NURS 404 PROF NURS EXAM 1 QUESTIONS & ANSWERS
What is power? - Answer -Control over resources & relational in nature
What are the two types of power? - Answer -Position (legitimate) and personal
What are sources of power? - Answer -Reward
Coercive (or else)
Expert
Referent (have a manager that you want to do well for)
Legitimate
What is empowerment? - Answer -Having control over your own practice enabling
nurse to successfully complete responsibilities within the organization
-by doing this it will give resources & the ability to do their job
What are the three levels of empowerment - Answer -Individual
Organizational
Psychological
What is social capital in nursing? - Answer -Improved communication
Positive leadership practices
Cultivating a culture of trust among nurses
What is political power? - Answer -Variety of economic, social, & cultural resources
available to individuals & groups to affect organizational decisions, actions, & outcomes
What happens when nurses do not have power? - Answer -Incivility
Horizontal & lateral violence
Nurse bullying
What is influence? - Answer -Capacity to impact agendas & outcomes & to bring other
people on board
What are influence tactics? - Answer -Assertiveness
Ingratiation
Rationality
Sanctions
Exchange
Upward appeal
Blocking(negative)
Coalitions
(Look up examples table 10.3)
, A staff nurse asks an experienced vascular assess nurse to education a patient on
home IV use. Which source of power does this demonstrate?
A. Reward
B. coercive
C. Expert
D. Referent - Answer -Expert
Which behavior by a unit nurse manager is the best example of empowerment?
A. Manager tells staff exactly what to do
B. The manager provides support & information
C.Manager gives a sense of meaning
D. Manager helps manage conflict - Answer -The manager provides support &
information
What is structure? - Answer -Arrangement of parts within the whole organization
What are organizations? - Answer -Entities that contain groupings that consolidate
smaller elements into a larger systemized whole
What is organizational social structure? - Answer -Ways in which work is divided &
coordinated among members resulting in network of relationship, roles & work groups..
departments or units
What is the advantage of specialization? - Answer -Improved work performance &
critical mass of experts
Subdividing work creates breaks in work flow
What is hierarchy in healthcare? - Answer -Structure of authority in an organization
Creates formal lines of communication
Delineates roles & responsibilities
What is functional form? - Answer -Divided the work by occupation
-capitalize on the expertise, experience, efficiency, & the professional standards of each
discipline
What are benefits of functional form? - Answer -Cost reduction, improved performance,
& higher quality
What are disadvantages of functional form? - Answer -professional silos, minimal
informal relationships across disciplines, & fragmented care delivery
What is program form? - Answer -Integration os work by consumer, service, or
geography
-each program operates semiautonomously with its own management team
What is power? - Answer -Control over resources & relational in nature
What are the two types of power? - Answer -Position (legitimate) and personal
What are sources of power? - Answer -Reward
Coercive (or else)
Expert
Referent (have a manager that you want to do well for)
Legitimate
What is empowerment? - Answer -Having control over your own practice enabling
nurse to successfully complete responsibilities within the organization
-by doing this it will give resources & the ability to do their job
What are the three levels of empowerment - Answer -Individual
Organizational
Psychological
What is social capital in nursing? - Answer -Improved communication
Positive leadership practices
Cultivating a culture of trust among nurses
What is political power? - Answer -Variety of economic, social, & cultural resources
available to individuals & groups to affect organizational decisions, actions, & outcomes
What happens when nurses do not have power? - Answer -Incivility
Horizontal & lateral violence
Nurse bullying
What is influence? - Answer -Capacity to impact agendas & outcomes & to bring other
people on board
What are influence tactics? - Answer -Assertiveness
Ingratiation
Rationality
Sanctions
Exchange
Upward appeal
Blocking(negative)
Coalitions
(Look up examples table 10.3)
, A staff nurse asks an experienced vascular assess nurse to education a patient on
home IV use. Which source of power does this demonstrate?
A. Reward
B. coercive
C. Expert
D. Referent - Answer -Expert
Which behavior by a unit nurse manager is the best example of empowerment?
A. Manager tells staff exactly what to do
B. The manager provides support & information
C.Manager gives a sense of meaning
D. Manager helps manage conflict - Answer -The manager provides support &
information
What is structure? - Answer -Arrangement of parts within the whole organization
What are organizations? - Answer -Entities that contain groupings that consolidate
smaller elements into a larger systemized whole
What is organizational social structure? - Answer -Ways in which work is divided &
coordinated among members resulting in network of relationship, roles & work groups..
departments or units
What is the advantage of specialization? - Answer -Improved work performance &
critical mass of experts
Subdividing work creates breaks in work flow
What is hierarchy in healthcare? - Answer -Structure of authority in an organization
Creates formal lines of communication
Delineates roles & responsibilities
What is functional form? - Answer -Divided the work by occupation
-capitalize on the expertise, experience, efficiency, & the professional standards of each
discipline
What are benefits of functional form? - Answer -Cost reduction, improved performance,
& higher quality
What are disadvantages of functional form? - Answer -professional silos, minimal
informal relationships across disciplines, & fragmented care delivery
What is program form? - Answer -Integration os work by consumer, service, or
geography
-each program operates semiautonomously with its own management team
