VERIFIED ANSWERS|ACTUAL COMPLETE EXAM|
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Freedom of Association ✔Correct answer-Right for workers to unite to promote desired
employment conditions as a group
4 Layers of Diversity ✔Correct answer-1. Personality
2. Internal Dimensions
3. External Dimensions
4. Organizational Dimensions
Summary Offense ✔Correct answer-Gross misconduct in which no prior warnings are required for
termination so long as a proper investigation and hearing was preformed
3 reasons to approach diversity as a strategic initative ✔Correct answer-1. To make it a priority
2. To allow for its complexity
3. To address organizational resistance to change
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Structural Org ✔Correct answer-look at how the org is helped or hindered by its structure
Interventions include movement of decision making authority, mergers/acquisitions/divestitures
Interpersonal Org ✔Correct answer-focus on work relationships between employees
Process/Technological Org ✔Correct answer-focus on activities such as work flow and
departmental coordination
Most critical piece of effective performance management ✔Correct answer-Clarity of performance
standards
For effective information management, a balance must be struck between: ✔Correct answer-
Openness and security
Porter's 3 Successful generic strategies ✔Correct answer-1. Cost Leadership
2. Differentiation
3. Focus
2 functions of an HR audit ✔Correct answer-1. Help management understand what is happening in
HR
2. Allow HR to determine which programs should be eliminated or enhanced
Zero based Budgeting ✔Correct answer-Everyone's budget starts at zero and departments must
present a case on how their budget will help the org's goals. Each department is then given a priority
rating
,Incremental budgeting ✔Correct answer-aka line item budgeting, is based on the prior year's
budget being increased by a set percentage
According to Goleman, what leadership attribute separates good leaders from great leaders?
✔Correct answer-Emotional intelligence
4 T's that help an org increase global mindsets ✔Correct answer-Travel, Teams, Training, &
Transfers
Trait Engagement ✔Correct answer-The inherent personality-based elements that predispose an
individual to being engaged
Primary goal of supply analysis ✔Correct answer-Obtain a snap shot of the current talent pool
Primary focus of organizational development ✔Correct answer-Managing change and disrupting
the status quo
Pull Learning ✔Correct answer-a continuous process where training is pulled seamlessly through
computers anywhere, at anytime
Behavioral Engagement ✔Correct answer-The effort employees put into their jobs - occurs when
both Trait & State engagement are in place
Exempt status salary minimum ✔Correct answer-Exempt individuals must make a minimum of
$455/week
ADA applies to companies with X number of employees ✔Correct answer-15
Upside risk ✔Correct answer-Provides an opportunity that arises out of uncertainty of outcomes
(i.e. an early completion date)
What does Reservation mean in the context of diversity and inclusion? ✔Correct answer-laws
mandate a percentage quota or other special considerations for specified minority groups or ethnic
communities, is often based on the concept that historic national discrimination against a given
minority requires counterbalancing favorable "affirmative actions."
Cultural determinism ✔Correct answer-the idea that all human actions are the product of culture,
which denies the influence of other factors like physical environment and human biology on human
behavior
Short Term Assignee ✔Correct answer-An assignee that goes to another country for a period of
less than 1 year without moving family
Globalist ✔Correct answer-Someone that spends their entire career on international assignments
Repatriate ✔Correct answer-One who returns from assignment
International Assignee ✔Correct answer-Traditional expat
Just in time Assignee ✔Correct answer-Ad hoc, contract assignees
,E-Procurement ✔Correct answer-use of electronic communications and transaction processing
when buying (or contracting for/tendering) supplies and services
Leader vs. Manager ✔Correct answer-Manager - Plans activities, organizes resources, directs tasks
Leader - Models group values, challenges the status quo, inspires & motivates others
Trait Theory of Leadership ✔Correct answer-Leaders are assigned based on inherent personality
personalist traits, wisdom, & political skills
+ Some traits do commonly appear with leaders
- No proven correlation of success
- Discourages the development of leadership skills
Behavioral School of Leadership & key behaviors ✔Correct answer-Leaders influence through
certain behaviors:
1) Consideration - employee centered (meeting the social and emotional needs of the group)
2) Initiating Structure - Job oriented (focus on task goals)
Blake & Mouton's Managerial (Leadership) Grid ✔Correct answer-Behavioral leadership model,
designed to explain how leaders help organizations to reach their purposes
Blake-Mouton's Team Leader Definition ✔Correct answer-lead by positive examples &
encouragement
Blake-Mouton's Authoritarian Definition ✔Correct answer-do what you're told, not foster
collaboration
Blake-Mouton's Country Club Definition ✔Correct answer-avoid discipline to protect relationships
Blake-Mouton's Impoverished Definition ✔Correct answer-delegate & disappear
Blake-Mouton's Middle of the Road Definition ✔Correct answer-get work done, but are not
leaders
Situational Leadership ✔Correct answer-Leaders can flex behaviors to meet the needs of unique
situations based on employee maturity
1) Relationship Behavior - support employees psychologically
2) Task Behavior - provide guidance on task completion
Hersey and Blanchard's situational leadership theory ✔Correct answer-Telling - used when
employee lacks KSAs
Selling - used when employee is capable of task, but requires explanation
Participating - used when employee is capable, but manager supports brainstorming
Delegating - used when employee no longer needs support
Fielder's Contingency Theory ✔Correct answer-Situational leadership theory that states a leader is
most effective when the leader's skills match task & team needs creating "situational favorableness"
situational favorableness is based on what key factors ✔Correct answer-the degree to which a
particular situation either permits or denies a leader the chance to influence the behavior of group
members
1) Leader-member relations are strong
, 2) Task structure & requirements are clear
3) Leader can exert the power needed to reach the group goal
Path-Goal Theory of Leadership ✔Correct answer-A situational leadership theory in which a leader
performs the behavior needed to keep the team on track towards their goal
Types of "path-goal theory" leadership behaviors (4) ✔Correct answer-1) Directive - define the
task/goal
2) Supportive - fulfill relationships & remove obstacles
3) Achievement - Motivate by setting challenging goals
4) Participative - control work & leverage group expertise through participative decision making
Emergent Theory of Leadership ✔Correct answer-A leader gradually & naturally emerges & exerts
influences over others
Belbin's model of solo & team leadership ✔Correct answer-Solo Leadership - Interferes in
everything, expects leaders to conform, collects "yes men," directs member activities, sets objectives
Team Leadership - delegates team roles, embraces diverse styles, encourages constructive
disagreement, develops growth, creates vision
Authentic Transformational Leadership (4 key ideas) ✔Correct answer-1) Power - formal & informal
leaders arise at all org levels & they exercise their power by empowering others
2) Orientation - think in long term visions rather than short term results
3) EI - self awareness
4) Ethical Grounding - model & encourage org values
Strong vs Weak HR ✔Correct answer-Strong - develop & coach others, build positive relationships,
model values, have functional expertise
Weak - Focus internally vs. externally, lack long term perspective, don't anticipate or adjust to
change, resist "stretch" goals
Universal (Non)Leadership Characteristics ✔Correct answer-Universal Leadership Characteristics
- Trustworthy, just, honest, foresight, encouraging, dynamic, motivator, confidence builder,
dependable, win-win problem solver
Universal Non-Leadership Characteristics
- Loner, asocial, indirect, noncooperative, irritable, egocentric, dictatorial
Influencing ✔Correct answer-Relying on one's power to change other's perspectives
Types of Power ✔Correct answer-- Legitimate: hierarchy/title
- Reward: offer of value
- Expert: knowledge or experience
- Referent: personality, loyalty, admiration
- Coercive: threat of punishment