CIW IBA Certification Test complete QUESTIONS
AND CORRECT ANSWERS LATEST UPDATE THIS
YEAR
QUESTION: Raoul has received a file attachment from a known individual. H. has no reason to
expect files from this individual. Which of the following is an effective security strategy for
Raoul to take? - ANSWER-Before opening the attachment, call or send a text or instant message
to the individual to verify that he or she meant to send it.
QUESTION: You accidentally dropped your mobile phone, which was submerged in water and
no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many
of the services. The instructions say that all you need to do is enter your e-mail address and the
unit will configure the e-mail client for you. Even though you have tried this several times, it
does not work. The mobile phone vendor says that because you are trying to sync your e-mail
account with an enterprise mail server, you will need to configure the e-mail client manually.
Which choice lists the information you will need to configure the e-mail client? - ANSWER-E-
mail address, SMTP, POP3, user name and password
QUESTION: Which is the preferred approach to communicate important action items in an e-
mail message to a co-worker? - ANSWER-List the action items in a numbered or bulleted list or
clarity.
QUESTION: You have 20 remote employees flying in to attend a corporate meeting. The
morning of travel day, the administrator tells you that the hotel reservations have changed.
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What is the best way to send each traveling employee a quick message with the new hotel
information? - ANSWER-Send a text message with the hotel information to the mobile phone of
each traveler.
QUESTION: As a project manager, you have to balance three elements that compose the
project triangle. Suppose your customer requests that you add some new requirements to the
project when you are halfway through. If you agree to this request, how would it affect other
aspects of the project? - ANSWER-Cost of the project will increase.
QUESTION: You are expecting a very important file from a co-worker in a remote office to be
sent to you through e-mail. You finally call the co-worker and tell him that you have not
received the file.
H. informs you that he sent the file yesterday, but will send it again immediately. After some
time, you still have not received his e-mail message. You contact the Technical Support
department and ask them for help. After some investigation, Technical Support finds the e-mail
from your coworker with an attachment named salesnumbers.exe in the spam folder of your e-
mail client. What is the most likely reason that the e-mail message was filtered out? - ANSWER-
File attachments with an .exe extension may contain malicious code.
QUESTION: The App-A-Day company offers software applications for various topics. When a
customer purchases a desired application from the App-A-Day online store, he is directed to a
page where he can download the application directly. When the customer is redirected and
begins downloading the application, which specific standard protocol is most likely transferring
the application? - ANSWER-FTP
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QUESTION: Digital signatures verify the integrity of the data, verify the identity of the sender,
and: - ANSWER-Enforce non-repudiation
QUESTION: You use a proprietary Windows-based program to generate architectural drawings
and plans for your freelance drafting business. You have a personal Web site and would like to
share samples of your work for potential new customers to review. To which file format should
you convert your drawings so that they are view able regardless of the local operating system
used by the individual viewing your site? - ANSWER-PDF
QUESTION: Andrea works as an Administrative Assistant for a small business that uses an SaaS
service for accounting, sales orders and customer service information about the business's
customers. This product is similar to Salesforce.com and its competitors. Andrea makes sure
she saves accurate records about current projects and performs regular backups of the business
data stored on the cloud-based service. Which of the following is the primary reason for this
practice? - ANSWER-If there is an interruption in Internet access, the service and records would
not be accessible
You opened an e-mail attachment and it launches a virus. The virus takes control of your system
and you are unable to run your anti-virus software. Which of the following is the best step for
you to take next? - ANSWER-Turn off your computer and reboot from a known, clean system
disk.
QUESTION: You just received a joke that was e-mailed to you by a co-worker. You find the joke
funny and consider forwarding it to another co-worker that you trust. Which human resources
issue do you risk by forwarding the e-mail message? - ANSWER-Offending a recipient who
receives the joke as a result from further forwarding
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