Answers 2025/2026 | Registered Dental
Assistant Exam Prep.
What are the three bariers that hinder our ability to fully listen
External noise, preoccupation, message overload
What is the most important principle introduced when handling, discussing, or documenting
patient information?
Confidentiality
When speaking to a patient on the phone, what must you do before placing them on hold?
ask for their permission
What is a government agency and a division of the department of human health and services
that is not a regulatory agency but rather an advisory agency?
Centers for Disease Control and Prevention
Which of the following is not an example of a third-party payer?
Medicaid
What regulatory agency is given the authority by congress to regulate and enforce laws
designed to protect the environment?
EPA
What is the most common filing system used in dental offices?
Alphabetical
Which item listed below can cause stress for the dental assistant at work?
Overbooking appointments
Your role as a dental health educator is to motivate the patient by
making them feel safe, accepted, and respected
A continuing care program or recall system is designed to help patients
,return to the office for regular preventative maintenance
Which dental procedure codes are used for preventative procedures, such as a dental cleaning?
D1000-D1999
What three regulatory agencies focus on infection control in the dental office?
EPA,FDA,OSHA
Effective communication with care regimens
improved compliance with care regimens
As a dental assistant, when do you start establishing rapport with a patient?
when greeting and escorting the patient to the treatment area
What is the national accrediting body for various dental and allied dental education programs
recognized by the US Department of Education?
CODA
Which of the following is considered a fixed overhead cost
Building Utilities
What is a best practice for keeping patient files confidential when using an electronic chart?
minimize or close the patient chart so it can not be viewed
Who makes up the dental health team
Dental assistants, dental hygienists, dental lab technicians, and dentists
What agency regulates medical devices
FDA
The first step in patient motivation is to
recognized a problem that needs to be resolved
The act of malpractice can be avoided if the evidence is clear, which is referred to as
res ispa ioquitur
What organization's mission is "to advance oral health in the United States and abroad" as well
as advance science in dentistry?
ADA
, which is a cause of indirect dental phobia
the patient fears needles and medical equipment
a short notice list
call list
What nonverbal communication should the dental assistant look for during treatment if the
patient cannot respond verbally?
tightening of hands on the chair arm, a look that indicates a need, posture movement
What regulatory agency's mission is to ensure the health and safety of American workers
through the prevention and management of work-related practices?
Occupational safety and health administration
a violation of hippa may result in
monetary fine and jail time
What type of government-funded organization is given authority by Congress to identify, write,
research, and implement mandatory requirements applicable to state and local governments?
regulatory agency
regular and heavy bodied materials are also referred to as
tray-type material
Normal respiration rate per minute
10-20
how should irreversable hydrocolloid material be loaded into a maxillary impression tray
more heavily in the anterior and labial areas
chemicals that can be ______ are classified as hazardous
ignited or explosive
why should patients floss before brushing their teeth
flouride from toothpaste can better reach proximal surfaces
the____ the needle gauge, the ____ the needle
larger, thinner