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Exam (elaborations)

TELUS Exam 1 (Actual 2025) – Questions and Answers

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This document provides the complete set of questions and answers from TELUS Exam 1 (2025 edition). It covers the latest exam material including business solutions, customer engagement, service management, sales strategies, and product knowledge relevant to TELUS operations. All answers are verified, making this a reliable resource for effective exam preparation and success.

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Uploaded on
August 18, 2025
Number of pages
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Written in
2025/2026
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Questions & answers

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TELUS EXAM 1 (ACTUAL 2025) QUESTIONS &
ANSWERS
You always need to evaluate both the block and the landing
page:


True or False
False : Some Special Content Result Blocks may have links to
landing pages. In these cases, think about whether a user
would click on the link in order to satisfy their user need. If
most users would not click, rate the Special Content Result
Block basedon the block content alone.


Which of the following results could receive a Fully Meets
rating for the query [New York Spanish food], English (US).


A result block that shows a list of two restaurants serving
Spanish food in New York:


True or False
False




2)
Which of the following are queries with an explicit location?
Select all that apply.


True or False

, ......




Which of the following are queries with an explicit location?
Select all that apply.


[Pet shop in florida], English (US)


True or False
True




Which of the following are queries with an explicit location?
Select all that apply.


[Walmart Manhattan], English (US)


True or False
True




Which of the following are queries with an explicit location?
Select all that apply.

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