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Summary Organizational Behavior 2 - Change

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This document describes organizational change, including its scope, levels, and driving forces. It presents frameworks for managing change, such as Lewin’s Three-Step Model, Kotter’s Eight Steps, and Schein’s Three Levels of Culture, and explains tools like Management by Objectives. The document also covers resistance to change and strategies for overcoming it through communication, participation, and support.

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Lesson 8: Change


1. Examples
-changing to sustainable e-banking
-out of the emission scandal VW
-implementing a new system


2. Scope of Change
reproduction transformation transition
-incremental change -changes at the macro -shift from one socio-
along trajectories level create pressure on technical system to
-existing rules are the regime, leading to another
reproduced by the reorientation of the -transition involves
present actors direction of innovative changes in the socio-
-redefinition of elements activities technical system
in the sociotechnical -change in regime rules (infrastructure, user
system that coordinate actions of practices, …), the social
-key technology and regime actors groups and the regime
knowledge base do not -happens not mechanical, rules
change fundamentally, but by negotiation, -in a transition process,
dominant actors prevail power struggles, shifting there are interactions
coalition of actors between dynamics at all
-currents regime actors levels (macro, meso,
tend to downplay urge of micro)
transformation -new actors
-in the transformation
process, a new system
may grow out of the old
one, through cumulative
adjustments in a new
direction


3. Levels of Forces
macro level
laws, international agreements, competitors

meso level
organizational culture, organizational behavior

micro level
individual behavior, team behavior



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Number of pages
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Written in
2023/2024
Type
SUMMARY

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