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Chapter 1 – Introduction to Phlebotomy Exam Questions and Answers

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This document provides exam-style questions and answers for Chapter 1: Introduction to Phlebotomy. It covers key topics such as the definition and history of phlebotomy, roles and responsibilities of a phlebotomist, certification vs licensure, accreditation, continuing education, HIPAA and PHI, informed consent, and patient confidentiality. It also reviews professional organizations like NPA, NAACLS, AMT, ASCP, and NHA, along with professionalism, communication skills, and telephone etiquette. The material is designed to prepare students for exams by reinforcing both knowledge and practical standards.

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Chapter 1 - Introduction to Phlebotomy
(exam questions)

1) What is phlebotomy? - ANS The process of drawing blood

10) proper telephone adequate includes all of the following except: - ANS
Asking the collar to call back later

11) The term phlebotomy is derived from the Greek word phlebotomas, which
literally means: - ANS Cutting a vein

12) Job skills required in phlebotomy include: - ANS a) technical skills
b) Interpersonal skills
c) organizational skills

13) Reciprocity refers to? - ANS Recording and accepting of licensure
granted by another state.

14) When answering a phone call, the phlebotomist must adhere to telephone
etiquette,which includes all of the following except: - ANS Never taking a
message and always giving an answer.

15) Continuing education is important for phlebotomists and other healthcare
professionals for purposes of all of the following except: - ANS
Validating competencies

16) The difference between certification and licensure is that: - ANS
Licensure grants permission to perform a service or procedure, where as
certification documents evidence of proficiency in practice.

17) primary responsibility of the phlebotomist is too: - ANS Collect blood
specimens

18) personal characteristics of a phlebotomist should include all the following
except: - ANS Aggressiveness

19) Which agency grands certification for phlebotomy up on the passing of a
certification examination - ANS NPA ( National phlebotomy association)
ASCP (American Society for Clinical Phlebotomy)

, 2) List the six steps of routine blood collection - ANS 1. Correctly
positively identify the patient
2. Choose the appropriate equipment for obtaining the sample
3. Select and prepare this site for collection
4. Collect the sample, ensuring patient comfort and safety
5. Correctly labeled sample
6. Transport the sample to the laboratory in a timely manner, using appropriate
handling her seizures

20) A phlebotomist is seeking to be certified by an agency that offers
continuing education. Which one of the folding agencies would you
recommend? - ANS AMT American medical technologist is the only
agency that offers both certification and continuing education.

21) Advanced phlebotomy responsibilities my include: - ANS Performing
waived testing

22) Eligibility for most phlebotomy training programs requires: - ANS Hi
school diploma

3) The first state to enact legislation mandating licensure of all phlebotomist: -
ANS California

4) Visible signs of professionalism include: - ANS good grooming and
conservative hairstyle.

5) maintaining confidentiality Includes all of the following aspects: - ANS
Discussing patients in the hallway

6)The role of the phlebotomist includes public relations and involves which of
the following? - ANS All of the above

a. Being liaison between the laboratory and patience, visitors and staff.
b. Promoting good public relations between the laboratory and patience,
visitors
c. Executing phlebotomy procedures would knowledge, skills and professional
patient interaction

7) Phlebotomy duties include which of the following? - ANS Transporting
specimens to the laboratory

8) Which agency or agencies approve phlebotomy training programs?

a. American Association of Allied Health Professionals (AAAHP)

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