Data - Answers raw facts
Information - Answers collection of data organized in a way they have value beyond the facts
themselves
Types of Data - Answers Alphanumeric, audio data, image data, video data
Process - Answers related tasks to achieve outcome (turning data into information is a process)
Process of turning data into information - Answers 1. select data 2. organize data 3. manipulate
data
Knowledge - Answers awareness & understanding of information and ways it could support a
task
Value of information - Answers helps people perform tasks more efficiently and effectively
Quality Information: lack of accuracy and completion - Answers results in poor decisions and
huge loss of money
Information System (IS) - Answers Interrelated components working together to collect, process,
store, spread data & information and provide feedback mechanism to meet objective
Computer-Based Information System (CBIS) - Answers A single set of hardware, software,
databases, telecommunications, people, and procedures that are configured to collect,
manipulate, store, and process data into information.
Technology Infrastructure - Answers All CBIS sets (hardware, software, etc.)
Procedure - Answers steps to follow to achieve specific end result
Types of Information Systems - Answers Personal IS, Group IS, Enterprise IS
For each type of IS, complements must be in place - Answers well trained workers, better
teamwork, system support, redesigned processes, new decision rights
Organization - Answers group of people structured & managed to meet its mission or set of
group of goals
Value Chain - Answers activities that organizations perform to transform inputs into outputs
Supply Chain - Answers key value chain in a manufacturing organization
Supply Chain Management (SCM) - Answers getting a product into the right consumer's hand at
the right time, quantity, cost