LDR-302S Organizational Culture
UPDATED Exam Questions and CORRECT
Answers
Describe toxic behaviors and their negative effects upon an organization. - CORRECT
ANSWER - •shaming (the exercise of humiliation, sarcasm, potshots, or mistake-pointing
with the intent of reducing another's self-worth),
• passive hostility (the use of passive-aggressive behavior with the intent of directing one's anger
inappropriately),
• team sabotage (meddling with the intent to either establish one's personal power base or make
the team less productive),
• indifference (an apparent lack of regard and compassion for the welfare of subordinates)
• negativity (an interpersonal style that has a negative impact on organizational climate)
• exploitation (the perception that the superior is getting ahead at team member expense.)
Describe methods that SNCOs can use to help facilitate a positive culture in an organization. -
CORRECT ANSWER - Leader training and development- The means of addressing toxic,
counterproductive leadership cannot be limited to punishment, removal, and dismissal nor
individualistic character development. Leaders need skills in demonstrating and promoting resect
among team members
Leader assessment- Since toxic leaders are experts in appearances, they tend to benefit from the
biased performance evaluation system. Supervisory leaders need skills in identifying toxic
behaviors, confronting subordinates, and coaching soldiers in healthy leadership
Organizational culture and policies- The purpose of the military departments' core values is to
clarify expectations and behaviors as a means of addressing toxic leadership. the military
departments need to reinforce a culture that truly reflects the highest standards of values-based
behavior. Tis means that members not only refrain from disrespecting each other but that they
also demonstrate the highest resect for each other; that they not only give the appearance of
selfless service as they pursue personal benefits but that they also serve to empower others'
success, even if they receive nothing in return; and that they also hold each other accountable.
, Identify conditions in which toxic behaviors can manifest themselves in an organization. -
CORRECT ANSWER - An organization experiences toxicity because its culture, policies,
and systems create the conditions for tolerating and enabling uncivil behaviors.
Typically, an organization identifies the problem only as the toxic individual, overlooking the
environmental factors in its culture, policies, and systems that are creating the conditions for the
toxicity to flourish.
Leaders often take a strong stance against incivility yet respond to allegations of workplace
toxicity with surprise, denial, excuses, and disbelief.
A leader may be aware of but willing to tolerate toxic behaviors due to the personal or
professional benefits resulting from the toxic person's short-term factual or perceived
productivity.
Many times, an organization does not know how to deal with a toxic person and either reassigns
or isolates and reallocates the toxic person's responsibilities to other, already overworked
personnel, none of which actions address the behavior. Or, as is often the case, the toxic person
is left in place and the targeted person is reassigned out of the toxic situation
We focus on 3 of Schein's 12 embedding mechanisms, 2 primary and 1 secondary, to show
where potential exists to transform culture in the Defense Department. The three-step process is
as follows: - CORRECT ANSWER - • assess and benchmark organizational culture-- :
What leaders pay attention to, measure, and control on a regular basis
• embrace feedback-- Leader reactions to critical incidents and organizational crise
• transform the culture-- Changing organizational systems and procedures--1. Leadership buy-in
to subordinates 2. Subordinate gives permission to be taught 4. Leader and subordinates become
vulnerable (creating the ability to identify strengths and weaknesses) 5. Proper administration of
feedback.
Identify the differences between various leadership models - CORRECT ANSWER -
Adaptive Leadership- Issues may be hard to identify or not clearly understood; happens in the
gut & heart; relational work; challenges the status quo
UPDATED Exam Questions and CORRECT
Answers
Describe toxic behaviors and their negative effects upon an organization. - CORRECT
ANSWER - •shaming (the exercise of humiliation, sarcasm, potshots, or mistake-pointing
with the intent of reducing another's self-worth),
• passive hostility (the use of passive-aggressive behavior with the intent of directing one's anger
inappropriately),
• team sabotage (meddling with the intent to either establish one's personal power base or make
the team less productive),
• indifference (an apparent lack of regard and compassion for the welfare of subordinates)
• negativity (an interpersonal style that has a negative impact on organizational climate)
• exploitation (the perception that the superior is getting ahead at team member expense.)
Describe methods that SNCOs can use to help facilitate a positive culture in an organization. -
CORRECT ANSWER - Leader training and development- The means of addressing toxic,
counterproductive leadership cannot be limited to punishment, removal, and dismissal nor
individualistic character development. Leaders need skills in demonstrating and promoting resect
among team members
Leader assessment- Since toxic leaders are experts in appearances, they tend to benefit from the
biased performance evaluation system. Supervisory leaders need skills in identifying toxic
behaviors, confronting subordinates, and coaching soldiers in healthy leadership
Organizational culture and policies- The purpose of the military departments' core values is to
clarify expectations and behaviors as a means of addressing toxic leadership. the military
departments need to reinforce a culture that truly reflects the highest standards of values-based
behavior. Tis means that members not only refrain from disrespecting each other but that they
also demonstrate the highest resect for each other; that they not only give the appearance of
selfless service as they pursue personal benefits but that they also serve to empower others'
success, even if they receive nothing in return; and that they also hold each other accountable.
, Identify conditions in which toxic behaviors can manifest themselves in an organization. -
CORRECT ANSWER - An organization experiences toxicity because its culture, policies,
and systems create the conditions for tolerating and enabling uncivil behaviors.
Typically, an organization identifies the problem only as the toxic individual, overlooking the
environmental factors in its culture, policies, and systems that are creating the conditions for the
toxicity to flourish.
Leaders often take a strong stance against incivility yet respond to allegations of workplace
toxicity with surprise, denial, excuses, and disbelief.
A leader may be aware of but willing to tolerate toxic behaviors due to the personal or
professional benefits resulting from the toxic person's short-term factual or perceived
productivity.
Many times, an organization does not know how to deal with a toxic person and either reassigns
or isolates and reallocates the toxic person's responsibilities to other, already overworked
personnel, none of which actions address the behavior. Or, as is often the case, the toxic person
is left in place and the targeted person is reassigned out of the toxic situation
We focus on 3 of Schein's 12 embedding mechanisms, 2 primary and 1 secondary, to show
where potential exists to transform culture in the Defense Department. The three-step process is
as follows: - CORRECT ANSWER - • assess and benchmark organizational culture-- :
What leaders pay attention to, measure, and control on a regular basis
• embrace feedback-- Leader reactions to critical incidents and organizational crise
• transform the culture-- Changing organizational systems and procedures--1. Leadership buy-in
to subordinates 2. Subordinate gives permission to be taught 4. Leader and subordinates become
vulnerable (creating the ability to identify strengths and weaknesses) 5. Proper administration of
feedback.
Identify the differences between various leadership models - CORRECT ANSWER -
Adaptive Leadership- Issues may be hard to identify or not clearly understood; happens in the
gut & heart; relational work; challenges the status quo
