SCM - FINAL EXAM COMPLETE QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+||BRAND
NEW!!
What is (are) a reason(s) for companies to engage in Supply Chain Management?
A. It is an easy way to avoid having to deal with annoying customers by sending
them to other companies.
B. Inventory levels can be reduced by effectively sharing forecasting information
up and down the supply chain.
C. Firms can focus on what they do best and outsource or eliminate non-value
added activities.
D. It is a quick method to cut costs in operations.
E. Both B & C - E. Both B & C
A goal of supply chain managers is to use technology and teamwork to build
efficient and effective processes that create ________ for the customer.
Value
Profit
Inventory
Processes - value
Which of the following statement(s) is (are) true about service processes?
,A. Services are production processes that act on or with customer resources.
B. Services are customer-provider co-productive processes.
C. In service settings, production and consumption are typically simultaneous.
D. Services cannot be inventoried.
E. Both A & C.
F. All of the above - F. All of the above
Which of the following accurately describes the bullwhip effect?
A. Small changes in retail-level demand get magnified as they work their way up
the supply chain.
B. Reduces supply chain costs by moving decision making closer to the source of
supply.
C. Reduces supply chain costs by moving decision making closer to the end
customer.
D. Has only been identified and documented in the consumer packaged goods
industry. - A. Small changes in retail-level demand get magnified as they
work their way up the supply chain.
Supply chain members experience the "bullwhip effect"...
A. as a direct result of inadequate communications up and down the supply
chain.
B. when members of the supply chain initiate a collaborative forecast.
C. when demand forecasts are stable, quantified and communicated throughout
the supply chain.
D. only during a new product introduction when the rate of increase in demand is
the highest. - A. as a direct result of inadequate communications up and
down the supply chain.
,Opportunities to deliver customer value through total order performance occur in
which five areas?
A. Quality, Cost, Innovation, Delivery, Reliability
B. Agility, Delivery, Quality, Cost, Responsiveness
C. Innovation, Cost, Responsiveness, Quality, Reliability
D. Innovation, Cost, Quality, Delivery, Agility
E. None of the above - D. Innovation, Cost, Quality, Delivery, Agility
Which of the following appropriately characterizes supply chain management
(SCM)?
A. SCM requires cross investments among all the members of the value-added
network.
B. SCM is the art and science of bringing the right companies together and
establishing the right kinds of relationships.
C. SCM is the design and management of value-added processes across
organizational boundaries.
D. SCM is the ownership of the valued-added activities up and down the
distribution channel.
E. Both B & C - E. Both B & C
From a supply chain perspective, a company's most important objective is to do
what?
, A. Create shareholder wealth
B. Maximize efficiency and minimize costs
C. Meet the real needs of customers profitably
D. Pursue profitability and earnings per share growth
E. None of the above - C. Meet the real needs of customers profitably
Assume for a moment that you are a supply chain manager at Apple. One of the
commodities that you plan and purchase is the microprocessor device from Intel.
Intel is therefore considered...
A. an internal member of the supply chain
B. a downstream member of the supply chain
C. an upstream member of the supply chain
D. not a member of the supply chain
E. a very important customer of Apple - C. an upstream member of the
supply chain
Which of the following describes possession utility?
A. Efforts to communicate (i.e., promote) a product's value and then facilitate the
exchange process.
B. Acquiring inputs and transforming them into products or services of greater
customer value.
C. Effectively managing all value-added processes that influence when a product
is available for purchase.
CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+||BRAND
NEW!!
What is (are) a reason(s) for companies to engage in Supply Chain Management?
A. It is an easy way to avoid having to deal with annoying customers by sending
them to other companies.
B. Inventory levels can be reduced by effectively sharing forecasting information
up and down the supply chain.
C. Firms can focus on what they do best and outsource or eliminate non-value
added activities.
D. It is a quick method to cut costs in operations.
E. Both B & C - E. Both B & C
A goal of supply chain managers is to use technology and teamwork to build
efficient and effective processes that create ________ for the customer.
Value
Profit
Inventory
Processes - value
Which of the following statement(s) is (are) true about service processes?
,A. Services are production processes that act on or with customer resources.
B. Services are customer-provider co-productive processes.
C. In service settings, production and consumption are typically simultaneous.
D. Services cannot be inventoried.
E. Both A & C.
F. All of the above - F. All of the above
Which of the following accurately describes the bullwhip effect?
A. Small changes in retail-level demand get magnified as they work their way up
the supply chain.
B. Reduces supply chain costs by moving decision making closer to the source of
supply.
C. Reduces supply chain costs by moving decision making closer to the end
customer.
D. Has only been identified and documented in the consumer packaged goods
industry. - A. Small changes in retail-level demand get magnified as they
work their way up the supply chain.
Supply chain members experience the "bullwhip effect"...
A. as a direct result of inadequate communications up and down the supply
chain.
B. when members of the supply chain initiate a collaborative forecast.
C. when demand forecasts are stable, quantified and communicated throughout
the supply chain.
D. only during a new product introduction when the rate of increase in demand is
the highest. - A. as a direct result of inadequate communications up and
down the supply chain.
,Opportunities to deliver customer value through total order performance occur in
which five areas?
A. Quality, Cost, Innovation, Delivery, Reliability
B. Agility, Delivery, Quality, Cost, Responsiveness
C. Innovation, Cost, Responsiveness, Quality, Reliability
D. Innovation, Cost, Quality, Delivery, Agility
E. None of the above - D. Innovation, Cost, Quality, Delivery, Agility
Which of the following appropriately characterizes supply chain management
(SCM)?
A. SCM requires cross investments among all the members of the value-added
network.
B. SCM is the art and science of bringing the right companies together and
establishing the right kinds of relationships.
C. SCM is the design and management of value-added processes across
organizational boundaries.
D. SCM is the ownership of the valued-added activities up and down the
distribution channel.
E. Both B & C - E. Both B & C
From a supply chain perspective, a company's most important objective is to do
what?
, A. Create shareholder wealth
B. Maximize efficiency and minimize costs
C. Meet the real needs of customers profitably
D. Pursue profitability and earnings per share growth
E. None of the above - C. Meet the real needs of customers profitably
Assume for a moment that you are a supply chain manager at Apple. One of the
commodities that you plan and purchase is the microprocessor device from Intel.
Intel is therefore considered...
A. an internal member of the supply chain
B. a downstream member of the supply chain
C. an upstream member of the supply chain
D. not a member of the supply chain
E. a very important customer of Apple - C. an upstream member of the
supply chain
Which of the following describes possession utility?
A. Efforts to communicate (i.e., promote) a product's value and then facilitate the
exchange process.
B. Acquiring inputs and transforming them into products or services of greater
customer value.
C. Effectively managing all value-added processes that influence when a product
is available for purchase.
