Answers 100%.
According to Chapter 1, which business and professional communication problem does office
gossip fall under?
a. Self-Interest
b. Ethical dilemmas
c. Mindless messaging
d. Communication apprehension correct answers b. Ethical dilemmas
Employees complain of feeling overwhelmed by e-mail and text messages, with some employees
checking their e-mail boxes up to 40 times per hour. Such constant connection with others results
in
a. Mindless messaging
b. Stimulus apprehension
c. Information overload
d. Perceptual "blasts" correct answers c. Information Overload
Communication apprehension is defined as a "communication problem" in the workplace. How
are those with high communication apprehension often perceived at work?
a. Self interested
b. Lonely
c. All the above
d. As uncooperative and lacking contributions correct answers d. As uncooperative and lacking
contributions
,Intercultural communication can be problematic for business people, but you can ameliorate
many of the potential difficulties by.
a. Understanding the values, communication norms, and social and economic conditions of other
cultures and countries
b. Understanding the cultural hierarchy and asserting yourself as the dominant culture in
communication interactions
c. Speaking slowly and loudly when communicating with people from other cultures
d. Downloading the appropriate translation apps correct answers a. Understanding the values,
communication norms, and social and economic conditions of other cultures and countries
Correct
Meaning is a central concept to the communication process. From the communication
perspective, meaning would best be described as.
a. The formalized definition of a word, as codified in dictionaries and other lexicons.
b. The logical connotation of a word or phrase.
c. The innate and/or significant quality of a word or object.
d. The subjective response of a communication to experiences and symbols used to label those
experiences. correct answers d. The subjective response of a communication to experiences and
symbols used to label those experiences.
From a communication perspective, meaning is defined as
a. Reasoning from concrete to abstract
b. Subjective responses to reality
c. A transactional process
d. Identifying stimuli in our environment correct answers b. Subjective responses to reality
Correct
, Though decoding is an automated behavior that takes place almost instantaneously, decoding and
interpreting message meanings can be complex and challenging.
a. True
b. False correct answers True
Meanings of messages are subject to the interpretations of the people working with them.
a. False
b. True correct answers True
New and emerging technologies used in the workplace are helping to alleviate information
overload.
a. False
b. True correct answers False
Print media are NOT forms addressed in this book.
a. True
b. False correct answers False
Permeable boundaries enable an organization to:
a. Function as a relatively open system
b. Communicate
c. Be vulnerable to security risks
d. NONE of the above correct answers a. Function as a relatively open system