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MGMT 371 - Test 1 Study Guide (Ole Miss, Johnson) Exam Questions with Complete Solutions

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MGMT 371 - Test 1 Study Guide (Ole Miss, Johnson) Exam Questions with Complete Solutions What skills do Managers need? - Conceptual skills - Human skills Technical skills - Technical skills - Knowledge and proficiency in a specific field Conceptual skills - The ability to think and conceptualize about abstract and complex situations concerning the organization Human skills - The ability to work well with other people. Soft skills that engage others

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August 16, 2025
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Written in
2025/2026
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MGMT 371 - Test 1 Study Guide (Ole Miss,
Johnson) Exam Questions with Complete
Solutions

What skills do Managers need? - Technical skills

- Conceptual skills

- Human skills



Technical skills - Knowledge and proficiency in a specific field




Conceptual skills - The ability to think and conceptualize about abstract and complex
situations concerning the organization



Human skills - The ability to work well with other people. Soft skills that engage others




Most valued traits in managers? - Be able to communicate

- Be able to motivate and engage others

- Global work experience

- High energy

- The ability to handle multiple tasks simultaneously



Managerial responsibilities - Interpersonal Roles - Managers Interact

,>Figurehead - Icon for company

>Leader - Influencing others

>Mintzberg found that managers work long hours.

>Liaison - Social networks

- Informational Roles - Managers communicate

>Monitor - Information seeking

>Disseminator - Share information.

>Mintzberg found that managers rely on verbal more than written communication. Has this
changed?

>Spokesperson - Speaks for company

Decisional Roles - Managers decide

>Entrepreneur/Intrapreneur - Find new revenue streams

>Disturbance Handler - Settle conflict

>Resource Allocator

>Negotiator - Represent the company in agreements



Value is derived from managerial activities!



The Great Pyramid 230m x 230m x 150m (covers 13 acres)

Materials: Limestone quarried from a distance and granite imported from a distance

2.3 Million Blocks, each weighing 2-80 tons

Several theories of labor

Greeks believed that slave labor was used, however..

, modern discoveries say otherwise

- Two gangs of 100k skilled laborers, divided into 5 zaa

- Further divided into groups of skills

Less than half a mm between blocks

All with not iron tools or pulleys.



Business Ethics Why do we care about business ethics in particular?

-Complex relationships of people and organizations

-Exchange relationships permeate our lives

Ethics is the study of what is good or right for humans (and beyond).

-What should we do and in pursuit of what outcomes?

Ethics and the law are not the same thing.

-Just because something is ethical doesn't make it legal

-And vice versa

Ethics and religion are not the same thing

-Lots of overlap, but not always



Free markets and ethics Business is based in the moral foundations of a free market
system.



Key word is "Free"

-Fundamental assumption is that all people are equal. No one is superior.

-"Free" from the coercion of others. "Free" to engage in exchange.

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