[NAME] [ ID NUMBER]
Unit 8: The Recruitment and Selection Process
Aim A: Examine how effective recruitment and selection contribute to business
success
Introduction
Chosen business; Tesco PLC
TESCO PLC is a British multinational grocery and general merchandise retailer. It Is the third largest
retailer in the world. The scope of the business is local, national and international as they have shops
from places such as next to your local school to other countries such as Poland and the Czech
Republic. In total Tesco has expanded into 13 countries outside the UK and has even entered new
markets such as inline retailing and financial services. Tesco plc would be classed as a large business
as it has over 492,000 employees (2019).
What is workforce planning ?
Workforce planning is a process of analysing the current workforce determining future workforce
needs, identifying the gap between present and future. Implementing solutions so that an
organisation can accomplish its missions, goals and strategic plan. The main motive of workforce
planning is to create high quality performing employee-management groups to ensure that the
company can maximise profit and productivity. Tesco PLC maintains a workforce planning table and
reviews it every three months so that it can meet the demand for staff continuous.
Workforce planning can be conducted through the following:
- More staff training
Before staff work on the shop floor it is important that they undergo the proper training to
ensure that they have a high skill of customer service and they can replicate these skills on
the shop floor during their shifts
- Ensuring all employees understand and execute their jobs roles effectively
It is good to make sure that employees understand their role completely and fulfil necessary
tasks that they need to complete during their shifts both daily and over a set period of time
- Asking for customer feedback
Understanding what customers experience when they come into the shop and then using
this information to improve customer service
A.P1: Explain how a large business recruits and selects giving reasons
for their process
Chosen Business – Tesco PLC
Recruitment Definition / Process Reasons for this process
Method
Internal When current employees are Saves the company time and
Recruitment promoted and take over higher money as they do not need to
positions e.g. assistant conduct any external recruitment
manager to main manager. If methods
the Internal Talent Plan is not Very little training needed
successful, then the company Maintains and can even improve
will hire an external to fill the productivity
position.
, Recruitment Recruitment agencies work - More likely to find higher qualified
Agencies directly with companies to fill candidates as the agency would
their roles by matching be able to give an honest opinion
candidates to the job vacancies about the candidate and vouch for
available. These agencies them if they are a good worker as
streamline the whole job they would know their skills and
seeking process potentials beforehand
Employment/ An official form with a detailed Employers can easily see your
Online Application job description that employers qualifications, educational
ask all applicants to fill out. The background along with references
applicant provides a consistent which allows them to decide if
format with the same they want to forward your
questions that must be application or not
answered by each person who Safeguarding, your application
applies for the position allows them to see whether you
have been convicted of a crime
All questions are the same for all
applicants, so each person has a
fair chance
Online/Talent An assessment created by the - Employers can get an idea of how
Assessment company/employer which the applicant will perform in the
consists of several tests or work environment
questions to be completed by - Saves time because if the
the candidate. applicant passes the test the
employer will invite them to an
interview and if they don’t pass
then they will inform them
- All applicants have a ‘’level playing
field’’
Interviews A formal meeting in which one - Helps employer to gain a sense of
or more persons I.e. the the applicant's personality
employer questions, consults - Helps them to pinpoint if the
or evaluates the applicant applicant had job skills that are
essential to the position
Trial/ Unpaid Shift A brief work trial shift that can - Employers get to see how the
be legally unpaid if it is applicant works in a fast pace
necessary to evaluate environment
someone's suitability for the - Employers can see if applicant can
job apply all the skills needed for the
role
Unit 8: The Recruitment and Selection Process
Aim A: Examine how effective recruitment and selection contribute to business
success
Introduction
Chosen business; Tesco PLC
TESCO PLC is a British multinational grocery and general merchandise retailer. It Is the third largest
retailer in the world. The scope of the business is local, national and international as they have shops
from places such as next to your local school to other countries such as Poland and the Czech
Republic. In total Tesco has expanded into 13 countries outside the UK and has even entered new
markets such as inline retailing and financial services. Tesco plc would be classed as a large business
as it has over 492,000 employees (2019).
What is workforce planning ?
Workforce planning is a process of analysing the current workforce determining future workforce
needs, identifying the gap between present and future. Implementing solutions so that an
organisation can accomplish its missions, goals and strategic plan. The main motive of workforce
planning is to create high quality performing employee-management groups to ensure that the
company can maximise profit and productivity. Tesco PLC maintains a workforce planning table and
reviews it every three months so that it can meet the demand for staff continuous.
Workforce planning can be conducted through the following:
- More staff training
Before staff work on the shop floor it is important that they undergo the proper training to
ensure that they have a high skill of customer service and they can replicate these skills on
the shop floor during their shifts
- Ensuring all employees understand and execute their jobs roles effectively
It is good to make sure that employees understand their role completely and fulfil necessary
tasks that they need to complete during their shifts both daily and over a set period of time
- Asking for customer feedback
Understanding what customers experience when they come into the shop and then using
this information to improve customer service
A.P1: Explain how a large business recruits and selects giving reasons
for their process
Chosen Business – Tesco PLC
Recruitment Definition / Process Reasons for this process
Method
Internal When current employees are Saves the company time and
Recruitment promoted and take over higher money as they do not need to
positions e.g. assistant conduct any external recruitment
manager to main manager. If methods
the Internal Talent Plan is not Very little training needed
successful, then the company Maintains and can even improve
will hire an external to fill the productivity
position.
, Recruitment Recruitment agencies work - More likely to find higher qualified
Agencies directly with companies to fill candidates as the agency would
their roles by matching be able to give an honest opinion
candidates to the job vacancies about the candidate and vouch for
available. These agencies them if they are a good worker as
streamline the whole job they would know their skills and
seeking process potentials beforehand
Employment/ An official form with a detailed Employers can easily see your
Online Application job description that employers qualifications, educational
ask all applicants to fill out. The background along with references
applicant provides a consistent which allows them to decide if
format with the same they want to forward your
questions that must be application or not
answered by each person who Safeguarding, your application
applies for the position allows them to see whether you
have been convicted of a crime
All questions are the same for all
applicants, so each person has a
fair chance
Online/Talent An assessment created by the - Employers can get an idea of how
Assessment company/employer which the applicant will perform in the
consists of several tests or work environment
questions to be completed by - Saves time because if the
the candidate. applicant passes the test the
employer will invite them to an
interview and if they don’t pass
then they will inform them
- All applicants have a ‘’level playing
field’’
Interviews A formal meeting in which one - Helps employer to gain a sense of
or more persons I.e. the the applicant's personality
employer questions, consults - Helps them to pinpoint if the
or evaluates the applicant applicant had job skills that are
essential to the position
Trial/ Unpaid Shift A brief work trial shift that can - Employers get to see how the
be legally unpaid if it is applicant works in a fast pace
necessary to evaluate environment
someone's suitability for the - Employers can see if applicant can
job apply all the skills needed for the
role
