ENG2604
Assignment 1 Semester 2 2025
2 2025
Unique Number:
Due date: 25 August 2025
QUESTION 1
I remember a time when a close friend of mine felt dismissed by a university lecturer. She
had gone to ask for clarity about a complex assignment but was told, rather abruptly, that
she should “read the notes again.” The tone of the response made her feel unimportant and
as if her struggles did not matter. At the time, she walked away feeling embarrassed,
frustrated, and less confident in her academic ability. I felt upset too, because it seemed that
her genuine effort to learn was disregarded.
Her immediate reaction was to withdraw and avoid asking further questions in class. This
limited her understanding of the subject, which later affected her performance. The situation
created a sense of mistrust between her and the lecturer, and she felt unsupported in her
learning journey.
DISCLAIMER & TERMS OF USE
Educational Aid: These study notes are intended to be used as educational resources and should not be seen as a
replacement for individual research, critical analysis, or professional consultation. Students are encouraged to perform
their own research and seek advice from their instructors or academic advisors for specific assignment guidelines.
Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the information in
these study notes, the seller does not guarantee the completeness or correctness of all content. The buyer is
responsible for verifying the accuracy of the information and exercising their own judgment when applying it to their
assignments.
Academic Integrity: It is essential for students to maintain academic integrity and follow their institution's policies
regarding plagiarism, citation, and referencing. These study notes should be used as learning tools and sources of
inspiration. Any direct reproduction of the content without proper citation and acknowledgment may be considered
academic misconduct.
Limited Liability: The seller shall not be liable for any direct or indirect damages, losses, or consequences arising from
the use of these notes. This includes, but is not limited to, poor academic performance, penalties, or any other negative
consequences resulting from the application or misuse of the information provided.
, For additional support +27 81 278 3372
QUESTION 1
I remember a time when a close friend of mine felt dismissed by a university lecturer.
She had gone to ask for clarity about a complex assignment but was told, rather
abruptly, that she should “read the notes again.” The tone of the response made her
feel unimportant and as if her struggles did not matter. At the time, she walked away
feeling embarrassed, frustrated, and less confident in her academic ability. I felt
upset too, because it seemed that her genuine effort to learn was disregarded.
Her immediate reaction was to withdraw and avoid asking further questions in class.
This limited her understanding of the subject, which later affected her performance.
The situation created a sense of mistrust between her and the lecturer, and she felt
unsupported in her learning journey.
In hindsight, what would have helped was simple acknowledgment and patience
from the lecturer. Even if the answer was already in the notes, taking a few minutes
to explain key points, or showing her where to find the information, would have
reassured her that her concerns were valid. A professional who listens actively,
shows empathy, and communicates respectfully can make a significant difference. If
the lecturer had offered constructive feedback and encouragement, my friend would
have felt respected and motivated to keep engaging with the subject matter. This
experience taught me the importance of professional courtesy and how much impact
it has on people’s confidence and trust.
QUESTION 2
Several stakeholders would be directly or indirectly affected by this complaint against
Honeybadger Medical Services.
1. The Patient and Family
The most immediate stakeholder is the patient, who feels dismissed and now faces a
serious cancer diagnosis. Their family is also directly impacted, emotionally and
practically, by the outcome. Their primary concern is accountability, acknowledgment
of their experience, and reassurance that such dismissals will not happen to others.
2. The Doctor Involved
Assignment 1 Semester 2 2025
2 2025
Unique Number:
Due date: 25 August 2025
QUESTION 1
I remember a time when a close friend of mine felt dismissed by a university lecturer. She
had gone to ask for clarity about a complex assignment but was told, rather abruptly, that
she should “read the notes again.” The tone of the response made her feel unimportant and
as if her struggles did not matter. At the time, she walked away feeling embarrassed,
frustrated, and less confident in her academic ability. I felt upset too, because it seemed that
her genuine effort to learn was disregarded.
Her immediate reaction was to withdraw and avoid asking further questions in class. This
limited her understanding of the subject, which later affected her performance. The situation
created a sense of mistrust between her and the lecturer, and she felt unsupported in her
learning journey.
DISCLAIMER & TERMS OF USE
Educational Aid: These study notes are intended to be used as educational resources and should not be seen as a
replacement for individual research, critical analysis, or professional consultation. Students are encouraged to perform
their own research and seek advice from their instructors or academic advisors for specific assignment guidelines.
Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the information in
these study notes, the seller does not guarantee the completeness or correctness of all content. The buyer is
responsible for verifying the accuracy of the information and exercising their own judgment when applying it to their
assignments.
Academic Integrity: It is essential for students to maintain academic integrity and follow their institution's policies
regarding plagiarism, citation, and referencing. These study notes should be used as learning tools and sources of
inspiration. Any direct reproduction of the content without proper citation and acknowledgment may be considered
academic misconduct.
Limited Liability: The seller shall not be liable for any direct or indirect damages, losses, or consequences arising from
the use of these notes. This includes, but is not limited to, poor academic performance, penalties, or any other negative
consequences resulting from the application or misuse of the information provided.
, For additional support +27 81 278 3372
QUESTION 1
I remember a time when a close friend of mine felt dismissed by a university lecturer.
She had gone to ask for clarity about a complex assignment but was told, rather
abruptly, that she should “read the notes again.” The tone of the response made her
feel unimportant and as if her struggles did not matter. At the time, she walked away
feeling embarrassed, frustrated, and less confident in her academic ability. I felt
upset too, because it seemed that her genuine effort to learn was disregarded.
Her immediate reaction was to withdraw and avoid asking further questions in class.
This limited her understanding of the subject, which later affected her performance.
The situation created a sense of mistrust between her and the lecturer, and she felt
unsupported in her learning journey.
In hindsight, what would have helped was simple acknowledgment and patience
from the lecturer. Even if the answer was already in the notes, taking a few minutes
to explain key points, or showing her where to find the information, would have
reassured her that her concerns were valid. A professional who listens actively,
shows empathy, and communicates respectfully can make a significant difference. If
the lecturer had offered constructive feedback and encouragement, my friend would
have felt respected and motivated to keep engaging with the subject matter. This
experience taught me the importance of professional courtesy and how much impact
it has on people’s confidence and trust.
QUESTION 2
Several stakeholders would be directly or indirectly affected by this complaint against
Honeybadger Medical Services.
1. The Patient and Family
The most immediate stakeholder is the patient, who feels dismissed and now faces a
serious cancer diagnosis. Their family is also directly impacted, emotionally and
practically, by the outcome. Their primary concern is accountability, acknowledgment
of their experience, and reassurance that such dismissals will not happen to others.
2. The Doctor Involved
