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TEST BANK Operations Management Creating Value Along the Supply Chain, 11th Edition (Russell)Verified Chapters 1 - 17, Complete

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TEST BANK Operations Management Creating Value Along the Supply Chain, 11th Edition (Russell)Verified Chapters 1 - 17, Complete TABLE OF CONTENTS 1 Introduction to Operations and Supply Chain Management 2 Quality Management 3 Statistical Process Control S3 Operational Decision-Making Tools: Acceptance Sampling 4 Product Design 5 Service Design 6 Processes and Technology 7 Capacity and Facilities Design S7 Operational Decision-Making Tools: Facility Location Models 8 Human Resources S8 Operational Decision-Making Tools: Work Measurement 9 Project Management 10 Supply Chain Management Strategy and Design 11 Global Supply Chain Procurement and Distribution S11 Operational Decision-Making Tools: Transportation and Transshipment Models 12 Forecasting 13 Inventory Management S13 Operational Decision-Making Tools: Simulation 14 Sales and Operations Planning S14 Operational Decision-Making Tools: Linear Programming 15 Resource Planning Systems 16 Lean Production Systems 17 Scheduling

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August 14, 2025
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TEST BANK
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete




Operations Management Creating Value Along the Supply Chain

,TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management

2 Quality Management

3 Statistical Process Control

S3 Operational Decision-Making Tools: Acceptance Sampling

4 Product Design

5 Service Design

6 Processes and Technology

7 Capacity and Facilities Design

S7 Operational Decision-Making Tools: Facility Location Models

8 Human Resources

S8 Operational Decision-Making Tools: Work Measurement

9 Project Management

10 Supply Chain Management Strategy and Design

11 Global Supply Chain Procurement and Distribution

S11 Operational Decision-Making Tools: Transportation and Transshipment Models

12 Forecasting

13 Inventory Management

S13 Operational Decision-Making Tools: Simulation

14 Sales and Operations Planning

S14 Operational Decision-Making Tools: Linear Programming

15 Resource Planning Systems

16 Lean Production Systems

17 Scheduling




Operations Management Creating Value Along the Supply Chain

, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor


Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management

The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above

Difficulty: Easy
Answer: d


2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above

Difficulty: Easy
Answer: b




The dEvolution dof dOperations dand dSupply dChain dManagement
1. d helped dto denable dthe dIndustrial dRevolution.
a. Linear dprogramming
b. Quality dcircles
c. Interchangeable dparts
d. The dInternet

Difficulty:
dEasydAnswer:
dc


2. The dPrinciples dof dScientific dManagement dwere dproposed dby
a. Adam dSmith
b. Henry dFord
c. Frederick dTaylor
Operations Management Creating Value Along the Supply Chain

, d. Elton dMayo
Difficulty:
dEasydAnswer:
dc




3. Supply dchain dmanagement demerged das
a. companies dstarted dto doutsource dproduction
b. the dnumber dof dsuppliers dfor deach dcompany dgrew
c. globalization dexpanded dthe dreach dof dsuppliers dand dcustomers
d. all dof dthe dabove
Difficulty:
dEasydAnswer:
dd



4. The dquality drevolution dwas dbrought dto dus dby
a. Germany
b. Japan
c. China
d. Mexico

Difficulty:
dEasydAnswer:
db




Globalization
1. Globalization dhas dgrown drapidly ddue dto
a. World dtrade dagreements
b. The dInternet
c. Outsourcing
d. All dof dthe dabove

Difficulty:
dEasydAnswer:
dd


2. Which dof dthe dfollowing dcountries dhas dthe dhighest dhourly dwage drate?
a. Norway
b. U.S.
c. Germany
d. South dKorea

Difficulty:
Operations Management Creating Value Along the Supply Chain

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