Follow Questions With Simple Solutions
Productivity paradox Correct Answer - the addition of information
technology to business had not improved productivity at all
1) Mismeasurement of outputs and inputs
2) Lags due to learning and adjustment
3) Redistribution and dissipation of profits
4) Mismanagement of information and technology Correct Answer -
Productivity paradox
Information technology as a commodity Correct Answer - Nicholas Carr
Products that have the same features and are virtually indistinguishable
Correct Answer - commodities
Goal is to provide the best service with minimal downtime Correct Answer -
Nicholas Carr: IT is a commodity
A series of activities undertaken by the company to produce a product or
service Correct Answer - Value chain
Two types of activities in a value chain Correct Answer - primary
activities and support activities
Directly impact the creation of a product or service Correct Answer -
Primary activities
Goal is to add value that is greater than the cost of that activity Correct
Answer - Primary activities
These are the processes that bring in raw materials and other needed inputs.
Information technology can be used to make these processes more efficient,
such as with supply chain management systems which allow the suppliers to
manage their own inventory Correct Answer - Inbound logistics
, Any part of a business that converts the raw materials into a final product or
service is a part of operations Correct Answer - Operations
the functions required to get the product out to the customer. IT can be used
here to improve processes, allowing for real-time inventory checks. Correct
Answer - Outbound logistics
The functions that will entice buyers to purchase the products are part of
________ and _________ Correct Answer - Sales and marketing
Involves the functions a business performs after the product has been
purchased to maintain and enhance the product's value Correct Answer -
Service
An organization's infrastructure includes finance, accounting, ERP systems
and quality control. Correct Answer - Firm infrastructure
Consists of recruiting, hiring, and other services needed to attract and retain
employees Correct Answer - Human recourse management
Provides innovation that supports primary activities. Add value in a variety of
departments. Information technology is the primary generator of value in this
activity Correct Answer - Technology development
Focuses on the acquisition of raw materials used in the creation of products.
Business to business e-commerce can be used to improve the acquisition of
materials Correct Answer - Procurement
Can be used to help understand the degree of competition in an industry and
analyze its strengths and weaknesses Correct Answer - Five Forces
model
Challenges the user to consider the likelihood of another product or service
replacing the product or service you offer Correct Answer - Threat of
substitute products
More products or services that can meet a particular need leads to _____
profitability Correct Answer - less