EXAM PACK
, AIN3701 Assignment 3 2025 MEMO
Deadline: 8 August 2025, at 20:00
(a) Open a document in Word.
Save this document as yourstudentnumber_Surname.docx, for example
12345678_VanStaden.docx.
Question 1
Based on the dialogue provided in the assignment, create a fishbone
(Ishikawa) diagram to visually map the likely causes of the recent membership decline
at FitNation Gym.
Identify and include at least four root cause categories.
Under each category, provide a minimum of two contributing factors based on the
meeting discussion.