C1: What is the definition of management? - Answers The process of working with people and
organizational resources to accomplish organizational goals effectively and efficiently using
FOUR management functions (POIC)
C1: What are organizational resources and what are the 4 basic types? - Answers Organizational
resources are composed of all assets available for activation during the production process.
4 Types are:
1.Human
2.Monetary
3.Raw materials
4.Capital
C1: What is managerial effectiveness? - Answers Management's use of organizational
resources in meeting organizational goals.
The closer an organization comes to achieving its goals, the more effective its managers are
considered.
C1: What is managerial efficiency? - Answers The proportion of total organizational resources
that contribute to productivity.
The more resources wasted or unused during the production process, the more inefficient is the
manager.
C1: What does it mean for the organization's goals if its managerial effectiveness is effective or
ineffective? - Answers Effective means the organization has made substantial progress in its
goals.
Ineffective means the organization has made little progress in its goals.
C1: What does it mean for the resource usage if its managerial efficiency is efficient or
inefficient? - Answers Efficient means most resources contribute to production.
, Inefficient means few resources contribute to production.
C1: What are the POIC (Four Functions of Management)? And what are their definitions? -
Answers 1. Planning: Delivering strategic value. (Setting goals)
2: Organizing: Building a dynamic organization. (Allocating resources)
3. Influencing: Mobilizing people (Motivate/empowering employees)
4: Controlling: Learning and changing
(Monitoring and correcting)
C1: For each letter, please identify which POIC function the company failed to achieve.
A.Not establishing objectives for all important organizational areas.
B.Not measuring performance to see where improvements might be made.
C.Not monitoring progress in carrying out plans.
D.Not emphasizing coordination of organization members. - Answers A. Planning
B. Controlling
C. Controlling
D. Organizing
C1: For each letter, please identify which POIC the company failed to achieve.
E. Making plans that are too risky.
F. Being a manager but not a leader.
G. Establishing inappropriate spans of management.
H. Not taking the time to communicate properly with organization members. - Answers E.
Planning