9/11/25, 9:28 PM Correction Officer Chapter 2 Communication EXAM Questions & Answers | 100% Verified solutions |Questions with Correct Answer…
Correction Officer Chapter 2 Communication
EXAM Questions & Answers | 100% Verified
solutions |Questions with Correct Answers 2025
latest update!!
Save
Terms in this set (96)
The primary function of - To facilitate the interaction between persons to
communication is initiate some form of action
- The exchange of ideas
- Massages
Interpersonal - Information between two or more people through
Communication involves - speaking
- writing or
- Behavior to affect some kind of action.
- Constructing the massage
- Conveying the massage via verbal nonverbal
Correction Officer must telecommunication or written format to the person or
plan interactions by group to whom it is intended.
following these basic - Allowing time for the person or group to receive
elements of and understand the massage
communication - Gauging whether one has receive an appropriate
response or change in behavior from the person or
group to whom the massage was addressed
https://quizlet.com/1075100766/correction-officer-chapter-2-communication-exam-questions-answers-100-verified-solutions-questions-with-correct-an… 1/15
, 9/11/25, 9:28 PM Correction Officer Chapter 2 Communication EXAM Questions & Answers | 100% Verified solutions |Questions with Correct Answer…
- The behavior may include gestures
Nonverbal - Facials Expressions
Communication is very - Methods of eye contact
important when officers - Postures whether Seated or Standing that send a
interact with inmates strong massage
visitor and staff they give - Officer may may observe that an inmates verbal
and receive countless expression are inconsistent with his or her facial
nonverbal signals expression
- Postures or other nonverbal cues
- Should reinforce or complement verbal
Nonverbal communication
communication
- The used of posture
- Facial expression and body movement to
communicate
- as opposed to speaking or writing
A Nonverbal Cue is - nonverbal cues will help an officer analyze an
inmates responses
- Clenched fists pacing briskly clenched teeth or clear
reluctance to communicate may indicate anger rage
or irritation
- Individually
Each situation must be - Various cultural
addressed - social considerations must be taken into account
before interpreting nonverbal cues
- Sender and Receiver of massage
Barriers may result in - Use of profane derogatory or disrespectful
miscommunication language
between - Stereotyping
- Lack of cultural understanding
- Strength confidence
Proper positioning officer - Interest through body languages and demeanor
should communicate - When interacting with others a technique sometimes
called Posture
https://quizlet.com/1075100766/correction-officer-chapter-2-communication-exam-questions-answers-100-verified-solutions-questions-with-correct-an… 2/15
Correction Officer Chapter 2 Communication
EXAM Questions & Answers | 100% Verified
solutions |Questions with Correct Answers 2025
latest update!!
Save
Terms in this set (96)
The primary function of - To facilitate the interaction between persons to
communication is initiate some form of action
- The exchange of ideas
- Massages
Interpersonal - Information between two or more people through
Communication involves - speaking
- writing or
- Behavior to affect some kind of action.
- Constructing the massage
- Conveying the massage via verbal nonverbal
Correction Officer must telecommunication or written format to the person or
plan interactions by group to whom it is intended.
following these basic - Allowing time for the person or group to receive
elements of and understand the massage
communication - Gauging whether one has receive an appropriate
response or change in behavior from the person or
group to whom the massage was addressed
https://quizlet.com/1075100766/correction-officer-chapter-2-communication-exam-questions-answers-100-verified-solutions-questions-with-correct-an… 1/15
, 9/11/25, 9:28 PM Correction Officer Chapter 2 Communication EXAM Questions & Answers | 100% Verified solutions |Questions with Correct Answer…
- The behavior may include gestures
Nonverbal - Facials Expressions
Communication is very - Methods of eye contact
important when officers - Postures whether Seated or Standing that send a
interact with inmates strong massage
visitor and staff they give - Officer may may observe that an inmates verbal
and receive countless expression are inconsistent with his or her facial
nonverbal signals expression
- Postures or other nonverbal cues
- Should reinforce or complement verbal
Nonverbal communication
communication
- The used of posture
- Facial expression and body movement to
communicate
- as opposed to speaking or writing
A Nonverbal Cue is - nonverbal cues will help an officer analyze an
inmates responses
- Clenched fists pacing briskly clenched teeth or clear
reluctance to communicate may indicate anger rage
or irritation
- Individually
Each situation must be - Various cultural
addressed - social considerations must be taken into account
before interpreting nonverbal cues
- Sender and Receiver of massage
Barriers may result in - Use of profane derogatory or disrespectful
miscommunication language
between - Stereotyping
- Lack of cultural understanding
- Strength confidence
Proper positioning officer - Interest through body languages and demeanor
should communicate - When interacting with others a technique sometimes
called Posture
https://quizlet.com/1075100766/correction-officer-chapter-2-communication-exam-questions-answers-100-verified-solutions-questions-with-correct-an… 2/15
