OperationsManagementCreatingValueAlong
theSupplyChain,11thEdition(Russell)Verified
Chapters1-17,Complete
Operations Management Creating Value Along the Supply Chain
,TABLEOFCONTENTS
1IntroductiontoOperationsandSupplyChainManagement
2QualityManagement
3StatisticalProcessControl
S3OperationalDecision-MakingTools:AcceptanceSampling
4ProductDesign
5ServiceDesign
6ProcessesandTechnology
7CapacityandFacilitiesDesign
S7OperationalDecision-MakingTools:FacilityLocationModels
8HumanResources
S8OperationalDecision-MakingTools:WorkMeasurement
9ProjectManagement
10SupplyChainManagementStrategyandDesign
11GlobalSupplyChainProcurementandDistribution
S11OperationalDecision-MakingTools:TransportationandTransshipmentModels
12Forecasting
13InventoryManagement
S13OperationalDecision-MakingTools:Simulation
14SalesandOperationsPlanning
S14OperationalDecision-MakingTools:LinearProgramming
15ResourcePlanningSystems
16LeanProductionSystems
17Scheduling
Operations Management Creating Value Along the Supply Chain
,OperationsManagementCreatingValueAlongtheSupplyChain11thEditionRoberta
S.Russell,BernardW.Taylor
ConceptCheckQuestionsforLearningObjectives
Chapter1–IntroductiontoOperationsandSupplyChainManagement
TheOperationsFunction
1. Theoperationsfunctioninteractswith
a. Marketing
b. Suppliers
c. Humanresources
d. Finance
e. Alloftheabove
Difficulty:Easy
d
2. Operationsisoftendescribedas
a. thecreativecoreofanorganization
b. atransformationprocess
c. thesourceoffirmprofitability
d. alloftheabove
Difficulty:Easy
b
TheEvolutionofOperationsandSupplyChainManagement
1. helpedtoenabletheIndustrialRevolution.
a. Linearprogramming
b. Qualitycircles
c. Interchangeableparts
d. TheInternet
Difficulty:Easy
c
2. ThePrinciplesofScientificManagementwereproposedby
a. AdamSmith
b. HenryFord
c. FrederickTaylor
Operations Management Creating Value Along the Supply Chain
, d. EltonMayo
Difficulty:Easy
c
3. Supplychainmanagementemergedas
a. companiesstartedtooutsourceproduction
b. thenumberofsuppliersforeachcompanygrew
c. globalizationexpandedthereachofsuppliersandcustomers
d. alloftheabove
Difficulty:Easy
d
4. Thequalityrevolutionwasbroughttousby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:Easy
b
Globalization
1. Globalizationhasgrownrapidlydueto
a. Worldtradeagreements
b. TheInternet
c. Outsourcing
d. Alloftheabove
Difficulty:Easy
d
2. Whichofthefollowingcountrieshasthehighesthourlywagerate?
a. Norway
b. U.S.
c. Germany
d. SouthKorea
Difficulty:Moderate
a
3. Companiesgoglobalto
a. takeadvantageoffavorablecosts
Operations Management Creating Value Along the Supply Chain