ACTUAL Exam Questions and CORRECT
Answers
therapeutic communication - CORRECT ANSWER - techniques used to improve
communication, such as active listening
List the 3 cornerstones of a therapeutic relationship: - CORRECT ANSWER - - caring
- compassionate
- empathic
List 8 therapeutic communication techniques: - CORRECT ANSWER - - accepting
- asking open-ended questions
- engaging in active listening
- giving recognition
- reflecting
- restating
- summarizing
- utilizing silence
List 5 ways to communicate effectively with a patient who has a hearing impairment: -
CORRECT ANSWER - - communicate face-to-face
- eliminate background noise/distractions
- move to a quieter location
- use an assistive device (hearing aids)
- use writing or images
,chain of infection - CORRECT ANSWER - how bacteria, viruses, fungi, parasites, and
prions move from place to place
can be contact, droplet, or airborne
inflammatory response - CORRECT ANSWER - natural defense of the body when
injured, when foreign substances are present or when infectious agents attack
List the 4 basic steps of inflammation: - CORRECT ANSWER - 1. recognition of harmful
stimuli by pattern receptors (located on the surface of cells)
2. activation of the inflammatory pathway
3. release of inflammatory markers
4. recruitment of inflammatory cells
List 5 manifestations of inflammation: - CORRECT ANSWER - - heat
- loss of function
- pain
- redness
- swelling
List the 5 stages of infection: - CORRECT ANSWER - 1. incubation stage
2. prodromal stage
3. acute illness
4. period of decline
5. period of convalescence
incubation stage of infection - CORRECT ANSWER - first stage
,patient may not feel ill or have visible manifestations, but changes in pathology occur that might
be detectable through laboratory or diagnostic tests
lasts from time of exposure to the infectious agent until the first symptom appears
prodromal stage of infection - CORRECT ANSWER - second stage
patient begins having initial manifestations as the infectious agent replicates
symptoms are nonspecific (e.g., fever, aches, poor appetite, malaise)
acute illness stage of infection - CORRECT ANSWER - third stage
manifestations of a specific infectious disease process become obvious
this is the stage where the infection is considered severe
period of decline stage of infection - CORRECT ANSWER - fourth stage
manifestations begin to subside as the number of infectious agents in the body decreases
patient begins to feel better and regain strength and function
period of convalescence stage of infection - CORRECT ANSWER - fifth stage
patient returns to the previous or a new, balanced state of health
local infection - CORRECT ANSWER - confined to one area of the body
, systemic infection - CORRECT ANSWER - starts as local infection and then transmit into
the bloodstream to infect the entire body system
What is the role of mast cells in the inflammatory process? - CORRECT ANSWER -
secrete factors that mediate vasodilation and vascular constriction
The presence of increased WBCs indicates _____. - CORRECT ANSWER - inflammation
or infection
What is the role of neutrophils in the inflammatory process? - CORRECT ANSWER - first
responders to injury
eat bacteria (phagocytosis)
What is the role of lymphocytes in the inflammatory process? - CORRECT ANSWER -
fight chronic bacterial infections
fight acute viruses
What is the role of monocytes in the inflammatory process? - CORRECT ANSWER -
phagocytes that clean up tissue damage from injury or infection
produce interferon
enhance the immune response
What is the role of eosinophils in the inflammatory process? - CORRECT ANSWER -
active in allergic reactions and parasitic infections