PHLEBOTOMY ESSENTIALS 6TH
EDITION REVISED REVISION
QUESTIONS AND ANSWERS 2025-
2026 LATEST UPDATE
Another name for blood bank is?
Immunohematology
With which other hospital department would the laboratory coordinate
therapeutic drug monitoring?
Pharmacy
Promoting good public relations is a part of the phlebotomist's role because...
A.a phlebotomist is representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital
care.
C. All of the answers are correct.
D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service
center, will be assigned a code for reimburesement using which national coding
system?
CPT (current procedural terminology)
Which department is responsible for administering oxygen therapy?
Respiratory Therapy
The term used to describe sophisticated and highly complex medical care is ...
Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated,
mean
Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies
to renew certification is called...
CEUs
,Which of the following is an example of a barrier to effective communication
with a patient? The patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct.
D. All of the answers are correct.
Which of the following is an example of a confirming response to a patient?
I understand how you must be feeling.
Which of the following is an example of negative kinesics?
Frowning
Which of the following communicates unprofessionalism?
Intense odor of cologne
It is improper telephone protocol to:
hang up on angry callers.
The term used when blood is withdrawn to dangerous or deadly limits is
__________.
exsanguinate
The study of a person's concept and use of space is known as ________________.
proxemics
Drawing a patient's blood without his or her permission can result in a charge
of...
Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are
overheard by the patient's daughter. This is an example of...
Invasion of Privacy
Which of the following would not violate a patient's right to confidentiality?
Sharing collection site information on a difficult patient.
Malpractice is a claim of...
Improper treatment.
If a phlebotomist ___________, he or she is negligent.
Fails to put the needle and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is the...
,CLSI
Which one of the following examples is unrelated to quality control?
Employees filling out their time sheets daily.
When the threshold value of a clinical indicator of QA is exceeded and a
problem is identified...
A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of
the following organizations?
The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out
an incident report form. What information is not part of the report?
Suggestion for new guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the
test that a physician has ordered. What is the most appropriate action to take?
Refer to the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best
controlled by...
applying direct pressure.
Class C fires...
involved electrical equipment.
An example of employee screening for infection control is...
PPD testing.
Which of the following is not one of the code words in the NFPA order of action
in the event of fire? A.smother b.alarm c.confine d.rescue
Smother
The purpose of "protective" isolation is to...
protect susceptible patients who are highly susceptible to infection.
The OSHA HAZCOM Standard is also commonly called the...
Right-to-Know law
What is the proper order for putting on protective clothing?
Gown first, then mask, gloves last
, Federal law requires that hepatitis B vaccination be made available to
employees assigned to duties with occupational exposure risk...
within 10 working days of initial assignment.
What is the first thing the phlebotomist should do in the event of an accidental
needlestick?
Decontaminate the site and fill out an incident report.
The main principles involved in radiation exposure are...
exposure time, distance, and shielding.
Examples of nosocomial infections include...
when a catheter site of a patient in ICU becomes infected.
Which of the following is an example of a means of transmission that differs
from parental transmission?
Drinking water from a contaminated glass
Which of the following is an example of work practice control that reduces risk
of exposure to bloodborne pathogens?
Hand decontamination
Which type of contace infection transmission involves transfer of an infective
microbe to the mucous membranes of a susceptible individual by means of a
cough or sneeze?
Droplet
Which is the best tube for collecting an ehtanol specimen?
Sodium fluoride
Which needle gauge has the largest lumen?
18
The test performed in the following department are typically collected in a tube
with a light blue stopper.
Coagulation
A tube with a green stopper normally contains
Heparin
The purpose of an antiglycolytic agent is to....
preserve glucose
The solution normally used to clean the site before routine venipuncture is...
EDITION REVISED REVISION
QUESTIONS AND ANSWERS 2025-
2026 LATEST UPDATE
Another name for blood bank is?
Immunohematology
With which other hospital department would the laboratory coordinate
therapeutic drug monitoring?
Pharmacy
Promoting good public relations is a part of the phlebotomist's role because...
A.a phlebotomist is representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital
care.
C. All of the answers are correct.
D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service
center, will be assigned a code for reimburesement using which national coding
system?
CPT (current procedural terminology)
Which department is responsible for administering oxygen therapy?
Respiratory Therapy
The term used to describe sophisticated and highly complex medical care is ...
Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated,
mean
Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies
to renew certification is called...
CEUs
,Which of the following is an example of a barrier to effective communication
with a patient? The patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct.
D. All of the answers are correct.
Which of the following is an example of a confirming response to a patient?
I understand how you must be feeling.
Which of the following is an example of negative kinesics?
Frowning
Which of the following communicates unprofessionalism?
Intense odor of cologne
It is improper telephone protocol to:
hang up on angry callers.
The term used when blood is withdrawn to dangerous or deadly limits is
__________.
exsanguinate
The study of a person's concept and use of space is known as ________________.
proxemics
Drawing a patient's blood without his or her permission can result in a charge
of...
Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are
overheard by the patient's daughter. This is an example of...
Invasion of Privacy
Which of the following would not violate a patient's right to confidentiality?
Sharing collection site information on a difficult patient.
Malpractice is a claim of...
Improper treatment.
If a phlebotomist ___________, he or she is negligent.
Fails to put the needle and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is the...
,CLSI
Which one of the following examples is unrelated to quality control?
Employees filling out their time sheets daily.
When the threshold value of a clinical indicator of QA is exceeded and a
problem is identified...
A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of
the following organizations?
The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out
an incident report form. What information is not part of the report?
Suggestion for new guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the
test that a physician has ordered. What is the most appropriate action to take?
Refer to the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best
controlled by...
applying direct pressure.
Class C fires...
involved electrical equipment.
An example of employee screening for infection control is...
PPD testing.
Which of the following is not one of the code words in the NFPA order of action
in the event of fire? A.smother b.alarm c.confine d.rescue
Smother
The purpose of "protective" isolation is to...
protect susceptible patients who are highly susceptible to infection.
The OSHA HAZCOM Standard is also commonly called the...
Right-to-Know law
What is the proper order for putting on protective clothing?
Gown first, then mask, gloves last
, Federal law requires that hepatitis B vaccination be made available to
employees assigned to duties with occupational exposure risk...
within 10 working days of initial assignment.
What is the first thing the phlebotomist should do in the event of an accidental
needlestick?
Decontaminate the site and fill out an incident report.
The main principles involved in radiation exposure are...
exposure time, distance, and shielding.
Examples of nosocomial infections include...
when a catheter site of a patient in ICU becomes infected.
Which of the following is an example of a means of transmission that differs
from parental transmission?
Drinking water from a contaminated glass
Which of the following is an example of work practice control that reduces risk
of exposure to bloodborne pathogens?
Hand decontamination
Which type of contace infection transmission involves transfer of an infective
microbe to the mucous membranes of a susceptible individual by means of a
cough or sneeze?
Droplet
Which is the best tube for collecting an ehtanol specimen?
Sodium fluoride
Which needle gauge has the largest lumen?
18
The test performed in the following department are typically collected in a tube
with a light blue stopper.
Coagulation
A tube with a green stopper normally contains
Heparin
The purpose of an antiglycolytic agent is to....
preserve glucose
The solution normally used to clean the site before routine venipuncture is...
