NU 180 Nursing and Healthcare II Midterm Exam Review 2025 Latest 250 Questions and
Correct Verified Answers Graded A +| Galen NU Midterm exam Latest Review Test Bank
(New!)
Communication - (ANSWER)An interaction between two or more persons
The communication process - (ANSWER)Message: expression or thought
Sender: delivers message
Method: way message was sent
Receiver: interprets message
Feedback: response
Types of Communication - (ANSWER)Verbal: spoken or written words
Nonverbal - (ANSWER)a. Physical appearance and dress
b. Facial expression
c. Gestures
d. Eye contact
e. Tone of voice
f. Touch
g. Silence
Levels of communication - (ANSWER)1. Social
2. Therapeutic or purposeful
Components of therapeutic communication - (ANSWER)1. Listening
2. Warmth
3. Genuineness
4. Empathy
5. Positive regard
, NU 180 Nursing and Healthcare II Midterm Exam Review 2025 Latest 250 Questions and
Correct Verified Answers Graded A +| Galen NU Midterm exam Latest Review Test Bank
(New!)
Functions of therapeutic communication - (ANSWER)1. Create an understanding
2. Decrease anxiety
3. Provide information
4.Develop Trust
Phases of therapeutic communication - (ANSWER)1. Orientation: learning about the person, developing
trust
2. Working: exploring thoughts and Feelings
3. Termination: ending the relationship
Factors affecting communication - (ANSWER)1. Congruence: agreement between verbal and nonverbal
language
2. Time and setting: when and where communication takes place
3. Proxemics: space between the individuals
4. Biases: prejudices or negative beliefs
5. Physical handicaps: difficulties with vision and/or hearing
Knecht Chapter 8 Effective communication - (ANSWER)Health Care team patients faculty and peers
Communication process - (ANSWER)1. One-way communication: the sender controls the situation by
telling the receiver what to do
2. Two-way communication: there is feedback or discussion
Factors that affect communication - (ANSWER)1. Personal characteristics that affect both the sender and
the receiver
2. Cultural characteristics
3. Situational influences
4. Context in which the message is sent and received
Correct Verified Answers Graded A +| Galen NU Midterm exam Latest Review Test Bank
(New!)
Communication - (ANSWER)An interaction between two or more persons
The communication process - (ANSWER)Message: expression or thought
Sender: delivers message
Method: way message was sent
Receiver: interprets message
Feedback: response
Types of Communication - (ANSWER)Verbal: spoken or written words
Nonverbal - (ANSWER)a. Physical appearance and dress
b. Facial expression
c. Gestures
d. Eye contact
e. Tone of voice
f. Touch
g. Silence
Levels of communication - (ANSWER)1. Social
2. Therapeutic or purposeful
Components of therapeutic communication - (ANSWER)1. Listening
2. Warmth
3. Genuineness
4. Empathy
5. Positive regard
, NU 180 Nursing and Healthcare II Midterm Exam Review 2025 Latest 250 Questions and
Correct Verified Answers Graded A +| Galen NU Midterm exam Latest Review Test Bank
(New!)
Functions of therapeutic communication - (ANSWER)1. Create an understanding
2. Decrease anxiety
3. Provide information
4.Develop Trust
Phases of therapeutic communication - (ANSWER)1. Orientation: learning about the person, developing
trust
2. Working: exploring thoughts and Feelings
3. Termination: ending the relationship
Factors affecting communication - (ANSWER)1. Congruence: agreement between verbal and nonverbal
language
2. Time and setting: when and where communication takes place
3. Proxemics: space between the individuals
4. Biases: prejudices or negative beliefs
5. Physical handicaps: difficulties with vision and/or hearing
Knecht Chapter 8 Effective communication - (ANSWER)Health Care team patients faculty and peers
Communication process - (ANSWER)1. One-way communication: the sender controls the situation by
telling the receiver what to do
2. Two-way communication: there is feedback or discussion
Factors that affect communication - (ANSWER)1. Personal characteristics that affect both the sender and
the receiver
2. Cultural characteristics
3. Situational influences
4. Context in which the message is sent and received
