Factual Solutions
Products, services, needs, wants, benefits Correct Answer - People
purchase ___ and ___
To satisfy ___ or ___
And obtain ___ as a result.
Value, design, ease, economy Correct Answer - Different benefits
-Good ___ for money
-Novelty
-Availability
-Good ___
- __ of use
-Safety
-____ in use
Benefits Correct Answer - ___ enter into the equation when a customer
decides to buy one product in preference of another.
This is what makes the product or service *attractive* to the customer.
P, product, price, promotion, place, distribution Correct Answer -
Marketing MIX:
Often known as the 4 ___s
1.
2.
3.
4. (___)
Independent, message Correct Answer - The 4Ps should NOT be seen as
elements ____ (not dependent on another) from each other.
The elements should send a consistent ___ to the market.
,Quality, perceived, expectations Correct Answer - ___ (a relative value) is
one dimension that *differentiates* products.
It reflects differences among products or differences among services.
-As long as it is possible to create differences among products then it should
be possible to create differences in this.
-In difficult cases, producers can try to promote products through ____
differences
-Reflects people's ____ concerning a product or service and how well it will
provide the various benefits they require from using it.
Market Correct Answer - Groups of customers sharing a COMMON
perception of a particular level of quality form ___ segments.
Product, market, return Correct Answer - ___ quality contributes to
business profitability.
-Positively related to ____ and ___ on investment over a wide range of products
and in different market situations.
all, produced, width, length, depth, consistency Correct Answer -
Product Mix - Is often rare to find a firm offering a single product or service.
The product mix is ___ products ___ by a company.
1.
2.
3.
4.
Line Correct Answer - Product ___ - a group of related products
Width Correct Answer - Product ___ - number (quantity) of product lines
the firms carriers
EX, radios, TV, videorecorders
, Depth Correct Answer - Product ___ - number (quantity) of products in a
product line
EX, radios, car radios, pocket radios
Consistency Correct Answer - Product ____ - the extent to which product
lines are related to each other in terms of use they are put
EX, all electrical leisure, entertainment goods
Length Correct Answer - Product ____ - the number (quantity) of items in
the product mix
EX, three kinds of radio and four kinds of TV
Lines, existing, variants, consistency Correct Answer - The company can
increase its business in four ways:
1. Add new product ____
2. Add new products to ___ lines
3. Add ___ of existing products
4. Change product ____
Lines, widen Correct Answer - New product ___ can be added to ___ the
product mix
EX, manufacturer of radios could introduce a line of cassette players
Length, additional Correct Answer - The ____ of existing product lines can
be increased by introducing ____ lines
EX, the radio manufacturer may introduce large or smaller radios than are
currently being offered.
Variants, deepen Correct Answer - New product ___ can be added to ___
the product mix
EX, the radio manufacturer can add new models which are the same size as
existing items but which have different features