives
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Ans>>C. Nursing ss
D. Staff who engage in patient financial communications discussions
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2. What is required for the UB-04/837-I, used by Rural Health Clinics to
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gener- ate payment from Medicare?: Medical necessity documentation
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B. The CMS 1500 Part B attachment
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C. Correct Part A and B procedural codes
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Ans>>D. Revenue codes ss ss
3. The most common resolution methods for credit balances include all of the
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ss following EXCEPT: A. Designate the overpayment for charity care
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,B. Determine the correct primary payer and notify incorrect payer of
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overpayment
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C. Submit the corrected claim to the payer incorporating credits
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D. Either send a refund or complete a takeback form as directed by the payer.
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4. Net Accounts Receivable is: A. The total bad debt
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B. Total debt owed by an entity
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Ans>>C.The amount an entity is reasonably confident of collecting from overall
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accounts receivable
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E. The total claims amount billed to health plans
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5. For routine scenarios, such as patients with insurance coverage or a known
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ss ability to pay, financial discussions: A. May take place between the patient
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ss and discharge planning
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Ans>>B. Should take place between the patient or guarantor and properly
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ss trained provider representatives
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C. Are optional ss
D. Are focused on verifying required third-party payer information
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6. Scheduled procedures routinely include: A. Physician's office contact informa-
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s s tion
B. Physician notification that scheduling is complete
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, C. The scheduler's name and contact information
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Ans>>D. Patient preparation instructions
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7. ICD-10-CM and ICD-10-PCS code sets are modifications of: A. DRGs
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B. CPT codes ss
C. ICD 9 codes ss ss
Ans>>D.The international ICD-10 codes as developed by the WHO (World
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ss Health Organization)
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8. The Medicare Bundled Payments for Care Initiative (BCPI) is designed to: A.
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ss Prevent duplicate billing
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B. "Stretch" the impact of patient self-pay by squeezing costs down through a
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lump-sum payment to providers ss ss ss
Ans>>C. Align incentives between hospitals, physicians, and non-physician
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ss providers in ss s s order to better coordinate patient care
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D. Drive down physician fees by forcing physicians to share equitably in one payment
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9. Which of the following is required for participation in Medicaid: A. Be free of
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ss chronic conditions ss
B. Meet a minimum yearly premium
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C. Obtain a supplemental health insurance policy
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