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Exam (elaborations)

CPP ASSESSMENT TOOL EXAM QUESTIONS WITH VERIFIED ANSWERS

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CPP ASSESSMENT TOOL EXAM QUESTIONS WITH VERIFIED ANSWERS

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CPP ASSESSMENT TOOL EXAM
QUESTIONS WITH VERIFIED
ANSWERS
The Manager has been invited to join the Offices R US account representative for
golf to discuss the performance of the contract. What should the manager do?

a. Join the supplier for golf but pay for himself
b. Decline the supplier's offer and suggest a meeting in the office
c. ask the end user to join them for golf
d. Report the supplier to his supervisor - ANSWER-b. Decline the supplier's offer and
suggest a meeting in the office

a procurement professional has only been in their new position for a short time when
they receive a call from an individual requesting information about a particular
solicitation award based on Freedom on Information. the procurement professional is
not really sure how their entity handles this. Which of the following options is the best
course of action?

a. Advise the caller that it is not something the procurement professional can help
them with and ask them to call back later.
b. Take the contact information and inform the supervisor immediately about the call.
c. tell the called that award information is posted on your entity's website, remind
them they can look it up and thank them for calling
d. Put the caller on hold, quickly check for the information and respond immediately -
ANSWER-b. Take the contact information and inform the supervisor immediately
about the call.

A procurement professional received a call from a staff member from a client
department with questions about processes. the procurement professional is
comfortable providing the information but knows that their colleagues have had
problems with staff form the client's department in the past. what should you do?

a. verbally advise the supervisor just in case the client doesn't fallow the process that
was explained to them and claim they did what they were told.
b. Send a quick confirming email, copied to their supervisor, the supervisor's
supervisor and both directors, just so everybody is award procurement did their job
correctly.
c. do not provide the information to them. They'll probably call someone else later to
get the same information
d. Send them a quick confirming email, copied to their supervisor and the
appropriate contract administrator to ensure there is no confusion about what was
discussed. - ANSWER-d. Send them a quick confirming email, copied to their
supervisor and the appropriate contract administrator to ensure there is no confusion
about what was discussed.

,your need a few widgets to continue your day-to-day operations. Purchasing has an
enterprise-wide contract for widgets and you can order the quantity you need from
the price agreement for $7500.00. You notice you can get the same (quality and
quantity) widgets on-line for $7250.00. and if you place the order this week you will
get a 25 piece tool set (to your home). Since you will be saving your agency money
you can place the order online and get the toolset too since they are sending it to
your house.

a. the cost is within your delegated authority for low dollar purchases, so you can buy
what you want from whomever you want.
b. it is cheaper so it's no problem. and you get the toolset as a bonus for saving
money
c. the enterprise-wide contract commits your entity to purchase all widgets from the
awarded supplier so you must order from the contract
d. its a cheaper price so it's no problem but it is not ethical to a - ANSWER-c. the
enterprise-wide contract commits your entity to purchase all widgets from the
awarded supplier so you must order from the contract

within the first six months of employment, Sally is assigned to handle the mailing
services contract (valued at $125000 annually) which must be re-competed since all
available renewal options have been exercised. Upon reviewing the file, Sally notices
that a mailing company that is owned by his godmother's brother has won the
contract the last two times it was bid. The end user has been satisfied with the
performance and has directed Sally to make sure this company is on the bid list.
what should Sally do?

a. report the end user to the city's legal counsel
b. Advise the supervisor of a possible appearance of a conflict of interest.
c. Proceed with bidding the service, no specials documentation of notifications are
needed.
d. report he end user for pressuring the Sally to favor the current contractor -
ANSWER-b. Advise the supervisor of a possible appearance of a conflict of interest.

when engaging with end-users in procurement, which of the following is the most
efficient strategy to build a relationship with an end user?

a. compliment the person to establish rapport
b. Learn the history of past decision made surrounding the purchase.
c. Establish negotiation parameters at the beginning of the discussion
d. offer a firm handshake when meeting for the first time. - ANSWER-b. Learn the
history of past decision made surrounding the purchase.

Ed, a procurement manager, meets with stakeholders to discuss the implementation
of an employee training program. The stakeholders are reluctant to allocate funds for
the training program. Ed presents projected savings resulting from the training
program. Which one of the four types of public speaking is Ed using when presenting
to the stakeholders?

a. Speaking to inform
b. speaking to entertain

, c. speaking to persuade
d. speaking to achieve action - ANSWER-c. speaking to persuade

Jill, an entity employee from the operations department, is questioning the
procurement rules that are in place. Jill states that she prefers to obtain supplier
quotes herself without regard to the entity's established contracts with suppliers. she
also expresses that procurement takes too long when her requisition is submitted.
which of the following is the most likely reason for the conflict with Jill, The client?

a. the client does not trust procurement to understand her needs.
b. the client has a personal issue with procurement
c. the client is not properly educated on procurement's role within the entity
d. the client does not have a vested interest in the outcome - ANSWER-c. the client
is not properly educated on procurement's role within the entity

Which of the following tools will best convey to Jill that the procurement process is
fiscally responsible and capable of meeting her requirements?

A. entity regulations
b. Uniform Commercial Code
c. procurement Process Map
d. Entity code of ethics - ANSWER-c. procurement Process Map

Which of the following is most likely to help procurement professionals when facing
intimidation by a client?

a. Promptly ending the meeting if they feel intimidated
b. Always meeting with at least 2 members of the Procurement team present
c. diverting attention when being pressured
d. having a standard process for reviewing requests - ANSWER-d. having a standard
process for reviewing requests

mark, a procurement professional for a community college with multiple campuses,
is hoping to standardize to a specific brand and model of lawn mowers to reduce the
stock repair parts the college must keep on hand. which of the following reasons
would be a valid justification to standardize?

a. More specifications and more time needed to prepare for sourcing
b. reduced equipment interoperability
c. reduced operational and administrative costs.
d. higher costs related to volume increases. - ANSWER-c. reduced operational and
administrative costs.

Latasha has been directed by the procurement director to find ways to conduct
strategic sourcing initiatives. which of the following activities should Latasha not
implement to achieve this goal?

a. Use the competitive negotiation process to achieve best value for the entity
b. combine orders from various departments to increase savings by utilizing
economies of scale.

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