8/8/25, 5:44 PM Taco Bell Flashcards | Quizlet
Taco Bell
Save
Terms in this set (110)
Who opened the first Taco Glen Bell
Bell in Downy, CA in 1962?
Taco Bell encourages The Bun.
guests and TMs alike to
"Think Outside the what?"
How does Taco Bell define Charismatic, passionate, and creative.
"Bold Choice"?
True or False: taco Bell True.
was the first to introduce
free drink refills?
Can you recall how many Over 35 million guests per week.
guests Taco Bell serves
each week?
Nothing is more important The guest.
to a Customer Maniac
than what?
What are the two things Great food and great service.
we want to provide every
Taco Bell guest?
What are the two types of Food Champions and Service Champions.
Customer Maniacs at Taco
Bell?
https://quizlet.com/1064618658/taco-bell-flash-cards/?new 1/10
, 8/8/25, 5:44 PM Taco Bell Flashcards | Quizlet
Food Champions become Serving great food.
an expert at what?
Service Champions Providing great service.
become an expert at
what?
Service Champions Each guest's unique needs.
identify and respond to
what?
What does the term High Smiles, makes eye contact, gives 100%, seeks to help.
Energy Level mean at Taco
Bell?
What does the term Upbeat, has a Yes-attitude and takes accountability.
Positive Attitude mean at
Taco Bell?
What does the term Sense Responds quickly, makes it right the first time.
of Urgency mean at Taco
Bell?
What do we want to 100% CHAMPS.
provide with a Yes-
attitude, 100% of the time?
What does CHAMPS Cleanliness, Hospitality, Accuracy, Maintenance,
stand for? Product Quality, and Speed With Service.
What do we call our The "How We Work Together" principles.
principles for working as a
team?
What are two of our Customer Mania, Belief in People, Recognition,
HWWT principles? Briefly Coaching & Support.
describe.
If a guest points out that First, believe the guest is right 100% of the time, then
we failed to meet their follow LAST.
needs, we follow what?
LAST means what? Listen, Apologize, Satisfy, Thank.
https://quizlet.com/1064618658/taco-bell-flash-cards/?new 2/10
Taco Bell
Save
Terms in this set (110)
Who opened the first Taco Glen Bell
Bell in Downy, CA in 1962?
Taco Bell encourages The Bun.
guests and TMs alike to
"Think Outside the what?"
How does Taco Bell define Charismatic, passionate, and creative.
"Bold Choice"?
True or False: taco Bell True.
was the first to introduce
free drink refills?
Can you recall how many Over 35 million guests per week.
guests Taco Bell serves
each week?
Nothing is more important The guest.
to a Customer Maniac
than what?
What are the two things Great food and great service.
we want to provide every
Taco Bell guest?
What are the two types of Food Champions and Service Champions.
Customer Maniacs at Taco
Bell?
https://quizlet.com/1064618658/taco-bell-flash-cards/?new 1/10
, 8/8/25, 5:44 PM Taco Bell Flashcards | Quizlet
Food Champions become Serving great food.
an expert at what?
Service Champions Providing great service.
become an expert at
what?
Service Champions Each guest's unique needs.
identify and respond to
what?
What does the term High Smiles, makes eye contact, gives 100%, seeks to help.
Energy Level mean at Taco
Bell?
What does the term Upbeat, has a Yes-attitude and takes accountability.
Positive Attitude mean at
Taco Bell?
What does the term Sense Responds quickly, makes it right the first time.
of Urgency mean at Taco
Bell?
What do we want to 100% CHAMPS.
provide with a Yes-
attitude, 100% of the time?
What does CHAMPS Cleanliness, Hospitality, Accuracy, Maintenance,
stand for? Product Quality, and Speed With Service.
What do we call our The "How We Work Together" principles.
principles for working as a
team?
What are two of our Customer Mania, Belief in People, Recognition,
HWWT principles? Briefly Coaching & Support.
describe.
If a guest points out that First, believe the guest is right 100% of the time, then
we failed to meet their follow LAST.
needs, we follow what?
LAST means what? Listen, Apologize, Satisfy, Thank.
https://quizlet.com/1064618658/taco-bell-flash-cards/?new 2/10
