TEST BANK
Y
,MedYC
,OrganizationalYBehavior,Y15eY(Robbins/Judge)YC
hapterY1
WhatYIsYOrganizationalYBehavior
?
1) Y
areYdefinedYasYpeopleYwhoYoverseeYtheYactivitiesYofYothersYandYwhoYareYresponsibleYforYattainin
gYgoalsYinYorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
Y
2) SallyYMitchellYworksYasYaYmanagerYatYanYenvironmentalYorganization.YSheYisYcurrentlyYworkingYonYaY
globalYwarmingYprojectYandYdecidesYwhatYtasksYrelatedYtoYcreatingYawarenessYaboutYtheYissueYneedYtoYbe
Ydone.YInYaddition,YsheYisYalsoYdecidingYwhichYmembersYofYherYteamYwillYworkYonYengagingYwithYtheYpu
blicYandYwhichYwillYworkYonYlobbyingYwithYtheYgovernment.YSheYisYalsoYassigningYpeopleYasYteamYmemb
ersYtoYensureYthatYtasksYareYundertakenYonYtime.YWhichYofYtheYfollowingYcategoriesYofYfunctionsYisYMitc
hellYundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
Y
3) JohannaYReid,YaYcampaignYmanagerYatYaYchildYrightsYorganization,YrecentlyYstartedYworkingYonYanYilliter
acyYproject.YDuringYtheYproject,YsheYneedsYtoYmotivateYteamYmembersYtoYattainYtheirYprojectYmilestonesYand
YdirectYthemYthroughYdifferentYphasesYofYtheYproject.YWhichYofYtheYfollowingYkindsYofYfunctionsYwillYtheseY
t
asksYbeYcoveredYunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingY
Answer: E
4) LesleyYTorresYisYaYprojectYmanagerYforYtheYcampaignY"ActionYagainstYDeforestationYinYIndonesia".YShe
YrecentlyYfacedYaYglitchYwhenYtheYcampaignYcouldYnotYbeYlaunchedYpubliclyYaccordingYtoYschedule.YTorre
sYmonitoredYtheYscheduleYtoYfindYtheYcauseYofYtheYdelay,YbeforeYspeedingYupYtheYimplementationYprocessY
byYallocatingYmoreYmembersYforYtheYimplementationYphase.YByYdoingYthis,YwhichYofYtheYfollowingYfuncti
onsYisYsheYperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A
5) WhichYofYtheYfollowingYfunctionsYdoYmanagersYundertakeYasYpartYofYplanningYfunctions?
A) definingYanYorganization'sYgoals
B) implementingYstrategiesYforYachievingYgoals
C) executingYplansYtoYintegrateYactivities
D) accomplishingYgoalsYofYaYproject
E) employingYstrategiesYtoYcoordinateYtask
sYAnswer: A
6) AccordingYtoYHenryYMintzberg,YaYfactoryYsupervisorYgivingYaYgroupYofYhighYschoolYstudentsYaYtourYofYt
heYplantYmayYbeYtermedYasYa .
A) leader
B) figurehead
C) resourceYallocator
D) negotiator
E) disturbanceYhandle
rYAnswer: B
7) EllenYOrtizYworksYasYaYsalesYmanagerYatYaYtelecomYfirm.YTheYcompanyYhasYrecentlyYlaunchedYaYnewYpr
oductYinYtheYmarket.YHerYworkYinYtheYnextYfewYweeksYinvolvesYsharingYknowledgeYaboutYtheYproductYwit
hYherYteamYmembers.YSheYwillYalsoYneedYtoYinspireYthemYtoYreachYtheirYsalesYtargets,YandYclarifyYanyYdoubt
sYaboutYtheYnewYproduct.YWhichYofYtheYfollowingYrolesYisYOrtizYplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
Y
8) ReginaYGeorgeYworksYasYaYcampaignYmanagerYinYaYnot-for-
profitYorganizationYinYHampshire.YForYtheYupcomingYcampaignYagainstYgeneticYengineering,YsheYisYnetworki
ngYwithYmanagersYwhoYareYworkingYonYtheYissueYofYfoodYsafety.YThroughYherYnetworkYofYcontacts,YsheYstriv
esYtoYgainYinformationYaboutYtheYstakeholdersYinYtheYfoodYindustryYandYotherYlobbyYgroups.YWhichYofYtheYfo
llowingYrolesYisYGeorgeYmostYlikelyYtoYbeYplayingYaccordingYtoYMintzberg'sYclassificationYofYmanagerialYrol
es?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourceYallocato
rYAnswer: C
9) AnnetteYSimpsonYworksYforYaYfashionYhouseYinYParisYandYisYpreparingYforYtheYcompany'sYupcomingYline
YofY
winterYclothing.YSheYisYcurrentlyYresearchingYonlineYtoYknowYwhatYisYinYvogueYthisYseason.YInYaddition,Y
sheYisYalsoYnetworkingYwithYcontactsYfromYtheYpressYandYfashionYmagazineYeditorsYtoYunderstandYtheYchangi
ngYtastesYofYconsumers.YWhichYofYtheYfollowingYrolesYisYSimpsonYplayingYaccordingYtoYMintzberg'sYclassif
icationYofYmanagerialYroles?
