FIVEGUYS MANAGER KNOWLEDGE EXAM WITH NGN
QUESTIONS & CORRECT ANSWERS GRADED A+
What is the appropriate music volume in the store? - CORRECT ANSWER >>>Enough to hear the
person next to you, but not the table across form you.
How many days can meat be accepted after the grind-on/pack date? - CORRECT ANSWER >>>14
Days
Time and temperature checks should be preformed at minimum every ___ ? - CORRECT
ANSWER >>>2 Hours
What is the manager's best practice during a food safety audit? - CORRECT ANSWER >>>Walk
with the specialist during the audit
If you have cut fries exhibiting the acid effect, what should you do? - CORRECT ANSWER
>>>Throw all the buckets from that batch in the trash, then wash, rinse, and sanitize the buckets
What is the primary reason for toasting the buns to a toast like feeling? - CORRECT ANSWER
>>>To prevent the bun from becoming soggy
What stations should all new employees be able to work after their training? - CORRECT
ANSWER >>>Register, Grill, Fries, Dressing station - All stations.
What are the three main components of an effective pest prevention program? - CORRECT
ANSWER >>>Prevent access, deny food and/or water, work with a licensed pest control
operator
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,If the grill needs to be adjusted above or below 350 to cook a patty correctly what is most likely
the issue? - CORRECT ANSWER >>>The grill is out of calibration
Boxes of peanuts should be at least ___ full? - CORRECT ANSWER >>>3/4
By five guys standards, the temperature of potentially hazardous foods should be take every ___
hours? - CORRECT ANSWER >>>2
What is the maximum number of days new employees have to complete their required courses
in 5 guys university? - CORRECT ANSWER >>>31
What is the best way to describe the 5 guys approach to food cost? - CORRECT ANSWER
>>>We manage food cost in the back of house, but not between us and the customer
What two adjectives best describes a perfectly cooked FiveGuys burger? - CORRECT ANSWER
>>>Juicy and well done
When can stores be visited by secret shoppers? - CORRECT ANSWER >>>Anytime the store is
open
What is the purpose of food and safety audits? - CORRECT ANSWER >>>Brand protection, third
party view of our operations, lead us towards goals of being the safest restaurant system in the
world.
You should start watching for the acid effect once the potatoes have been soaking for____
hours? - CORRECT ANSWER >>>20
2|Page
, What do you do to remove surface dirt? Is it Wash, Rinse, or Sanitize? - CORRECT ANSWER
>>>Wash
What do you do to reduce pathogens to safe levels? Is it Wash, Rinse, or Sanitize? - CORRECT
ANSWER >>>Sanitize
How high can boxes of oil be stocked in the dining room? - CORRECT ANSWER >>>2
What is the purpose of the secret shopper program? - CORRECT ANSWER >>>Create an
employee culture of "Personal Ownership", Gain customer perspective, Reward employees for
achieving standards of quality of service
If your store runs out of bread and you cannot borrow bread from another location what do you
have to do? - CORRECT ANSWER >>>Close the store
During morning prep, when should stores start cutting the potatoes? - CORRECT ANSWER
>>>First thing in the morning
What are the three things you must check when recovering ground beef during a delivery? -
CORRECT ANSWER >>>Packaging, Temperature, Grind-on/pack date
Secret shopper award payouts for a shop should be distributed equally among___ - CORRECT
ANSWER >>>All employees working the shift
What can cause the acid effect to appear in cut fries? - CORRECT ANSWER >>>Soaking the fries
too long
If a customer insists on a rare burger you should____ - CORRECT ANSWER >>>Ask them to try
one the five guys way, on the house
3|Page
QUESTIONS & CORRECT ANSWERS GRADED A+
What is the appropriate music volume in the store? - CORRECT ANSWER >>>Enough to hear the
person next to you, but not the table across form you.
How many days can meat be accepted after the grind-on/pack date? - CORRECT ANSWER >>>14
Days
Time and temperature checks should be preformed at minimum every ___ ? - CORRECT
ANSWER >>>2 Hours
What is the manager's best practice during a food safety audit? - CORRECT ANSWER >>>Walk
with the specialist during the audit
If you have cut fries exhibiting the acid effect, what should you do? - CORRECT ANSWER
>>>Throw all the buckets from that batch in the trash, then wash, rinse, and sanitize the buckets
What is the primary reason for toasting the buns to a toast like feeling? - CORRECT ANSWER
>>>To prevent the bun from becoming soggy
What stations should all new employees be able to work after their training? - CORRECT
ANSWER >>>Register, Grill, Fries, Dressing station - All stations.
What are the three main components of an effective pest prevention program? - CORRECT
ANSWER >>>Prevent access, deny food and/or water, work with a licensed pest control
operator
1|Page
,If the grill needs to be adjusted above or below 350 to cook a patty correctly what is most likely
the issue? - CORRECT ANSWER >>>The grill is out of calibration
Boxes of peanuts should be at least ___ full? - CORRECT ANSWER >>>3/4
By five guys standards, the temperature of potentially hazardous foods should be take every ___
hours? - CORRECT ANSWER >>>2
What is the maximum number of days new employees have to complete their required courses
in 5 guys university? - CORRECT ANSWER >>>31
What is the best way to describe the 5 guys approach to food cost? - CORRECT ANSWER
>>>We manage food cost in the back of house, but not between us and the customer
What two adjectives best describes a perfectly cooked FiveGuys burger? - CORRECT ANSWER
>>>Juicy and well done
When can stores be visited by secret shoppers? - CORRECT ANSWER >>>Anytime the store is
open
What is the purpose of food and safety audits? - CORRECT ANSWER >>>Brand protection, third
party view of our operations, lead us towards goals of being the safest restaurant system in the
world.
You should start watching for the acid effect once the potatoes have been soaking for____
hours? - CORRECT ANSWER >>>20
2|Page
, What do you do to remove surface dirt? Is it Wash, Rinse, or Sanitize? - CORRECT ANSWER
>>>Wash
What do you do to reduce pathogens to safe levels? Is it Wash, Rinse, or Sanitize? - CORRECT
ANSWER >>>Sanitize
How high can boxes of oil be stocked in the dining room? - CORRECT ANSWER >>>2
What is the purpose of the secret shopper program? - CORRECT ANSWER >>>Create an
employee culture of "Personal Ownership", Gain customer perspective, Reward employees for
achieving standards of quality of service
If your store runs out of bread and you cannot borrow bread from another location what do you
have to do? - CORRECT ANSWER >>>Close the store
During morning prep, when should stores start cutting the potatoes? - CORRECT ANSWER
>>>First thing in the morning
What are the three things you must check when recovering ground beef during a delivery? -
CORRECT ANSWER >>>Packaging, Temperature, Grind-on/pack date
Secret shopper award payouts for a shop should be distributed equally among___ - CORRECT
ANSWER >>>All employees working the shift
What can cause the acid effect to appear in cut fries? - CORRECT ANSWER >>>Soaking the fries
too long
If a customer insists on a rare burger you should____ - CORRECT ANSWER >>>Ask them to try
one the five guys way, on the house
3|Page
