MEDI-CAL PEER SUPPORT SPECIALIST
CERTIFICATION QUESTIONS
A consumer would like to support a neighborhood rally but has anxiety about attending.
They believe their anxiety would not be an issue if they are accompanied by their Peer
Support Specialist. What action would the Peer Support Specialist Take? - Answer -
Participate in the activity as requested by the consumer
What is the goal of the harm reduction model for substance use challenges? - Answer -
Decreased overdose risk and improved access to systems of care
A consumer has been spending the last few weeks joking around and not taking group
seriously. How would the Peer Support Specialist support the consumer? - Answer -
Continue to stay focused on the consumer's recovery goals
A consumer is frustrated because several different service providers are not
communicating well when it comes to their care. How can the Peer Support Specialist
support this consumer? - Answer -Encourage the consumer to request a team meeting
so all staff can connect
A consumer tells a Peer Support Specialist that they have a lot of situational stress that
is not a result of their diagnosis. What action would the Peer Support Specialist take in
supporting the consumer? - Answer -Assist the consumer in developing a wellness plan
to address their concerns
A consumer wants to use their experience with managing their mental illness to help
others. How can the Peer Support Specialist help the consumer to accomplish this
goal? - Answer -Assist the consumer by providing encouragement, direction, and
support of their advocacy desires
What action is a primary duty of a Peer Support Specialist in assisting a consumer in
the community? - Answer -Helping a consumer access a local mental health plan
What are two key components of a person-centered pre-crisis plan? - Answer -A
wellness toolbox and list of known potential stressors
A consumer expresses they want to give the Peer Support Specialist a gift to show their
appreciation for the help they have received. How would the Peer Support Specialist
respond? - Answer -Thank the consumer of their thoughtfulness before declining the
gift
A Peer Support Specialist is meeting with a consumer's care team to discuss the
consumer's failure to follow through on their treatment goals. What actions would the
Peer Support Specialist take to support the consumer? - Answer -Provide the care
team with an update on what steps the consumer has taken since the last team meeting
CERTIFICATION QUESTIONS
A consumer would like to support a neighborhood rally but has anxiety about attending.
They believe their anxiety would not be an issue if they are accompanied by their Peer
Support Specialist. What action would the Peer Support Specialist Take? - Answer -
Participate in the activity as requested by the consumer
What is the goal of the harm reduction model for substance use challenges? - Answer -
Decreased overdose risk and improved access to systems of care
A consumer has been spending the last few weeks joking around and not taking group
seriously. How would the Peer Support Specialist support the consumer? - Answer -
Continue to stay focused on the consumer's recovery goals
A consumer is frustrated because several different service providers are not
communicating well when it comes to their care. How can the Peer Support Specialist
support this consumer? - Answer -Encourage the consumer to request a team meeting
so all staff can connect
A consumer tells a Peer Support Specialist that they have a lot of situational stress that
is not a result of their diagnosis. What action would the Peer Support Specialist take in
supporting the consumer? - Answer -Assist the consumer in developing a wellness plan
to address their concerns
A consumer wants to use their experience with managing their mental illness to help
others. How can the Peer Support Specialist help the consumer to accomplish this
goal? - Answer -Assist the consumer by providing encouragement, direction, and
support of their advocacy desires
What action is a primary duty of a Peer Support Specialist in assisting a consumer in
the community? - Answer -Helping a consumer access a local mental health plan
What are two key components of a person-centered pre-crisis plan? - Answer -A
wellness toolbox and list of known potential stressors
A consumer expresses they want to give the Peer Support Specialist a gift to show their
appreciation for the help they have received. How would the Peer Support Specialist
respond? - Answer -Thank the consumer of their thoughtfulness before declining the
gift
A Peer Support Specialist is meeting with a consumer's care team to discuss the
consumer's failure to follow through on their treatment goals. What actions would the
Peer Support Specialist take to support the consumer? - Answer -Provide the care
team with an update on what steps the consumer has taken since the last team meeting
