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The total quality management techniques are?
A. cost, training, organizational culture, support systems, feedback mechanisms
B. situation, mission, execution, support, communications
C. quality circles, benchmarking, six sigma, reduced cycle time, continuous improvement
D. intelligence aspects, operational aspects, personnel aspects logistics aspects, community
relationship aspects c
A set of interrelated parts that function as a whole to achieve a common purpose is called:
A. synchronicity
B. synergy
C. solar quantum manifestations
D. scalar chain b
We discussed three specific types of leadership in class that all successful leaders have, normally
one is their dominant type but, dependent upon the situation, they actually can function in all
three types. The three types are:
A. See no evil, hear no evil, speak no evil
B. autocratic, participative, entrepreneurial
C. be, know, do
D. duty, honor, country b
, Great leaders, as represented in class by generals maximus and patton, practice impression
management to influence their soldiers to achieve an organizational goal. I laid out three
components of impression management and they are:
A. ...half a league, half a league onward
B. strength, honor and violence of action
C. emollit mores nec finit esse feros
D. appearance, audience and message d
Quality of performance of an organization, historically, was assessed and measured by which of
the following standards:
A. employee retention rates
B. venn diagrams
C. post hoc graphic representation
D. financial performance d
The in group in the leader member exchange is characteristics by which of the following:
A. those direct reports in the company that you control their livelihood, workload and
compensation
B. the breakfast club
C. the individuals recognized as cooler and the envy of all others
D. support elements you invite to formal events both professional and social a