#cs #cs #cs #cs
6TH EDITION, LOWELL LAMBERTON,
#cs #cs #cs #cs
LESLIE MINOR-EVANS
#cs #cs
SCHOLARVAULT
,1.
Learning Objective: 01-01 Define human relations.
2. An average performer at a workplace with good human relations skills often appears better to others than other average
performers.
TRUE
Learning Objective: 01-01 Define human relations.
3. Poor human relations skills can make an otherwise able person seem like a poor performer.
TRUE
Learning Objective: 01-02 Explain the importance of human relations in business.
4. The two sets of behaviors now considered the most important for new job applicants are communication skills and human
relations abilities.
TRUE
Learning Objective: 01-02 Explain the importance of human relations in business.
5. The ability to work with people is not an essential skill in e-commerce as there is no face-to-face interaction with the
customers.
FALSE
Learning Objective: 01-02 Explain the importance of human relations in busines s.
SCHOLARVAULT
, 6. Small #csbusinesses #csfeel #cspressure #csto #csmeet #csthe #cshigh #csinternational #csstandards #csof #csthe #csforeign #csmarket, #csand #csof #csthe
#cshuge #csmultinational #cscompanies #csthat #csdominate #csthe #cseconomy.
TRUE
Learning #csObjective: #cs01-03 #csDiscuss #csthe #cschallenges #csof #cshuman #csrelations #csas #csthese #csfactors #csaffect #cssuccess #csin #csbusiness.
7. Generation #csY #csis #cscharacterized #csby #csmiddle-aged #csadults #cswho #csfind #csthemselves #cspressed #csfor #cstime #csand #csfinances #csto
#cssupport #cstheir #csown #cschildren #csalong #cswith #cstheir #csaging #csparents #csand #csparents-in-law.
FALSE
Learning #csObjective: #cs01-03 #csDiscuss #csthe #cschallenges #csof #cshuman #csrelations #csas #csthese #csfactors #csaffect #cssuccess #csin #csbusiness.
8. Human #csrelations #csdepends #cssignificantly #cson #csordinary #csgood #cssense #csand
#csjudgment.
FALSE
Learning #csObjective: #cs01-04 #csIdentify #cswhat #csthe #csstudy #csof #cshuman #csrelations #csdoes #csnot #csinclude.
9.
Learning #csObjective: #cs01-05 #csDescribe #csthe #csareas #csof #csemphasis #csfor #cshuman #csrelations #csin
#cstoday's #csworkplace.
10. Without #cstrust, #csmutual #csrespect #csis
#csmeaningless.
TRUE
Learning #csObjective: #cs01-05 #csDescribe #csthe #csareas #csof #csemphasis #csfor #cshuman #csrelations #csin
#cstoday's #csworkplace.
11. If #csyour #csself-esteem #csis #cstoo #csfragile, #csyou #cswill #cshave #cslittle #csenergy #csleft #csfor #cscultivating
#csmutual #csrespect.
TRUE
Learning #csObjective: #cs01-05 #csDescribe #csthe #csareas #csof #csemphasis #csfor #cshuman #csrelations #csin
#cstoday's #csworkplace.
12. Self-disclosure #csis #csthe #csknowledge #csof #cshow #csyou #csare #csbeing #csperceived
#csby #csothers.
FALSE
Learning #csObjective: #cs01-05 #csDescribe #csthe #csareas #csof #csemphasis #csfor #cshuman #csrelations #csin
#cstoday's #csworkplace.
13. Self-awareness #csallows #csindividuals #csto #csknow #cswhat #csin #cstheir #csown #csbehavior #csis #csbeing #csperceived #csas #csreal
#csby #csother #cspeople.
TRUE
Learning #csObjective: #cs01-05 #csDescribe #csthe #csareas #csof #csemphasis #csfor #cshuman #csrelations #csin
#cstoday's #csworkplace.
SCHOLARVAULT