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Samenvatting HBO-V | Communicatie & Rapportage | SBAR/ISBAR + voorbeeldzinnen + casussen | 2025 | HAN

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Dit document bevat een uitgebreide en actuele samenvatting van het vak Communicatie & Rapportage, speciaal ontwikkeld voor studenten HBO-Verpleegkunde aan de HAN (jaar 1–2). Inhoud van dit document: 10-minuten overzicht met communicatiemodellen SBAR & ISBAR → veilige en gestructureerde overdracht Roos van Leary → gedragsbeïnvloeding in de communicatie LSD-techniek → luisteren, samenvatten, doorvragen 5G-model → gedrag analyseren in moeilijke situaties Voorbeeldzinnen overdracht → tentamenproof Casussen communicatie → oefenen zoals op het tentamen Spiekkaart met SBAR-format en gespreksmodellen Aantal pagina’s: ± 20–25 Studiejaar: Jaar 1–2 HBO-V Tentamendata: april 2025 (eerste kans), juni/juli 2025 (herkansing) Geschikt voor: studenten HBO-V aan de HAN, maar ook bruikbaar bij HvA, Avans, Saxion en Inholland Taal: Nederlands Met dit document ben je optimaal voorbereid op het tentamen Communicatie & Rapportage, inclusief oefencasussen en spiekkaart.

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HBO-V | Communicatie & Rapportage |
SBAR/ISBAR + voorbeeldzinnen
| 2025 |
HvA/HAN/Inholland

, Inhoudsopgave
In 10 minuten overzicht........................................................................................................................................ 4
1. Waarom gestructureerd rapporteren?.................................................................................................. 4
2. SBAR & ISBAR.................................................................................................................................................. 4
SBAR-model................................................................................................................................................... 4

ISBAR-model (vaak gebruikt in NL)..................................................................................................... 4

3. Voorbeeldzinnen (tentamenfocus)......................................................................................................... 4
4. Tentamenfocus................................................................................................................................................ 5
Communicatiemodellen........................................................................................................................................ 6
SBAR......................................................................................................................................................................... 6
ISBAR....................................................................................................................................................................... 6
Roos van Leary..................................................................................................................................................... 7
LSD............................................................................................................................................................................ 7
5G-model................................................................................................................................................................ 8
Voorbeeldzinnen overdracht.............................................................................................................................. 9
ISBAR / SBAR....................................................................................................................................................... 9
Voorbeeld – Korte overdracht tijdens dienstwissel..............................................................................9
Voorbeeld – Spoedsituatie (telefoongesprek arts).............................................................................10
Voorbeeld – Overdracht naar collega....................................................................................................... 10
Casus communicatie............................................................................................................................................ 11
Casus 1 – SBAR bij acute situatie........................................................................................................ 11

Casus 2 – Dienstoverdracht.................................................................................................................. 11

Casus 3 – Roos van Leary...................................................................................................................... 11

Casus 4 – LSD-gesprekstechniek........................................................................................................ 11

Casus 5 – 5G-model.................................................................................................................................. 11

Casus 6 – Beroepsgeheim in overdracht......................................................................................... 12

Casus 7 – SBAR bij overdracht naar ambulance...........................................................................12

Casus 1 – SBAR bij acute situatie........................................................................................................ 12

Casus 2 – Dienstoverdracht.................................................................................................................. 12

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August 31, 2025
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Written in
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