D391 WGU HEALTHCARE ECOSYSTEM STUDY GUIDE
Resources for Decision-Making - Answer -Qualitative and Quantitative Data, Electronic
Records, Health Information Exchange (HIE), Telemedicine
Qualitative and Quantitative Data - Answer -Data helps make better decisions in
healthcare
Qualitative and quantitative data are valuable resources
Electronic Records - Answer -Electronic medical records (EMR) contain client's medical
information
EMR improves communication and quality of patient care
Health Information Exchange (HIE - Answer -HIE allows access and sharing of client's
medical information
Improves treatment decisions and reduces errors
Telemedicine - Answer -Telemedicine allows remote clinical care
Contributes to effective communication and better client outcomes
Benefits include convenience, time and cost savings
Healthcare Services - Answer -Medical, dental, and mental healthcare
Specialized services like substance abuse treatment, physical therapy, and nutritional
support
Provided by clinics, hospitals, and laboratories
Programmatic Community Services - Answer -Community outreach
Mental and behavioral health
Clinics
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Transportation
Quadruple Aim Framework - Answer -Reducing costs
Improving population health
Improving patient experience
Improving team well-being
DECIDE Model Explained - Answer -Define the problem
Explore alternatives
Consider the consequences
Identify values
Decide and act
Evaluate the decision
Evaluate the decision - Answer -
, Decide and act - Answer -
Identify values - Answer -
Consider the consequences - Answer -
Define the problem - Answer -
Explore alternatives - Answer -
SHARE Approach - Answer -Seek patient's participation
Help patient explore and compare treatment options
Assess patient's values and preferences
Reach a decision with the patient
Evaluate the patient's decision
Evaluate the patient's decision - Answer -
Reach a decision with the patient - Answer -
Assess patient's values and preferences - Answer -
Help patient explore and compare - Answer -
Seek patient's participation - Answer -
Benefits of the SHARE Approach - Answer -Help clients overcome barriers to
implementing different decisions
Assist clients with doubts about the services they receive
Support individuals in making decisions that are right for them
STEEEP in Quality Processes - Answer -Safe
Timely
Effective
Efficient
Equitable
Patient-centered
safe - Answer -Avoiding harm to patients from the care that is intended to help the
Effective - Answer -Providing services based on scientific knowledge to all who could
benefit and refraining from providing services to those not likely to benefit (avoiding
underuse and misuse, respectively).
Resources for Decision-Making - Answer -Qualitative and Quantitative Data, Electronic
Records, Health Information Exchange (HIE), Telemedicine
Qualitative and Quantitative Data - Answer -Data helps make better decisions in
healthcare
Qualitative and quantitative data are valuable resources
Electronic Records - Answer -Electronic medical records (EMR) contain client's medical
information
EMR improves communication and quality of patient care
Health Information Exchange (HIE - Answer -HIE allows access and sharing of client's
medical information
Improves treatment decisions and reduces errors
Telemedicine - Answer -Telemedicine allows remote clinical care
Contributes to effective communication and better client outcomes
Benefits include convenience, time and cost savings
Healthcare Services - Answer -Medical, dental, and mental healthcare
Specialized services like substance abuse treatment, physical therapy, and nutritional
support
Provided by clinics, hospitals, and laboratories
Programmatic Community Services - Answer -Community outreach
Mental and behavioral health
Clinics
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Transportation
Quadruple Aim Framework - Answer -Reducing costs
Improving population health
Improving patient experience
Improving team well-being
DECIDE Model Explained - Answer -Define the problem
Explore alternatives
Consider the consequences
Identify values
Decide and act
Evaluate the decision
Evaluate the decision - Answer -
, Decide and act - Answer -
Identify values - Answer -
Consider the consequences - Answer -
Define the problem - Answer -
Explore alternatives - Answer -
SHARE Approach - Answer -Seek patient's participation
Help patient explore and compare treatment options
Assess patient's values and preferences
Reach a decision with the patient
Evaluate the patient's decision
Evaluate the patient's decision - Answer -
Reach a decision with the patient - Answer -
Assess patient's values and preferences - Answer -
Help patient explore and compare - Answer -
Seek patient's participation - Answer -
Benefits of the SHARE Approach - Answer -Help clients overcome barriers to
implementing different decisions
Assist clients with doubts about the services they receive
Support individuals in making decisions that are right for them
STEEEP in Quality Processes - Answer -Safe
Timely
Effective
Efficient
Equitable
Patient-centered
safe - Answer -Avoiding harm to patients from the care that is intended to help the
Effective - Answer -Providing services based on scientific knowledge to all who could
benefit and refraining from providing services to those not likely to benefit (avoiding
underuse and misuse, respectively).
