TEST BANK FOR Operations Management Creating Value Along the Supply Chain
9th Edition Roberta S. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
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c. Human resources
d. Finance
e. All of the above
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Difficulty: Easy
Answer: d
2. Operations is often described as
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a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
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Difficulty: Easy
Answer: b
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The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
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d. The Internet
Difficulty: Easy
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Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
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c. Frederick Taylor
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d. Elton Mayo
Difficulty: Easy
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Answer: c
3. Supply chain management emerged as
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a. companies started to outsource production
b. the number of suppliers for each company grew
c. globalization expanded the reach of suppliers and customers
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d. all of the above
Difficulty: Easy
Answer: d
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4. The quality revolution was brought to us by
a. Germany
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b. Japan
c. China
d. Mexico
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Difficulty: Easy
Answer: b
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Globalization
1. Globalization has grown rapidly due to
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a. World trade agreements
b. The Internet
c. Outsourcing
d. All of the above
Difficulty: Easy
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Answer: d
2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
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d. South Korea
Difficulty: Moderate
Answer: a
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3. Companies go global to
a. take advantage of favorable costs
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b. gain access to international markets
c. build reliable sources of supply
d. all of the above
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Difficulty: Easy
Answer: d
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4. Which of the following countries has the highest trade in goods as a percent of GDP?
a. U.S.
b. Germany
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c. Japan
d. China
Difficulty: moderate
Answer: b
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Productivity and Competitiveness
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1. The most common measure of productivity is
a. Labor productivity
b. Multifactor productivity
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c. Material productivity
d. Technological productivity
Difficulty: Easy
Answer: a
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2. Productivity is defined as
a. output over input
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b. input over output
c. process yield
d. exports minus imports
Difficulty: Easy
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Answer: a
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Strategy and Operations
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1. A company's is what they do better than anyone else.
a. primary task
b. core competence
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c. order qualifier
d. positioning strategy