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MNGT 4800 Zorn Test 2 questions with precise detailed answers

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MNGT 4800 Zorn Test 2 questions with precise detailed answers

Institution
MNGT 4800
Course
MNGT 4800









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Institution
MNGT 4800
Course
MNGT 4800

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Uploaded on
September 11, 2025
Number of pages
10
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

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MNGT 4800 Zorn Test 2 questions with precise ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




detailed answers ||//\\||




business level strategy - correct answer✔✔action plan the firm develops to describe how it
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




will compete in its chosen industry or market segment
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




two dimensions of business level strategy? - correct answer✔✔competitive advantage (cost
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




vs uniqueness) and competitive scope (Broad or Narrow target)
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




5 business level strategies - correct answer✔✔Cost leadership
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




Differentiation

Focused cost leadership ||//\\|| ||//\\||




Focused differentiation ||//\\||




Integrated cost leadership/differentiation ||//\\|| ||//\\||




Cost Leadership strategy? - correct answer✔✔price products lower than competitors, gain
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




market share ||//\\||




Which strategy commonly has economies of scale? - correct answer✔✔cost leadership
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




Competitive risks of Cost Leadership Strategy - correct answer✔✔competitors could see at ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




lower price, concentrate too much on reducing costs may lose customers, powerful suppliers
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




entering the market ||//\\|| ||//\\||




Differentiation Strategy - correct answer✔✔firm produces goods that customers perceive as ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




unique, physical sources (product durability, ease of repair), psychological differentiation
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||

, (perception of quality, courtesy of sales people), customer who wants to buy a good that is ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




different than industry's average customer, must increase loyalty!! ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




Differentiation allows firm to charge a... - correct answer✔✔premium ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




competitive risks of differentiation - correct answer✔✔customers may decide the price is too ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




high
||//\\||




source of differentiation may cease to create value for targeted customers (fads)
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




cost of the differentiation isn't acceptable
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




run the risk of being somewhat effectively counterfeited allowing customers to question why
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




they're paying a high price ||//\\|| ||//\\|| ||//\\|| ||//\\||




what are focused strategies? - correct answer✔✔action plan the firm develops to produce
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




goods or services that serve the needs of a specific segment market
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




focused cost leadership strategy - correct answer✔✔produce goods for a narrow market
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




segment at the lowest cost ||//\\|| ||//\\|| ||//\\|| ||//\\||




competitive risks for Focused Cost Leadership - correct answer✔✔competition may learn ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




how to "outfocus" the firm
||//\\|| ||//\\|| ||//\\|| ||//\\||




company serving broad market may decide to target the same market ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




needs of the narrow target customer may change/become similar to broad market
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




Focused Differentiation Strategy - correct answer✔✔produce goods or services that a narrow
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




group of customers perceives as unique in important ways
||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




Competitive risk of focused differentiation - correct answer✔✔competition may learn how to ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||




"outfocus" the firm
||//\\|| ||//\\|| ||//\\||




company serving broad market may decide to target the same market ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\|| ||//\\||

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