A) figurehead
B) leader
C) symbolYhead
D) monitor
E) spokesperson
MedY
C
Y
,MedYC
,OrganizationalYBehavior,Y15eY(Robbins/Judge)YC
hapterY1
WhatYIsYOrganizationalYBehavior
?
1) Y
areYdefinedYasYpeopleYwhoYoverseeYtheYactivitiesYofYothersYandYwhoYareYresponsibleYforYattainin
gYgoalsYinYorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
Y
2) SallyYMitchellYworksYasYaYmanagerYatYanYenvironmentalYorganization.YSheYisYcurrentlyYworkingYonYaY
globalYwarmingYprojectYandYdecidesYwhatYtasksYrelatedYtoYcreatingYawarenessYaboutYtheYissueYneedYtoYbe
Ydone.YInYaddition,YsheYisYalsoYdecidingYwhichYmembersYofYherYteamYwillYworkYonYengagingYwithYtheYpu
blicYandYwhichYwillYworkYonYlobbyingYwithYtheYgovernment.YSheYisYalsoYassigningYpeopleYasYteamYmemb
ersYtoYensureYthatYtasksYareYundertakenYonYtime.YWhichYofYtheYfollowingYcategoriesYofYfunctionsYisYMitc
hellYundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
Y
3) JohannaYReid,YaYcampaignYmanagerYatYaYchildYrightsYorganization,YrecentlyYstartedYworkingYonYanYilliter
acyYproject.YDuringYtheYproject,YsheYneedsYtoYmotivateYteamYmembersYtoYattainYtheirYprojectYmilestonesYand
YdirectYthemYthroughYdifferentYphasesYofYtheYproject.YWhichYofYtheYfollowingYkindsYofYfunctionsYwillYtheseY
t
asksYbeYcoveredYunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingY
Answer: E
4) LesleyYTorresYisYaYprojectYmanagerYforYtheYcampaignY"ActionYagainstYDeforestationYinYIndonesia".YShe
YrecentlyYfacedYaYglitchYwhenYtheYcampaignYcouldYnotYbeYlaunchedYpubliclyYaccordingYtoYschedule.YTorre
sYmonitoredYtheYscheduleYtoYfindYtheYcauseYofYtheYdelay,YbeforeYspeedingYupYtheYimplementationYprocessY
byYallocatingYmoreYmembersYforYtheYimplementationYphase.YByYdoingYthis,YwhichYofYtheYfollowingYfuncti
onsYisYsheYperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A
5) WhichYofYtheYfollowingYfunctionsYdoYmanagersYundertakeYasYpartYofYplanningYfunctions?
A) definingYanYorganization'sYgoals
B) implementingYstrategiesYforYachievingYgoals
C) executingYplansYtoYintegrateYactivities
D) accomplishingYgoalsYofYaYproject
E) employingYstrategiesYtoYcoordinateYtask
sYAnswer: A
6) AccordingYtoYHenryYMintzberg,YaYfactoryYsupervisorYgivingYaYgroupYofYhighYschoolYstudentsYaYtourYofYt
heYplantYmayYbeYtermedYasYa .
A) leader
B) figurehead
C) resourceYallocator
D) negotiator
E) disturbanceYhandle
rYAnswer: B
7) EllenYOrtizYworksYasYaYsalesYmanagerYatYaYtelecomYfirm.YTheYcompanyYhasYrecentlyYlaunchedYaYnewYpr
oductYinYtheYmarket.YHerYworkYinYtheYnextYfewYweeksYinvolvesYsharingYknowledgeYaboutYtheYproductYwit
hYherYteamYmembers.YSheYwillYalsoYneedYtoYinspireYthemYtoYreachYtheirYsalesYtargets,YandYclarifyYanyYdoubt
sYaboutYtheYnewYproduct.YWhichYofYtheYfollowingYrolesYisYOrtizYplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
Y
8) ReginaYGeorgeYworksYasYaYcampaignYmanagerYinYaYnot-for-
profitYorganizationYinYHampshire.YForYtheYupcomingYcampaignYagainstYgeneticYengineering,YsheYisYnetworki
ngYwithYmanagersYwhoYareYworkingYonYtheYissueYofYfoodYsafety.YThroughYherYnetworkYofYcontacts,YsheYstriv
esYtoYgainYinformationYaboutYtheYstakeholdersYinYtheYfoodYindustryYandYotherYlobbyYgroups.YWhichYofYtheYfo
llowingYrolesYisYGeorgeYmostYlikelyYtoYbeYplayingYaccordingYtoYMintzberg'sYclassificationYofYmanagerialYrol
es?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourceYallocato
rYAnswer: C
9) AnnetteYSimpsonYworksYforYaYfashionYhouseYinYParisYandYisYpreparingYforYtheYcompany'sYupcomingYline
YofY
winterYclothing.YSheYisYcurrentlyYresearchingYonlineYtoYknowYwhatYisYinYvogueYthisYseason.YInYaddition,Y
sheYisYalsoYnetworkingYwithYcontactsYfromYtheYpressYandYfashionYmagazineYeditorsYtoYunderstandYtheYchangi
ngYtastesYofYconsumers.YWhichYofYtheYfollowingYrolesYisYSimpsonYplayingYaccordingYtoYMintzberg'sYclassif
icationYofYmanagerialYroles?
A) figurehead
B) leader
C) symbolYhead
D) monitor
E) spokesperson
MedY
C
