EXAM 2025 QUESTIONS AND ANSWERS
What is one of the recommendations for helping fire officers develop technical competencies
within their companies? - ANS Use problem-solving scenarios
Fire fighters have four major changes in their relationship to the formal fire department
organization in their careers. What is one of those changes? - ANS First promotion to chief
officer
__________ is the complex system of inherent attributes that determine a person's moral and
ethical actions and reactions. - ANS Integrity
What agency enforces the federal laws establishing the civil rights of Americans? - ANS Equal
Employment Opportunity Commission
What term does the International Association of Fire Chiefs use for a Fire Officer 1? -
ANS Supervising fire officer
What branch of management includes the setting of compensation and benefits? -
ANS Human resources
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According to James Page, there are three distinct roles a company officer performs as part of
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his duties? Which of the following is NOT one of those roles? - ANS Friend
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, What can a fire officer to do improve his effectiveness in handling a unpopular order? -
ANS Determine the history behind the order
When officers are preparing to present a class on a topic, what/whom should they consult first?
- ANS Their personal training library
Although there are four common forms of staffing fire department organizations, most
discussions divide fire fighters into what two categories? - ANS Career and volunteer
What kind of behavior can be described as consistent with the department's core values,
mission statement, and value statements? - ANS Ethical behavior
What type of fire department uses full-time career personnel along with volunteer or paid-on-
call personnel to staff the deparment? - ANS Combination
In 1871, two major American fires occurred which would change the way the country viewed
and responded to fire. What was one of those fires? - ANS The Great Chicago Fire
Within the NFPA requirements for Fire Officer 1, are there any requirements for certification as
an instructor? - ANS Yes, NFPA Fire Instructor 1
The Equal Employment Opportunity Act of 1972 includes almost all public and private
employers with a minimum number of employees? What is the number? - ANS 15
There are several things a department might do as part of compliance with a consent decree.
What is one such thing? - ANS Engage in community outreach
Looking beyond the physical attributes of individuals and matching the individual's strengths
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with the organization's needs in order for the organization, the individual, and the officer to be
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successful is a must fo the fire officer to maintain __________. - ANS Cultural diversity
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, What roles did the participants in the administrative fire officer survey favor between
themselves, their fire officers, and the running of the fire stations? - ANS Chiefs will be
available for consultation, but the fire officers will run their stations
According to the Annex A of NFPA 1021, public safety personnel must make choices based on
the _____________. - ANS Maximum benefit to the citizens and the community
What type of organizational document is developed to proved definite guidelines for present
and future actions? - ANS Policy
What is one method of fostering the concept of appropriate workplace behavior? - ANS Fire
fighters develop their own set of rules
It is said that fire officers should walk the talk. What does that mean? - ANS They should
demonstrate the behaviors they say are important
What level of fire officer is generally associated as being the senior non-chief officer in a
department? - ANS II
What devices introduced in the 1850s enabled citizens to send a coded telegraph signal to the
fire department dispatch center? - ANS Public call boxes
With _______, the specific assignment of a task to an individual makes that person responsible
for completing the task and prevents duplication of job assignments. - ANS Division of labor
When steam-powered fire engines were introduced in the 1800s, what was the reaction of
many volunteer fire fighters? - ANS They were threatened by them and resisted their use
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Fire fighters who want to initiate a harassment complaint have three methods for doing so. At
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what level must they first make contact? - ANS It is their choice
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, Who must take corrective action if an investigation confirms a harassment complaint has
merit? - ANS The fire chief
A theory Y manager believes that people need to be ________, not __________. -
ANS Encouraged/controlled
Fire officers should consult their supervisors if they are going to make a decision that
__________. - ANS Goes beyond their scope of authority
What is the term for the set of guidelines that a department establishes for fire fighters? -
ANS Discipline
Human resource management is built from two generalized schools of management thought.
What is one of those schools? - ANS Scientific
What is on of the higher-profile roles a fire officer can perform? - ANS Functioning as
incident commander
Most experts believe that span of control should extend to no more than a specific number of
people. What is that number? - ANS 5
What is the primary purpose of having an accurate beginning of shift report? - ANS Ensure
adequate staffing
What is on of the three recommended activities for fire officers to work effectively with their
supervisors? - ANS Keep your supervisor informed
Which of the four functions of management is used when a fire officer considers the impact on
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the budge before making purchases? - ANS Controlling
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