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C BZ440 Quality Control Lesson 4 & 5 Exam | Questions and Answers | Ashworth College

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C BZ440 Quality Control Lesson 4 & 5 Exam | Questions and Answers | Ashworth College

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Ashworth College
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C BZ440









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Uploaded on
August 4, 2025
Number of pages
15
Written in
2025/2026
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Exam (elaborations)
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Questions & answers

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[05] Lessons 4 & 5 Exam

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Written Jul 21, 2025 8:55 AM - Jul 21, 2025 10:43 AMAttempt 1 of 2
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Question 1
Employee empowerment is:
Question options:

a) employee involvement in decision making.


b) employee input that is heard, seriously considered, and followed up on whether it is accepted


c) power of the employee to make suggestions that will be reviewed by management.


d) power of the employee to make a decision without management involvement.

Question
2
Leadership skills are:
Question options:

Inherited

Learned

Both A and B

None of the above
Question
3
Trust-building strategies include all of the following EXCEPT:
Question options:

, a) being consistent.


b) providing employee enrichment.


c) pitching in and helping.


d) taking the blame but sharing the credit.

Question
4
The word that best describes management's role in employee
empowerment is:
Question options:

a) facilitation.


b) leadership.


c) commitment.


d) All of the above

Question
5
Which step in the Change Facilitation Model is accomplished by
conducting face-to-face meetings with employees who are going to
have to carry out the practical, day-to-day implementation of the
change initiative?
Question options:

a) Develop a compelling change picture


b) Design the change implementation plan


c) Communicate the change picture to all stakeholders

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