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BUSI 4940 Exam 2
Simplified Exam Questions with 100% Correct Answers
Focused cost-leadership strategy - same as the cost-leadership strategy except with a narrow
focus on a niche market



focused differentiation strategy - high end with great customer service; serving only one
segment of the overall market and trying to be the most differentiated organization serving that
segment



EX: Louis Vitton



integrated cost leadership/differentiation strategy - "stuck in the middle strategy" that is
proven to fail



Risks of Cost Leadership Strategy - 1. Processes may become obsolete due to competitor
innovations
2. too much cost reductions may communicate poor quality

3. may be able to imitate cost leader's strategy



risks of differentiation - 1. price differentiation may become too large

2. differentiation doesn't provide incremental value for which customers are willing to pay

3. counterfeit goods replicate the features



risks of focus strategies - 1. focusing firm may be "out focused"

2. large competitor may set its sights on the firm's NICHE market

3. customer preferences may change in niche market



reach - a firm's access and connection to customers

, richness - the depth and detail of the 2-way flow of information between the firm and the
customer



affiliation - the facilitation of useful interactions with customers



valuation - the analytical process of determining the current (or projected) worth of an asset
or a company



What is value placed on in an evaluation? - Business's management

Composition of its capital structure

Prospect of future earnings

Market value of its assets



value only exists if it is a _____________ of _________________ - voluntary transaction,
private property



What do you do if no one is willing to buy your product? - -. lower your value expectations

- keep searching for buyers

- stop trying to sell it



Accounting - the cumulative set of rules and processes for recording, analyzing, retrieving,
and reporting financial transactions of a firm



Utility - total satisfaction received from consuming a good or service; the study of human
behavior as it relates to the allocation of limited resources

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