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COM2612 Assignment 1 (212550) Semester 2 2025 (Comprehensive Answers) Due 2025

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COM2612
Assignment 1
Unique No: 212550
Semester 2 2025
Due 2025

,COM2612

Assignment 1

Unique No: 212550

Semester 2 2025



Question 1: Explaining the relationship between brand identity, brand image and
brand positioning (from a brand communication perspective)



Introduction

In the field of brand communication, understanding the dynamic relationship between
brand identity, brand image, and brand positioning is critical to designing strategies
that are both coherent and effective. Brand communication acts as the medium through
which organizations transmit their values, personality, and promises to consumers,
shaping perceptions and influencing market performance. This discussion unpacks the
definitions of the three concepts, examines their strategic interdependence, highlights
the importance of alignment, and provides an illustrative South African example.

Defining the three concepts

Brand identity encompasses the deliberate elements that a company constructs to
represent itself—this includes visual assets such as logos, color palettes, and
typography, as well as intangible aspects like values, personality, and mission. It is
internally driven, reflecting what the brand aspires to embody.

Brand image, by contrast, is externally shaped. It represents how consumers perceive
the brand, based on their experiences, associations, and interpretations of its
communication efforts.

Brand positioning is the strategic placement of the brand in consumers’ minds
relative to competitors, highlighting unique attributes to occupy a distinct market niche.

, From a communication perspective, these elements collectively underpin the brand’s
messaging strategy, enabling differentiation and resonance with target audiences.

The strategic relationship (and the role of brand communication)

The relationship between identity, image, and positioning is interdependent, with brand
communication serving as the critical mechanism that aligns them. Brand identity
provides the blueprint for communication initiatives, guiding message consistency and
tone.

Through strategic communication, the intended identity is translated into a desired
positioning (e.g., premium, innovative, or socially conscious), which in turn shapes the
brand image experienced by consumers. However, “gaps” can emerge if
communication fails to bridge identity and image, leading to mispositioning.

Brand communication—via advertising, public relations, social media, and digital
storytelling—functions as the alignment tool, ensuring coherence, building associations,
and integrating consumer feedback to refine both image and positioning.

Why alignment matters (criteria for strong brand communication)

Alignment among identity, image, and positioning is crucial for trust, loyalty, and
competitive strength. Misalignment risks brand dilution, confusion, and loss of
credibility, often seen in failed rebranding attempts.

Strong brand communication is characterized by:

• Consistency across all platforms and touchpoints.

• Relevance to the target audience.

• Authenticity in reflecting the brand’s core values.

• Measurability, ensuring consumer perceptions are tracked and addressed.

When well-aligned, communication enhances brand equity, strengthens positive
associations, and reinforces positioning—ultimately driving preference and long-term
success.

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