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Leadership Roles and Management Functions in Nursing: Theory
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and Application
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Bessie L. Marquis, and Carol J. Huston
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9th Edition
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,Table of Contents
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Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
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Requisites for Successful Leadership and Management
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Chapter 02: Classical Views of Leadership and Management
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Chapter 03: Twenty-First-Century Thinking About Leadership and Management
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Chapter 04: Ethical Issues
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Chapter 05: Legal and Legislative Issues
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Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy
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Chapter 07: Organizational Planning
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Chapter 08: Planned Change
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Chapter 09: Time Management
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Chapter 10: Fiscal Planning
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Chapter 11: Career Planning and Development in Nursing
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Chapter 12: Organizational Structure
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Chapter 13: Organizational, Political, and Personal Power
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Chapter 14: Organizing Patient Care
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Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination
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Chapter 16: Socializing and Educating Staff in a Learning Organization
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Chapter 17: Staffing Needs and Scheduling Policies
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Chapter 18: Creating a Motivating Climate
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Chapter 19: Organizational, Interpersonal, and Group Communication
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Chapter 20: Delegation
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Chapter 21: Effective Conflict Resolution and Negotiation
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Chapter 22: Collective Bargaining, Unionization, and Employment Laws
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Chapter 23: Quality Control
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Chapter 24: Performance Appraisal
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Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
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or Psychologically Impaired
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,Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis,
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2018)
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Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical
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Reasoning: Requisites for Successful Leadership and Management
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MULTIPLE CHOICE x
1. What statement is true regarding decision making?
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a. It is an analysis of a situation
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b. It is closely related to evaluation
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c. It involves choosing between courses of action
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d. It is dependent upon finding the cause of a problem
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ANS: C x x
Decision making is a complex cognitive process often defined as choosing a particular
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course of action. Problem solving is part of decision making and is a systematic process that
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focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
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reflective thinking, is related to evaluation and has a broader scope than decision making
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and problem solving.
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2. What is a weakness of the traditional problem-solving model?
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a. Its need for implementation time
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b. Its lack of a step requiring evaluation of results
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c. Its failure to gather sufficient data
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d. Its failure to evaluate alternatives
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ANS: A x x
The traditional problem-s o l v i n gWW
x mWo d.eTl iBs Sl eMs s.eWffSe ct i ve when time constraints are a
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consideration. Decision making can occur without the full analysis required in problem
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solving. Because problem solving attempts to identify the root problem in situations, much
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time and energy are spent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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a. Scientific methods provide identical decisions by different individuals for the same
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problems
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b. Decisions are greatly influenced by each person's value system x x x x x x x x
c. Personal beliefs can be adjusted for when the scientific approach to problem
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solving is used
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d. Past experience has little to do with the quality of the decision
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ANS: B x x
Values, life experience, individual preference, and individual ways of thinking will
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influence a person's decision making. No matter how objective the criteria will be, value
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judgments will always play a part in a person's decision making, either consciously or
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subconsciously.
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4. What influences the quality of a decision most often?
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a. The decision maker's immediate superior
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b. The type of decision that needs to be made
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c. Questions asked and alternatives generated x x x x
d. The time of day the decision is made
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1|Pag x x x x
e
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, Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis,
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2018)
x
ANS: C x x
The greater the number of alternatives that can be generated by the decision maker, the
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better the final decision will be. The alternatives generated and the final choices are limited
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by each person's value system.
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5. What does knowledge about good decision making lead one to believe?
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a. Good decision makers are usually right-brain, intuitive thinkers
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b. Effective decision makers are sensitive to the situation and to others x x x x x x x x x x
c. Good decisions are usually made by left-brain, logical thinkers
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d. Good decision making requires analytical rather than creative processes
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ANS: B x x
Good decision makers seem to have antennae that make them particularly sensitive to other
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people and situations. Left-brain thinkers are typically better at processing language, logic,
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numbers, and sequential ordering, whereas right-brain thinkers excel at nonverbal ideation
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and holistic synthesizing.
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6. What is the best definition of decision making?
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a. The planning process of management x x x x
b. The evaluation phase of the executive role
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c. One step in the problem-solving process x x x x x
d. Required to justify the need for scarce items x x x x x x x
ANS: C x x
Decision making is a complex, cognitive process often defined as choosing a particular
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course of action. Decision making, one step in the problem-solving process, is an important
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task that relies heavily on criticWalWtW
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nkTiB
xngSaMn.
dWc lSi n i c a l reasoning skills. x x x x x x
7. If decision making is triggered by a problem with what does it end?
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a. An alternative problem x x
b. A chosen course of action
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c. An action that guarantees success
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d. A restatement of the solution
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ANS: B x x
A decision is made when a course of action has been chosen. Problem solving is part of
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decision making and is a systematic process that focuses on analyzing a difficult situation.
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Problem solving always includes a decision-making step.
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8. Why do our values often cause personal conflict in decision making?
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a. Some values are not realistic or healthy x x x x x x
b. Not all values are of equal worth x x x x x x
c. Our values remain unchanged over time x x x x x
d. Our values often collide with one another
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ANS: D x x
Values, life experience, individual preference, and individual ways of thinking will
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influence a person's decision making. No matter how objective the criteria will be, value
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judgments will always play a part in a person's decision making, either consciously or
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subconsciously.
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2|Page x x x x x
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