MGMT 485 EXAM 3 QUESTIONS & ANSWERS
A person who lives outside their native country. - answer -expatriate
What are the main processes of international human resource management (ihrm)? -
answer -1. Recruitment and selection
2. Training and development
3. Performance appraisal
4. Compensation
5. Labor relations
How is recruitment and selection influenced by the cultural norms and practices? -
answer -individualism, masculinity, & obligation
How is training & development influenced by the cultural norms and practices? -
answer -long/short term orientation
How is performance appraisal influenced by the cultural norms and practices? - answer
-source of power/status, face-saving uncertainty avoidance, loyalty
How is compensation influenced by the cultural norms and practices? - answer -
uncertainty avoidance, loyalty
How is labor relations influenced by the cultural norms and practices? - answer -
attitudes toward work, attitudes toward unions, loyalty/ group harmony, paternalism,
nature of employee relations
Why do multinational corporations tend to switch to polycentric or regiocentric
approaches from ethnocentric approaches? - answer -- increasing pressure from local
governments to hire locals
- the greater cost of expatriate staffing
- improvement in managerial and technical competence
Knowledge, skills, understanding and cognitive complexity - answer -intellectual capital
The ability to function successfully in the host country through internal acceptance of
different cultures and a strong desire to learn from new experiences. - answer -
psychological capital
The ability to build trusting relationships with local stakeholders, whether they are
employee, supply chain partners, or customers. - answer -social capital
What are some factors that can influence the success of expatriates overseas? -
answer -language skills, family situation, job factors, relational dimensions, motivational
state
, What are 2 main predictors of expatriate success? - answer -high tolerance for stress
and extraversion
What are some reasons behind expatriate failure in u.s. multinationals? - answer --
selection based on headquarters criteria than assignment needs
- inadequate preparation, training, orientation
- alienation or poor support from headquarters
Name some cultural differences between china and brazil. - answer -china - eating
duck tongue and pigeon head
Brazil - home phones don't work
Name some cultural differences between india and indonesia. - answer -india -
pervasive poverty
Indonesia - rent paid 2-3 years in advance
A state of disorientation and anxiety about not knowing how to behave in an unfamiliar
culture. - answer -culture shock
What are the 4 stages of culture shock? - answer -1. Honeymoon
2. Irritation and hostility
3. Gradual adjustment
4. Biculturalism
When a manager is transferred to another part of the country, where there are cultural
differences; the "shock" comes from feeling like an "immigrant" in one's own country -
answer -subcultural shock
List some factors that facilitate integration of expatriates with the local staff in the host-
country. - answer -- forming close working relationships
- learning local language
- transferring technical/business knowledge
- cultural adaptability
- respect
List some major challenges that ihrm might face. - answer -1. Enhancing global
business strategy
2. Aligning hr issues with business strategy
3. Designing and leading change
4. Building global corporate cultures
5. Staffing organizations with global leaders
Key managerial positions are filled with people from headquarters, i.e., parent-country
nationals (pcns) - answer -ethnocentric approach
A person who lives outside their native country. - answer -expatriate
What are the main processes of international human resource management (ihrm)? -
answer -1. Recruitment and selection
2. Training and development
3. Performance appraisal
4. Compensation
5. Labor relations
How is recruitment and selection influenced by the cultural norms and practices? -
answer -individualism, masculinity, & obligation
How is training & development influenced by the cultural norms and practices? -
answer -long/short term orientation
How is performance appraisal influenced by the cultural norms and practices? - answer
-source of power/status, face-saving uncertainty avoidance, loyalty
How is compensation influenced by the cultural norms and practices? - answer -
uncertainty avoidance, loyalty
How is labor relations influenced by the cultural norms and practices? - answer -
attitudes toward work, attitudes toward unions, loyalty/ group harmony, paternalism,
nature of employee relations
Why do multinational corporations tend to switch to polycentric or regiocentric
approaches from ethnocentric approaches? - answer -- increasing pressure from local
governments to hire locals
- the greater cost of expatriate staffing
- improvement in managerial and technical competence
Knowledge, skills, understanding and cognitive complexity - answer -intellectual capital
The ability to function successfully in the host country through internal acceptance of
different cultures and a strong desire to learn from new experiences. - answer -
psychological capital
The ability to build trusting relationships with local stakeholders, whether they are
employee, supply chain partners, or customers. - answer -social capital
What are some factors that can influence the success of expatriates overseas? -
answer -language skills, family situation, job factors, relational dimensions, motivational
state
, What are 2 main predictors of expatriate success? - answer -high tolerance for stress
and extraversion
What are some reasons behind expatriate failure in u.s. multinationals? - answer --
selection based on headquarters criteria than assignment needs
- inadequate preparation, training, orientation
- alienation or poor support from headquarters
Name some cultural differences between china and brazil. - answer -china - eating
duck tongue and pigeon head
Brazil - home phones don't work
Name some cultural differences between india and indonesia. - answer -india -
pervasive poverty
Indonesia - rent paid 2-3 years in advance
A state of disorientation and anxiety about not knowing how to behave in an unfamiliar
culture. - answer -culture shock
What are the 4 stages of culture shock? - answer -1. Honeymoon
2. Irritation and hostility
3. Gradual adjustment
4. Biculturalism
When a manager is transferred to another part of the country, where there are cultural
differences; the "shock" comes from feeling like an "immigrant" in one's own country -
answer -subcultural shock
List some factors that facilitate integration of expatriates with the local staff in the host-
country. - answer -- forming close working relationships
- learning local language
- transferring technical/business knowledge
- cultural adaptability
- respect
List some major challenges that ihrm might face. - answer -1. Enhancing global
business strategy
2. Aligning hr issues with business strategy
3. Designing and leading change
4. Building global corporate cultures
5. Staffing organizations with global leaders
Key managerial positions are filled with people from headquarters, i.e., parent-country
nationals (pcns) - answer -ethnocentric approach
