AND ANSWERS
Postal service e employees operate under a mandate to protect & preserve the mail placed in
its - ANS custody
the lost of missing stolen or lost postal money orders is found in the - ANS postal bulletin
the minimum length of a letter is how many inches long - ANS 5
a violation of the security & sa tory of the mail is - ANS failing to deliver the mail
what is specially designed to assist a sales & services associate in performing their job -
ANS directives
the maximum size for a flat sized mail piece is - ANS 12x15
the opportunity for a sales & services associate to start the customer experience on a postivie
note is - ANS deliver a first impression
a machinable parcel cannot weigh more than - ANS 25
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, a weekly publication designed to streamline communications between headquarters & retail
unit is the - ANS retail digest
the type of communication that can enhance or contradict messages is - ANS nonverbal
communication
a parcel that weighs more than 70 pounds is - ANS non mailable
the approach a sales & services associate can use to engage our customers & ensure their
needs are met is - ANS a+gist
a domestic mail manual is mail transiting among - ANS the united states of america
nonmachinable surcharges are applied to first class letter when the item is - ANS poly bagged
or poly wrapped
a unit where each sales & services associates is assigned stamp stock & is accountable for any
losses is called - ANS invididual accountability
why is maintaining the security & sanctity of the mail one of the core responsibilities of the
postal service - ANS i still customer confidence
the resource where mail processing categories can be found is the - ANS dmm
the minimum size of a post card is the same as a - ANS letter
successful sales transactions over when the sales & services associates - ANS makes an
informed mutual decision with the customer
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