8/8/25, 5:38 PM Taco Bell Test Flashcards | Quizlet
Taco Bell Test
Save
Terms in this set (48)
What is the VOC a). 7%
dissatisfied % target?
a). 7%
b). 8%
c). 9%
d). 10%
Put the steps in washing 1
your hands in order: 6
___ wet hands with hot 2
water 5
___ turn off water (with 7
paper towel when it 3
applies) 4
___ apply antibacterial
soap
___ dry hands with paper
towel
___ wash/lather hands for
20 seconds
___ apply sanitizer (with
paper towel when it
applies)
___ rinse hands off with hot
water
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,8/8/25, 5:38 PM Taco Bell Test Flashcards | Quizlet
What is the heat-up time c). 3 hours
for Crunchy Tacos?
a). 1 hour
b). 2 hours
c). 3 hours
d). 4 hours
A guest comes to the b). Listen, Apologize, Fix the problem, and Surprise
counter and states their and delight with Make Up Card
order is incorrect. Which
best describes the
Makeup Process?
a). Check the screen first
to see if they lied, then fix
it
b). Listen, Apologize, Fix
the problem, and Surprise
and delight with Make Up
Card
c). Ask for a receipt or the
food back to ensure it's
not a scam
d). Customers complaints
must always be handled
by the MIC
What is maximum amount b). 3 Crunchy/ 2 DLT
of Crunchy Taco Shells
and DLTs can you hold in
one hand while working in
the Starter position?
a). 3 Crunchy/ 3 DLT
b). 3 Crunchy/ 2 DLT
c). 4 Crunchy/ 3 DLT
d). As many as you can fit
in your hands
https://quizlet.com/1064617687/taco-bell-test-flash-cards/?new 2/17
, 8/8/25, 5:38 PM Taco Bell Test Flashcards | Quizlet
How many pumps of red a). Bean Burrito and Burrito Supreme: 1
sauce do the following b). Pintos & Cheese: 1
items get?
a). Bean Burrito and
Burrito Supreme: ____
b). Pintos & Cheese: ____
How many pumps of a). Side of Nacho Cheese: 2
nacho cheese do the b). Cheesy Bean and Rice Burrito: 1
following items get? c). Crunchwrap Supreme: 2
a). Side of Nacho Cheese: d). Nacho Bellgrande: 3
___
b). Cheesy Bean and Rice
Burrito: ___
c). Crunchwrap Supreme:
___
d). Nacho Bellgrande: ___
How many folds should a b). 6
Crunchwrap Supreme
have?
a). 5
b). 6
c). 7
d). 10
Write in the hold times for a). Beef: 4 hours
the following products: b). Lettuce/Cheese inside the reach-in: 24 hours
a). Beef: ___ c). Fried Chalupas: 30 minutes
b). Lettuce/Cheese inside d). Tomatoes in the walk in: 24 hours
the reach-in: ___ e). Nacho Chips: 24 hours
c). Fried Chalupas: ___
d). Tomatoes in the walk in:
___
e). Nacho Chips: ___
https://quizlet.com/1064617687/taco-bell-test-flash-cards/?new 3/17
Taco Bell Test
Save
Terms in this set (48)
What is the VOC a). 7%
dissatisfied % target?
a). 7%
b). 8%
c). 9%
d). 10%
Put the steps in washing 1
your hands in order: 6
___ wet hands with hot 2
water 5
___ turn off water (with 7
paper towel when it 3
applies) 4
___ apply antibacterial
soap
___ dry hands with paper
towel
___ wash/lather hands for
20 seconds
___ apply sanitizer (with
paper towel when it
applies)
___ rinse hands off with hot
water
https://quizlet.com/1064617687/taco-bell-test-flash-cards/?new 1/17
,8/8/25, 5:38 PM Taco Bell Test Flashcards | Quizlet
What is the heat-up time c). 3 hours
for Crunchy Tacos?
a). 1 hour
b). 2 hours
c). 3 hours
d). 4 hours
A guest comes to the b). Listen, Apologize, Fix the problem, and Surprise
counter and states their and delight with Make Up Card
order is incorrect. Which
best describes the
Makeup Process?
a). Check the screen first
to see if they lied, then fix
it
b). Listen, Apologize, Fix
the problem, and Surprise
and delight with Make Up
Card
c). Ask for a receipt or the
food back to ensure it's
not a scam
d). Customers complaints
must always be handled
by the MIC
What is maximum amount b). 3 Crunchy/ 2 DLT
of Crunchy Taco Shells
and DLTs can you hold in
one hand while working in
the Starter position?
a). 3 Crunchy/ 3 DLT
b). 3 Crunchy/ 2 DLT
c). 4 Crunchy/ 3 DLT
d). As many as you can fit
in your hands
https://quizlet.com/1064617687/taco-bell-test-flash-cards/?new 2/17
, 8/8/25, 5:38 PM Taco Bell Test Flashcards | Quizlet
How many pumps of red a). Bean Burrito and Burrito Supreme: 1
sauce do the following b). Pintos & Cheese: 1
items get?
a). Bean Burrito and
Burrito Supreme: ____
b). Pintos & Cheese: ____
How many pumps of a). Side of Nacho Cheese: 2
nacho cheese do the b). Cheesy Bean and Rice Burrito: 1
following items get? c). Crunchwrap Supreme: 2
a). Side of Nacho Cheese: d). Nacho Bellgrande: 3
___
b). Cheesy Bean and Rice
Burrito: ___
c). Crunchwrap Supreme:
___
d). Nacho Bellgrande: ___
How many folds should a b). 6
Crunchwrap Supreme
have?
a). 5
b). 6
c). 7
d). 10
Write in the hold times for a). Beef: 4 hours
the following products: b). Lettuce/Cheese inside the reach-in: 24 hours
a). Beef: ___ c). Fried Chalupas: 30 minutes
b). Lettuce/Cheese inside d). Tomatoes in the walk in: 24 hours
the reach-in: ___ e). Nacho Chips: 24 hours
c). Fried Chalupas: ___
d). Tomatoes in the walk in:
___
e). Nacho Chips: ___
https://quizlet.com/1064617687/taco-bell-test-flash-cards/?new 3/17
