Questions and Answers | Latest
Version | 2025/2026 | Correct & Verified
A nurse manager observes frequent medication errors in the unit. What is the first action the
manager should take?
A. Punish the nurse responsible
B. Remove all high-risk medications from the unit
✔✔C. Conduct a root cause analysis to identify contributing factors
D. Limit nurse-patient assignments
A staff nurse reports feeling overwhelmed with patient assignments. What is the best
management intervention?
A. Increase the nurse’s workload to build resilience
✔✔B. Reassess staffing ratios and redistribute assignments
C. Advise the nurse to work overtime
D. Refer the nurse to HR immediately
A nurse manager wants to improve communication during shift changes. Which strategy is most
effective?
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,A. Allow nurses to decide how to hand off information
B. Use only verbal reports during handoff
✔✔C. Implement a standardized handoff tool like SBAR
D. Skip handoff if the unit is busy
A patient develops sudden respiratory distress postoperatively. What is the first action of the
charge nurse?
A. Call the patient’s family
✔✔B. Ensure emergency response and notify the provider
C. Document the event before acting
D. Wait for the next shift to handle it
A nurse manager is evaluating staff performance. Which method is most effective?
A. Verbal feedback only during annual review
✔✔B. Continuous performance evaluations with clear objectives
C. Ignoring minor errors to maintain morale
D. Using peer gossip as the main source of evaluation
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, A unit has frequent patient falls. Which intervention should the nurse manager implement first?
A. Restrict patient mobility completely
B. Increase medication doses
✔✔C. Conduct a fall risk assessment and implement prevention protocols
D. Blame staff for negligence
A nurse manager observes inconsistent documentation of vital signs. What is the best first
action?
A. Discipline staff immediately
B. Reduce patient assignments
✔✔C. Audit records and provide targeted education on documentation standards
D. Ignore it if there are no adverse outcomes
A staff nurse reports a conflict with a coworker. What is the best management approach?
A. Ignore the issue and hope it resolves
✔✔B. Facilitate a structured conflict resolution meeting
C. Separate the nurses permanently
D. Escalate directly to hospital administration
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